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Ford Recall 23S55:
2021 Ford Explorer
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Power Train — Driveline — Driveshaft
- Summary
- Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
- Actions
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
- Documents (5)
- Recall Acknowledgement
- Manufacturer Notices(to Dealers,etc) - Advance Notice re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD - Advance Notice – Safety Recall 23S55 Certain 2020-2022 Model Year Explorer Vehicles Rear Axle Bolt Fractures
- Defect Notice 573 Report
- Miscellaneous Document - Chronology of Defect
- Recall 573 Report - 10/13/23
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