This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Speedometer shut off. Truck stayed in 6th gear and wouldn't down shift. Gears are erratic. Wrench shows on screen. Check engine light is on. Truck won't shift properly.
Engine oil continuously spills onto the engine, and it has caused engine failure. The check engine light and the oil reserve light will come on and it will cause a massive decrease in speed and even shut down. I was coming off the highway when it shut down last time almost causing a massive car accident. We have taken it to the ford dealership, but they told us that we would need a new engine.
I was driving my truck in north Georgia while towing a trailer under 5000 lbs. The truck was in cruis control at 68 mph and the truck suddenly down shifted from 5th to 1st. I got the truck off the interstate at a reduced speed since it wouldn't shift up. When this happened an orange wrench light came on. When I stopped I turned the truck off and the light went away. We fueled up and got on the road. Shortly after the truck did the same thing with dropping to first gear and felt like it lost power steering. We pulled over and detached the trailer. I then got back on the road and after getting off the interstate and to slower roads the truck did the same thing. Every time the truck did this it reset the lights on the dash. The truck then sat for 5 days with out being driven. On my way home the check engine light came on. On Sunday June 12th the truck was dropped off at banner ford in Mandeville louisiana. The mechanic advised that while the truck acted like the lead frame recall issues they will not do anything unless I can prove the truck did this. The proof is they need to have a code show up. However, every time it did this the wrench light went away when the truck was restarted. I was told by Ford that when this happens I need to drive the truck straight to dealer without turning it off. Since the dealer said they couldn't do anything I called the 1 866 Ford number. The CAS # with Ford is attached to this. There has been poor communication with ford toe through this. The dealer told Ford that I picked the truck up earlier this week but in reality I picked it up today because the dealer called me yesterday. The ford apparently the dealer mechanic never communicated with Fords mechanic to resolve my issue and told them I got my truck sooner.
May 18, 2022; Vehicle has 140,650 miles. My truck drove fine all day until It seems the like the transmission failed, it just kicked out of gear. The check engine light came on, as did the air bag light. The truck had no power, no fuel control, and seemed no transmission control. The first time, I was able to coast to a safe area, stop, and put the truck into park. It would not shift back into gear to proceed. I shut the vehicle off, and in park. Restarted and proceeded to continue, then it drove fine for less than 1/2 mile, and the check engine light and air bag light both came on again. The same problem occurred as before, no power and no transmission. I was able to coast to safety again, and shut the truck off again. Placed into park and restarted. Put into gear, and drove to a parts store about 1 mile away, with no problems, but I could feel the transmission hesitating to change gears. The parts store was unable to get any malfunction codes from the truck. We were able to drive the truck home without any other problems yet, 13 miles.
The Output Speed Sensor has been failing multiple times since I had the recall remedied in September 2021. The codes p0720, p0721 and p0722 have been present, and it hadn-€™t been to much of an issue until it downshifted to first gear while going 60+ mph, causing me to temporarily lose control. Because of the downshift the engine redlined causing the 8th valve to fail. The dealership says I need a new engine and refuses to fix the transmission because my truck has a salvage title. They also claim that they can-€™t confirm that the transmission caused the engine to blow. They have since been giving me the run around. The salvage title was present when they did the remedy in September but now it is an issue and to my understanding they cannot refuse to fix a recall because of a salvage or branded title. This happened a month ago and they are still dragging their feet, leaving me with no vehicle and not a lot of options. I have read that fords first remedy was to reprogram the PCM, but the real cause is the OSS going bad and the real remedy is a replacement of the lead frame. I would like to know why they didn-€™t replace the lead frame the first time if it is proven to work. I feel as if I-€™m not the only one this has happened to.
- Clemmons, NC, USA
Search CarComplaints.com for these popular complaint phrases...
The vehicle received the recall software update but I have still experienced sudden downshift to 1st gear on a few occasions. Also have intermittent failure of speedometer and shifting issues that resolve with shutdown and restart.
I have a 2013 F150 3.5 L V6. I can be driving down the road and a truck will Stick and first second and third gear pull off the road park and turn it off then turn it back on then it-€™ll be fine Happens periodically but no warning lights come on and then I drove it the other day and it was stuck in third gear, speedometer quit working, mileage quit, working the wrench light, come on and then the check engine light come on.Been to the dealership twice and the first time they change out the plug block on the transmission said it was leaking that didn-€™t fix the problem then I took it back a week later and they said they couldn-€™t get it to do anything wrong now three months later it is starting To happen more frequently had code check P0721 Said it was the output shaft speed sensor can anything done to fix the problem. So I don-€™t have to keep spending money when I take it to the dealership where I bought the truck in August 2020 it came with a two-year bumper bumper warranty
Vehicle accelerated without driver pressing gas pedal and RPM gauge jumped up to 5 (which is red zone). Brake pedal went to the floor when brakes were applied instead of causing the vehicle to stop. Emergency brake was used, and driver lost control of the vehicle resulting in a terrible accident. The crash caused injuries to driver and the death of a bicyclist.
while accelerating/driving in city traffic the vehicle lost power suddenly and abrupt and would not respond to any gas/throttle input. There were no prior indication of an issues. at the time when the vehicle lost power the maintenance sign/warning came on. The vehicle was not able to maintain or increase speed to main traffic flow and became safety risk to the driver and other motorists. The dealer diagnosed and replaced the throttle body to repair the vehicle. The dealer has claimed that the part is not a emission related part. The dealer could not verify the repair would be covered under any warranty that apply to the vehicle. The faulty and replaced throttle body has been retrieved from the dealer ship with the repair of the vehicle and is available upon request.
Traveling eastbound on Hatcher Boulevard at about 35 miles per hour the truck shifting down into first gear all by itself causing the rear tires to lock up and I lost control of the vehicle momentarily. Fortunately there was no accident. The guy behind me was well behind me. But it was real close. This is very dangerous
I was driving on the freeway going 65mph when the transmission started switching gears it went from 6 gear to 1st gear in a matter of 1 second, luckily no one was behind me or else I would-€™ve got hit. I took it to ford to get recall unexpected Transmission downshift fixed, but it didn-€™t fix anything it actually got worse. Now the speed gauges stop working out of no where and it gets stuck in whatever gear I am driving in when this happens 2 codes turn on P0720 output shaft speed sensor and P0721output shaft speed range/performance. My truck had no issues before this recall. My life is in danger when I-€™m driving this truck I have called the dealership but I get the same answer every time that there-€™s nothing else they can do.
The vehicle will downshift from any higher gear to first gear with no warning at any speed. the rear tires sqeal and the whole truck jolts. It is happening more often in the last month.
Date: July 5, 2021, roughly 5 pm Location: Interstate 40, heading west. Just east of the first exit for Shawnee OK I was driving with traffic, cruise set at 80 mph. Changed to left lane to pass a travel trailer and noticed traffic was getting heavier up ahead. I tapped the brake to cancel the cruise control, and the engine raced out of control. It was as if the accelerator was pressed to the floor. I used both feet on the brake to attempt to slow the pickup, was able to change back to the right lane, and managed to drive onto the shoulder and slam the truck into park. The racing engine never let up until the key was turned off. I did see that the cruise dash light was indicating that the cruise was off before I changed lanes. It is my belief that tapping the brake initiated the problem. Fortunately, no one was hurt, there was no accident. I can still see the children in the vehicle ahead of me when I try to go to sleep and I have nightmares of what could have happened. No problem the next day. We tried to create the situation when traffic was light, but have not experienced any problem with braking, tapping the brake, the cruise control, or unintended acceleration since then.
While driving the power to my speedometer would go out. Also the truck would increase in RPM's. the last time it happened the wheels locked up on me. In most cases the problem would be fixed once I turned the car off and re started it.
My son was driving his 2013 Ford F150 truck at 9:10pm on 4-25-21 and it suddenly downshifted which created a safety hazard.he said the RPM's went very high and the speed dropped instantly like an engine brake- thank goodness no one was closely following him. He was going at a slower city street speed on grande. We contacted the local dealership and had an appointment for 3 days later. The vehicle was in their shop all day and then the service guy called my son and said he needed to order a part and it would be an indefinite amount of time before the part arrived. My son specifically asked him is it safe to drive? he said yes but stay off the highway. I called the dealership this morning and was told that it was documented in the service notes that the vehicle is unsafe to drive and it could be 3 months before the part arrived. This is a 2013 Ford F150 and this is a known safety hazard- my sons truck has demonstrated the exact issue in the recall. The truck is unsafe to drive as documented in S notes - my son needs a car to drive to school and work. The dealership says people are driving them just be careful- safety recall is for a reason. I have called Ford customer service 3 times and they refer to the dealership to provided a loaner- they say they have none but on one service representatives desk there was note to "get a loaner for Ms. S". we parked the truck at the dealership and they have the key since it is unsafe to drive- they would not provide us in writing a statement it was safe or unsafe to drive.
While traveling at a speed of 80 mph on a major highway, the vehicle stalled due to the malfunction of the lead frame conductor/valve body which is a recalled part. With the help of a truck driver that saw me swerve due to the downshift, I was able to pull over. I had my two daughters (ages 8 & 4) in the vehicle with me.
Truck is hesitant to pull off as if brakes are stuck, idles high, jerks violently and seems as if it's losing power. I've been dealing with this issue for some time now and Liberty Ford maple has been 0 help resolving this issue. I've been hit from behind 2 times as well as multiple other close accidents due to this issue. I refuse to drive the freeway out of fear of a accident, which really affects my work. It's almost like I don't have a vehicle as I've been using family vehicles or renting.
Throttle stuck at wide open throttle and would not unstick despite multiple attempts. Foot braked vehicle to slow down, shifted to neutral, keyed off, coasted to rest. Upon restart truck goes straight to wide open throttle. No issues or accidents. Truck has experienced a failure with the throttle sensing/throttle position, no check engine light.
A D V E R T I S E M E N T S
- Newville, PA, USA