This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear seats of this vehicle have no headrests. This is a potential serious safety issue. Ford has addresed this with their latest update of this model by including rear seat headrests. However, for buyers such myself who purchased before this change, the lack of headrests is a serious safety concern!!! Ford should recall and replace!
My Ford F-150 supercrew 4-door pickup truck does not have head restraints in the front, or rear, 60/40 split bench seats. This is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. New trucks of this model are now redesigned and have rear head restraints. Models manufactured earlier do not. I called Ford customer service to complain of the safety concern, of having no front or rear head restraints, and to ask for the new redesigned seats, they said they would not replace the seats in early production vehicles. They are ignoring owners with models manufactured before the newly redesigned rear seats. Ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. I believe this is also a safety concern in that I cannot adjust the front seat head restraint to properly protect me in a crash. I also wish to have new front seats from the newly designed model's. I inquired as to why the seat design was changed, and was told that all automotive manufacturers institute running changes during current model production in the name of product improvement. Personally, I feel that the change was made to correct a potentially dangerous situation that the manufacturer was aware of all along. I wonder if these same people would let their families ride in a vehicle with the "old" style seats"?"
Head rests have been installed on newer models of the same, I feel that Ford should recall my truck and others of the same year (2001) and update our rear seats to have headrests. I beleive that the headrest were installed by Ford for the prevention of a passenger's head be put thru the rear window. This is definitley a problem that Ford saw coming and decided to include the headrest on the newer version of the same year for precaution..this to me should be a recall by Ford to replace my present rear seat wihout headrests, with one that has them. Thank you.
The 2001 Ford supercrew pickup truck with 4 fullsize doors designed to seat 3 full size adults in the rear. This truck does not have head restraints for the rear seats.later made trucks of this same 2001 model year and style have been redesigned to include rear seat head restraints. And also have redesigned front seat head restraints. Ford Motor Company has made changes in its later manufactured vehicles concerning this safety issue. But when you contact Ford customer service they advise they will not replace these front and back seat assemblies, ignoring owners of vehicles with this safety concern. I believe Ford should recall the vehicle and correct an under designed safety issue that has been corrected buy later manufactured vehicles. Thank you.
- Minooka, IL, USA
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My early built F150 supercrew did not come with rear seat headrests. It has come to my attention that the newer supercrews do come with headrests. As we all know, headrests are extremely important in crashes to prevent injuries, and I think Ford has realized that in the supercrews, so they put them in the newer ones. I believe Ford should have the responsibilty to replace the seats of all supercrews that did not come with the rear head rests.
Lack of rear seat headrest are a safety problem for occupants of the rear seat in case of a accident. Occupents could hit their head on rear window causing significant injury.
Recently purchased this vehicle and noticed that rear passengers have no protection to stop their heads from hitting the rear window of the truck in the event of a sudden stop or collision. Had a need for a sudden stop with a passenger in the rear with this occurring. No injury occurred this time. Have noticed Ford is now equipping new vehicle with head rests. Is this a known safety hazard that needs addressing? I believe so before someone is unnecessarily injured due to an inherent design flaw that Ford apparently acknowledges by a new seat redesign.
If I'm involved in a rear end type of crash where I'm hit from rear I'm concerned that my rear seated passengers head may hit the rear window glass because of a flaw in design of rear seats not having a head rest. Your attention to this matter is greatly appreciated since I have two elementary sschool children that are my main passengers and since they cannot sit in front of truck because of airbag deployment concerns. Thank you.
I believe the new change to the mid-model F-150 supercrew's rear seat, by adding the head restraint is a great idea and should be retrofitted into the older models which were not equipped with those restraints. Sitting at the height in which the seats are constructed can (and does) result in the head striking the rear window upon acceleration and when whipped back in a sudden braking incident. To prevent any form of litigation from an accident Ford mo. Co. should issue a recall and ammend the situation.
The 2001 Ford supercrew does not come with rear headrests. There has been a few occassions where my passengers have bumped their heads on the glass panel just behind the rear seats. I am requesting that the NHTSA investigate this issue with Ford to determine a suitable fix. Through my research, I have learned that Ford has upgraded the rear seats (current production) however my unit was one of the first produced and did not receive the updated seats. Please advise.
My Ford F-150 supercrew 4-door pickup truck does not have head restraints in the rear 60/40 split bench seat. This is a safety concern as rear seat passengers will hit their heads on the rear glass in a crash. New trucks of this model are now redesigned and have rear head restraints. Models manufactured earlier do not. When I called Ford customer service to complain of the safety concern of having no rear head restraints and to ask for the new redesigned seats, they said they would not replace the seats. They are ignoring owners with models manufactured before the newly redesigned rear seats. Ford also redesigned the front seats to now include head restraints instead of the old design of taller integrated head restraints. I believe this is also a safety concern in that I cannot adjust the front seat head restraint to properly protect me in a crash. I also wish to have new front seat captain's chairs from the newly designed model's front seats.
A D V E R T I S E M E N T S
- Houston, TX, USA