This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My passenger power window fell completely down into the door while I was parked in my drive way and my grandson who had his hands on the window was pull outside and almost fell on his head. Luckily I was able to grab his feet and stop him from hitting his head on the drive way. I had the window fixed but the mechanic whom fixed it told me there was a design flaw in these power windows and that it could do it again. Sure enough about 3 months later this time my drivers side window fell. I emailed Ford and they said they couldn't help me. I posted a complaint on carcomplaint.com along with the other 114 complaints for this reponse. This needs to come a recall before someone gets injured.
While putting up the driver's side electric window in my Ford 2004 1/2 (new style) F-150 supercrew I heard a loud bang and the window disappeared. The bang was so loud that I thought someone had shot out my window while I was driving. If I had been in busy traffic this could have caused an accident. Fortunately I was on a 25 mph road at the time and no one was hurt nor was there an accident. The problem was with the window regulator cabling. The cabling separated from the window which resulted in the loud bang I heard from my drivers side window. From my research this is an ongoing problem. This problem has the potential for some very serious consequences if the driver were to overreact to the loud "gun shot" sound when the failure occurs.
I was driving to the airport this morning to pick up a work colleague for an important meeting. As I was driving I heard a loud pop that sounded like something hitting the door. I swerved and nearly hit the car next to me. Startled, I pulled over at the next exit to see if maybe someone had thrown something at my truck. There wasn't a scratch or dent anywhere. I got back in started down the road when the window suddenly dropped out of sight so I pulled over again and the found that it would not go back up. There was seemingly nothing to do at that point but take my suit jacket off and hope to not sweat through my shirt before out meeting. I picked up my colleague, late, then were late every subsequent meeting the rest of the day. As soon as I could, I took went to my local dealership who already seems to know what's wrong before I can finish telling him what's wrong. He tells me it's going to probably be in the range of $375 to fix. After renting a car to get back to my office, I checked online to see if this might be a common occurrence only to find hundreds of complaints about multiple windows on the same vehicles needing to be replaced. So, after nearly wrecking my truck, running late, appearing disheveled at my own customer meetings, and driving around in 100 degree weather in a suit and tie, all because of a problems that my (previous) favorite automaker is fully aware of, I'm so mad and frustrated that I can hardly see straight! on top of that, it sounds like can probably look forward to the same thing happening 3 more times (at least). The only thing I can think to do is to send complaints wherever I can find and keep copies of those complaints so that when the next window "pops" and startles me into oncoming traffic, I'll at least have proof I did make everyone aware of my own personal experience. This is such a potential danger and expensive inconvenience to the customer that I request a recall from Ford to replace all window motor/gears before.
Window regulator on Ford F150 2004 just let window fall could not park any where until I got home took apart and propped window up so nobody would break into truck good thing it was not raining from dealers notes seems this is happening a lot.
I have you seen how many complaints there are for faulty power window motor/regulators? I was leaving my place of employment which we scan out and my window would not go back up. When I got home I removed the door panel and the cables were twisted, kinked and frayed. Right now my window is propped to keep weather out...should I have a wreck how would I get out of the window...sure go out the passenger side.. this wasn't exactly a cheap vehicle and it definitely isn't the most expensive... but you would think it would last longer than 4 years. I have seen vehicles 20 years old that the power windows still work.
I purchased my 2004 F-150 three months ago and I have now had to replace the window regulator three times (two on the same window). I have found many complaints online from consumers with the exact same problem. Ford needs to step up and recognize this problem. It costs anywhere from $200 to $400 to get it repaired each time. I cannot afford this on a monthly basis nor should I or anyone else need to put up with the obvious defect with Ford window regulators. Thank you for your time.
Vehicle window regulator fails. It is associated with a loud bang. The window then falls into the door. The window is now unable to be moved. The vehicle is now not able to be secured. This is the third window regulator failure on my vehicle. Started with drivers side, then passenger side, now the passenger side rear failed. Dealer reported that this is very common and is due to a faulty part. Ford will not address this problem and fails to fix / replace the regulators until they fail. This part needs to be recalled and all windows fixed prior to failure.
All five electric window mechanisms in our F150 FX4 supercrew have failed and have had to be repaired, including the power rear window. Not sure if it is the heat that kills the plastic gears or what. Rear window mechanism failed after leaking when it rained (2X). All except last window covered under warranty of 3 years/36K miles.
Over the course of a year all four windows on my 2004 F150 have failed. The bracket mechanism breaks, following a large noise, and the window slides down. Each instance I had to take the vehicle into the Ford dealership to have the regulator assembly replaced.
While driving rear passenger window fell, got it fixed in California, el monte Ford, it was under warranty @ 56,312 miles. That was on July 20, 2007. Right side passenger window fell while driving today March 9, 2008 out of warranty @ 64,545 miles. I have noticed there are quite a lot of problems with this window regulator assembly, when will it be recall or has it already been recalled. Twice this has happened while driving and could cause a accident not to mention the exposure to outside weather. Also when will it happen to the 2 front windows?thank you paul garcia
Left rear windshield continues to fall, after having it serviced 4 times, and replacing the regulator (small motor). Now this is the 5 time I will have this serviced again, and I have only had the truck for 2 years.
Two power windows have fallen and won't roll back up. The regulators seem to be broken. The first one to go was the right rear passenger door, then 6 weeks later, the driver door.
I have a 2004 supercrew and have serious problems with the automatic window mechanism. First the driver front window just suddenly fell into the door while driving my family to a pumpkin patch. I paid to have that window repaired only to have the driver rear window fall into the door! I was waiting to get the money to repair it when, you guessed it, the passenger rear window fell into the door! I currently have them both taped closed so my two boys in carseats don't freeze every morning! this is apparently an issue that needs to be addressed and fixed!
I was driving down the road one day and my rear passenger window starts going down and I cannot get it back up. Took it to the dealer and the plastic part holding up the window had broken. Cost approx $330 to fix. Yesterday I turn on my car and the drivers front window has now done the same thing. I have researched online and many have this problem.
The failure occurred when the vehicle was unattended. The failure is the window regulators on my 2004 Ford F-150 crew cab. The failure left my vehicle unsecured with newly purchased christmas presents inside. My major concern now is if another fails for the same window or another window while my pregnant wife is driving and the window just starts falling into the door, how is she going to react and maybe cause an accident or even worse it happens while traveling in cold weather and having no way to secure the cold weather outside the vehicle. I understand from the my local Ford dealer that they carry these parts in stock because of the number of failures and "they keep in stock what moves". the only thing done for me to correct the failure was to have the parts replaced, Ford's repair on this part is close to $500 before any taxes. After having the parts replaced, the tech showed me the failed part and its where a wire rope that controls the movement of the window attached to the window support and that wire rope attaches to a piece of plastic, the plastic is what broke and to my eye doesn't look like it could ever survive the life of a vehicle.
The contact owns a 2004 Ford F-150. At approximately 34,000 miles, the front driver side power window would not roll up. The dealer repaired the window under warranty. Thirteen months later, the driver side rear window failed to roll up, however, the vehicle is no longer under warranty and the contact would have to pay out of pocket. Through research, he discovered a number of people experiencing the same failure and he believes that it is due to a manufacturer defect. The current mileage was 38,000 and failure mileage was 34,000. Updated 12/12/2007 updated 12/12/07
A D V E R T I S E M E N T S
- Martinsville, OH, USA