really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford F-150 steering problems

steering problem

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2012 Ford F-150 Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #42

Feb 022016


  • 67,000 miles


The contact owns a 2012 Ford F-150. The contact stated that while driving at a low speeds and making a right turn, the power steering suddenly malfunctioned causing the steering wheel to become extremely difficult to turn. The vehicle was taken to an independent mechanic, who diagnosed that a water leak had caused wiring damage which might have caused the failure. The water pump was replaced but the vehicle later experienced the same failure. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.

- San Antonio, TX, USA

problem #41

Dec 212015


  • 98,000 miles
The contact owns a 2012 Ford F-150. When the vehicle was started, the power steering ability was inoperable. The vehicle was taken to the dealer where it was diagnosed that the power steering control module was defective and needed replacement. The manufacturer was notified of the failure. The vehicle was not repaired. The failure recurred every day for the past month. The VIN was invalid. The approximate failure mileage was 98,000.

- Puxico, MO, USA

problem #40

Nov 112015


  • 77,000 miles
Steering wheel locks up while driving and unable to steer vehicle

- Palm Coast, FL, USA

problem #39

Nov 122014


  • 77,000 miles


The contact owns a 2012 Ford F-150. The contact stated that the vehicle lost power steering ability while driving approximately 35 mph. The power steering assist fault warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the eps gear malfunctioned and needed to be replaced. The vehicle was not repaired. Prior to the failure, another failure occurred. The vehicle was taken to the dealer where it was diagnosed that the battery malfunctioned and needed to be replaced. The vehicle was repaired; however, the failure reuccured. The manufacturer was notified of the failure. The failure mileage was approximately 77,000....updated 02/19/16

- Palm Coast, FL, USA

problem #38

Oct 262015


  • miles
I was driving down the highway and the steering went out, I had no power steering at all and I nearly had an accident. This vehicle is less than 3 years old. I had to spend nearly $1700 on repairs for a problem that is all over the internet about these problems. I was diving down the highway and there was a lot of traffic.

- Dalhart, TX, USA

problem #37

Oct 232015


  • 28,335 miles
Power steering assist fault comes on and vehicle is hard to steer. Resets after shutting engine off but has came on multiple times. I have driven many vehicles with manual steering and can hardly turn the wheel on this vehicle when this fault happens

- Alturas, CA, USA

problem #36

Oct 062015


  • 44,651 miles


I have a 2012 F-150 with 44651.5 miles on it. Over the past 2 months when I start the truck in the garage the steering makes a terrible noise and when driving there is glitch in the steering off and on. I have taken it to the dealer twice and unable to get it to do this for him. After seeing these statements(complaints) about the problem with steering in the 2012 F-150's I don't feel safe driving mine. The noise occurs when I start the engine and turn the steering wheel however slight, the glitch is felt when driving.

- Troy, NC, USA

problem #35

Aug 252015


  • 70,000 miles
Power steering goes out. Gauge says power assisted steering fault. Shutting vehicle off and starting corrects the problem, but it is intermittent. Has happened multiple times, even at higher speeds. Has almost caused multiple accidents.

- Wales, MI, USA

problem #34

Jul 272015


  • 64,720 miles
There were several codes of service traction control and several times that a loud clunking noise occurred while driving. I took the truck to the local Ford dealer and was told that I needed a new rack and steering module.

- Waynesboro, VA, USA

problem #33

Aug 142015


  • 46,000 miles
When I over steered the vehicle to the left it made a squealing sound and the power steering failed. There was a notification on the dash display saying "steering assist fault" and "service autotrack." I was told it is not covered under warranty and there is no recall!

- Winchendon, MA, USA

problem #32

Jul 282015


  • 92,000 miles


The contact owns a 2012 Ford F-150. While driving at 5 mph attempting to make a left turn, the power steering failed without warning. The contact mentioned that the failure previously occurred. Also, the coil springs were replaced three times prior to the failure. The vehicle was taken to the dealer, where it was diagnosed that the steering rack and coil springs needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.

- Castleton, VT, USA

problem #31

Jul 242015

F-150 8-cyl

  • 52,100 miles
Power steering suddenly failed while traveling down I-35 in new braunfels tx making it very difficult to control at high speed at near impossible to turn.

- Spring, TX, USA

problem #30

Mar 032015

F-150 4WD 8-cyl

  • 48,000 miles
The electric rack and pinion quick working I was not able to street my vehicle at all I was lucky to be on a straight away I'd I had been in a corner I would have had an accident.

- Vestal, NY, USA

problem #29

Apr 272015


  • 32,000 miles
The contact owns a 2012 Ford F-150. While traveling 50 mph, the contact attempted to pass another vehicle. When the contact depressed the accelerator pedal, the engine misfired and the vehicle could not accelerate. The contact stated that the failure also occurred before the vehicle shut down. The vehicle was taken to a dealer where it was determined that it was a maintenance issue that was not covered under the power train warranty. The dealer stated that the plugs needed to be cleaned and replaced. The contact took the vehicle to the dealer while it was still under warranty, but the dealer only cleared the codes and did not repair the vehicle. While in reverse, the service advance track light illuminated on the instrument panel and the turn signals stopped working. The vehicle was taken to the dealer who stated that there was no failure with the vehicle. A mechanic told the contact that the failure was caused by a faulty steering nut in the steering column. The VIN was invalid. The failure mileage was 32,000.

- Louisa, VA, USA

problem #28

Apr 212015

F-150 4WD 6-cyl

  • miles
I bought this vehicle on 4/21/2015 with the impression from the dealer that I could order the telescopic steering wheel and have it installed. I am 6'4 and have to sit farther back so I can't safely reach the steering wheel to drive without the telescopic feature. After talking with Ford dealers, Ford company, and aftermarket shops, Ford does not make a kit or have a way to install the telescopic feature in a truck after it has been manufactured. I am not stuck with this vehicle and not only uncomfortable but unsafe.

- Indianapolis, IN, USA

problem #27

Jan 152015

F-150 8-cyl

  • 42,830 miles
Back out of garage turned steering wheel to left; put in drive pulled ahead, advance track light came on and service advance light also came on. If you don't reset light the signal lights don't work unless you hold the lever up or down it bring codes up C1B00 and U0428-20 andu2101 which dealer says steering sensor is bad but not serviceable so you need new electric steering rack. This is on a 2012 F150xlt and there is no recall but I think this is a safety issue, also I think it is a power train issue.

- Seaford, DE, USA

problem #26

Jan 112015

F-150 4WD 6-cyl

  • 32,320 miles
When trying to move my 2012 F150 truck out of a parking space the steering wheel would only turn to the left side. When trying to turn the wheel to the right the steering wheel would not go past the center position. I tried backing it up and then going forward but nothing would get the wheel to turn to the right side past the center steering wheel position. I tried turning the vehicle on and restarted many times but nothing would free it up. After working with it for 40 minutes and not able to get it out of the parking lot I shut it off and I had the truck towed to the local Ford dealership the next day. The dealership has had the vehicle for 2 1/2 weeks and cannot reproduce the problem.

- Elkhart, IN, USA

problem #25

Dec 192014


  • 51,000 miles
When slowing down to make a turn the vehicle makes a kind of moaning sound. At first we were told it might be the front wheel bearings going out but when we took it to the dealership they said it was the electronic steering gear which would cost us $1645 to fix. This is a 2012 vehicle that gets regular oil changes and maintenance, is driven to and from work and on highways and interstates. There's no reason this should need to be repaired after less than three years of ownership. We are the original owners. There seems to be a defect with this system and Ford is recalling their 2014 F150's due to this problem. I think they need to expand their recall to include 2012's.

- Castle Rock, CO, USA

problem #24

Feb 042014


  • 10,000 miles
Have had the truck for about a year now originally brought it to the dealership for a knock / pop/ rattle felt and heard through the steering wheel only in the colder weather, they replaced the steering rack. All was fine until the warmer weather hit in new england and 3000 miles later it came back. Took it back to the dealership the mechanic felt the knock/pop/rattle again. They replaced the rack again.. all was fine for about 3-5000 miles and once the really hot weather hit it has come back again and does it in all temperatures. So that is 3 steering racks at 3 different temperatures doing the same thing and Ford had the nerve to say its a "normal " characteristic of the vehicle. Thats impossible seeing that each steering rack performs different in different temperatures. Ill also add that the feeling of the steering tightens and loosens with temperature change and when its windy the truck is almost impossible to control on the highway. There is hundreds and hundreds of complaints about this issue and nothing is being done about. I also find it funny how the new 2014 F150S have had a recall on the steering also.

- Bradford, MA, USA

problem #23

Dec 192014


  • 42,704 miles
On December 19, 2014 at a traffic light the instrument cluster, turn signal and power steering stopped working on my 2012 Ford F150. This is after the advance traction warning light came on. I had it towed to a Ford dealer. The Ford dealer updated and reprogramed the ABS module. After getting the vehicle back on December 22 the power steering, turn signal, and instrument cluster problem reoccurred as it was not repaired correctly. I returned the vehicle to the Ford dealer on December 22. This time they found a faulty pscm (power steering control module) that was losing communication once hot. They replaced the power steering gear assembly and applicable hardware. This vehicle only had 42,704 miles when this problem occurred.

- Camarillo, CA, USA

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