This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Ford F-150. The contact stated while using the defroster, the rear windshield shattered. The contact stated no warning light was illuminated. The contact took the vehicle to a glass repair shop and was informed that the rear windshield needed to be replaced. The contact called and notified the local dealer of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000.
On Friday, October 29, 2021, at about 6:30 PM, I was driving my 2012 Ford F150 Super Crew 4WD Platinum PU down a two lane highway at about 60 MPH, when I heard a distinct, loud "pop" or "bang", so loud it scared me. I initially thought I had been shot at or a decent sized rock had struck the roof of my PU with some good velocity. After the initial shock, I didn't notice anything being different. It was dark outside. After a few moments, I had no idea what had happened, but moved on. The next morning, I got in my truck and immediately noticed the passenger side of the back window was shattered. I inspected the window and clearly saw a heat signature deformation in the lower left corner of the right pane. This was also the initial spot of the shattering.The rear window defroster system had shorted out and burned up. From Photo #4 I am not convinced there was not an actual fire at some point. I quickly found forums that document reports of Ford vehicles doing this for well over 10 years. I added my story to the top one. https://fordauthority.com/2017/12/another-ford-f-150-owner-claims-the-rear-window-shattered-despite-no-impact/ https://www.f150forum.com/f118/another-rear-window-shattered-426302/ I went to the Ford dealership and had them look at it. I also had the local Sheriff's Office look at it. I chatted, emailed and called Ford HQ twice. I sent them these links. I was repeatedly told, "I'm sorry. There are no programs (Recalls or TSBs) to help you." My glass repair place does not want to work on it ($825) since it is not a glass problem and replacing the glass does not guarantee it won't just happen again. I am thankful I did not startle worse than I did. This easily could have caused me to lose control of my vehicle at highway speeds, not to mention the danger to passengers of shattering glass. My daughter routinely sits in the back, right next to this window. I will keep things as is as long as I can for inspection. Consumer stated to date, Ford has refused to acknowledge thi
When driving, vehicle will drop from 50 mph to 0, causing a sudden stop. Vehicle then will struggle to get out of first gear, and whine. Vehicle will not move in the speedometer, and will not shift past first gear.
My Ford F-150 (2012) was parked on my driveway. On 02/26/2021 around 8.27 pm, I opened door and got inside truck.as soon as I closed driver-side door, rear windshield shattered with a loud noise. I haven't put key in ignition even. The truck key was in my hand.
- Clute, TX, USA
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As I was driving my truck went crazy on my dash every electronic reading was wack out of commission speed went to zero on my odometer and from six speed to 1 my truck would not run any faster but my RPM guage was sky high until I realized I had to put my truck in neutral to pull over to turn off my truck.
We just set up an appointment with our nearest Ford dealer to have the recall taken care of witch is still an hour and a half drive. Then on Friday before the appointment it started to rattle and died while traveling thru a controlled intersection. I made it home barely and when I took it to the shop today I was told that it had a defective timing chain that Ford was aware of but are not willing to fix. Bottom line is it ruined the engine and now I am stuck with a $10,000 bill. The safety issue is if this would have happened on the road to the dealership I could have crashed over the steep terrain.
Purchased the vehicle with 34, xxx miles documented as verified. Recently was provided carfax for the vehicle that says it had 60, xxx miles previously in 2017. Also vehicle sold without disclosed accident.
The right back corner cab window has shattered/spidered with no reasonable cause or impact.the vehicle was stationary when it occurred and there is a topper on the truck so impact from the exterior or interior did not happen. I discovered that there have been multiple reports of this and when I talked to the Ford dealership they were fully aware of this type of issue but there is no recall. I am thankful the vehicle was stationary and my child was not in the seat for the glass to potentially break on them. This is a huge safety concern and should not be happening. It is dangerous and costly.
Rear glass exploded while the rear defroster was on causing glass to come in the vehicle. Has to be something done about this to make Ford responsible for there defective product before someone gets hurt by the sharp glass shards. I was driving to work in the early morning
November 28th. 2019. Back windshield right window shattered into 1000 peices from doing nothing. The truck was idling and in park on pavement. I had the rear defroster on. Suddenly heared a big bang. Looked around and noticed the window broke. No evidence of it being struck or hit. It was about 33 degrees outside and snowing/sleeting.
Rear driver side window shattered for no apparent reason. Started truck and was leaving work parking lot. Looked in rear view mirror and the rear window shattered. Rear defroster was running at the time, temperature outside was about 25F.
Power steering suddenly failed and the service advancetrac light came on while accelerating from a stop sign and turning left. Maneuvered the car down the street and couldn't navigate the driveway so I backed up and the power steering began working but the advancetrac light remained on. This light came on before but with no effect to the steering only the blinkers, which would not stay on. Disconnected the battery and light and problem went away. Spoke with the dealer and was told that it was also connected to the ABS braking system and to schedule an appointment if these happens again. 114800 miles.
Secondary timing chain link came apart soon after I bought the truck in 2015 at 66,000 miles my warranty paid for it. Now it is happening again but on the other side of the engine. 2 time chain links fall apart. Ford is not paying for this because my warranty was up 2 months ago and it is not a pre certified truck, miles are 120,066 miles. 2 timing chain links break in 4 years"??????" the technicians at santa maria Ford said they have never seen anything like this before. Ford is denying to pay for this repair!!!!!!!
A D V E R T I S E M E N T S
- Fort Wayne, IN, USA