This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Body scratches were repaired on the truck after minor scrapes done while parking vehicle. Passenger side door repaired scrapes and after repaired door would not open from either inside or outside. Repair place sent us to Ford dealer for repair of door latch, then Ford dealer told us it was not covered by recall. Amount charged was $189.99 and we still have problem with an estimate of around $700 for fixing the problem. We were told the latch problem was related to the aging of the latch. This truck is 2016.
I have a 2016 F-150 Platinum (VIN [XXX]) and live in West Palm Beach, FL where it rains almost every day. I have noticed over the last several months that I can't open or close (without slamming them) three of the doors. This is a safety issue and one that needs to be addressed ASAP. I have two little kids in car seats and I don't feel safe driving my truck with them in it as is. I have taken my truck in to two different Ford dealerships in the area and neither of them are able to fix the problem. There are two current notices (20M04 and 18N03) that I have received and Ford says it doesn-??t apply because I live in Florida. I bought my truck in North Carolina and lived there for 2 years and it does freeze there so my truck should be covered under this. Again, with the way the doors are currently I feel that this is a major safety issue where in the event I need to get my kids out of the truck in an emergency I won-??t be able to. This needs to be fixed quickly and thoroughly so this issue doesn-??t happen again. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Recently purchased a 2016 Ford F150 and am having the same issues as reported by multiple other customers. Once the weather approaches freezing temperatures, the door latch fails. Very simple, got into the truck and when closing the door, it will not latch and continued to open. I've found that pushing either the unlock or lock from inside the truck remedies this on the few occasions I've had it happen. My carfax indicates this has been reported to a dealership on multiple occasions w/o remedy. I've reviewed prior complaints and this has been reported several times in addition to occurring when in operation. I've yet to experience it happening when operating at this time. I've worked in the personal auto insurance industry for nearly 15 years and am quite certain this is an unacceptable manufacturer safety risk. Please recall and do the right thing here Ford. Thanks!
The electronic tailgate releases (opens) on its own either while the vehicle is in operation or while parked. This caused damage to the tailgate by an opening garage door and risks damage to traffic by the truck bed contents being expelled while underway. This defect has not been reported to a local dealer, manufacturer, police or insurance. There were no warnings, messages or other symptoms that preceeded the tailgate opening. This problem first happened approximately 08/01/2021 and has happened two more times since then during Aug 2021.
The top track of the rear window that holds the smaller sliding window in place became completely detached from the back wall of the cabin. The small window was being held in place by the lower track only. This caused the top track and the sliding window to lean into the cabin away from the main rear window. It created an air gap between the main window and the small window. The vehicle was not in motion. The vehicle was not damaged in any other way. It appears that the adhesive holding the track in place simply failed over time. In my opinion this created a safety issue. If the truck had been rear-ended, I think it is possible that the top track and window could have become completely detached and caused injuries to passengers in the truck.
The sun/moon roof had been rattling since early 2020 - maybe since we bought it in March 2019. Taken to the local Ford dealership 3 times in 2020 for this rattle. Just picked it up (3/20/2021) and both sunroof guides/ramps cracked and all of it had to be replaced. This is a safety concern - what if the entire sun/moon roof assembly would have shattered? thankfully, we spent the $3000 on an extended warranty, but still had to pay $148 to get it all fixed.
*problem occurs every time it is 35degrees or colder.* every time someone opens the passenger front door, gets in and when it's time to get out, and tries to shut the door, it bounces back open-never latches. Door will not secure. Will happen stationary, in motion, on a city street, or a highway, turning, etc. I have had it into the local Ford dealership 3 different times and extra lube has not fixed the issue. This is a safety issue. It happens every time door is opened from the inside.
During cold weather the vehicle doors will either not open or will not shut once opened until the interior of the truck warms up. I have had my truck in previously for a recall on this exact problem. This morning my driver's side door would not latch shut after I opened the door. I had to pull the door shut and finally got the door locks to hold the door so I could drive to work. Once the vehicle interior warmed I was able to properly shut my door. I called my Ford dealer today and they said it would not be covered under warranty. This is a huge safety problem that hord has known about for years and still haven't fixed the problem.
I purchased a used 2016 Ford F-150 XLT crew cab, 4X4, 2.7L engine on 01/29/2021. My driver's side door won't close/ latch properly, making the vehicle unsafe to drive. I have read the Ford forums, and it seems as though Ford F-150's have this as a common issue in cold weather climates. There have been numerous recalls for this safety issue, but it does not appear by my VIN # that there is an active open recall. I will check with Ford to see what they will do to remedy the issue.
Door will not latch due to cold temperature. Will work when heated, but then refreezes not allowing the door to latch. Can not operate vehicle with a door not latched closed and it is primary vehicle.I recently purchased the vehicle used from a dealership who is not responding to this issue
Hood was released while driving down the freeway (it didn't open all the way due to the safety catch under the hood). This is about the 6th time this has happened iover the last 2 years but first time it has happened while driving on the freeway. We stopped using the emergency brake about 3 months ago because we thought maybe our foot was accidentally hitting the hood release lever on the inside panel. Therefore, this most recent time it happened, we didn't have a foot anywhere near the hood release lever the entire trip. Had it in the dealership 2 years ago when it first happened and they apparently didn't fix it or didn't know what was wrong.
A D V E R T I S E M E N T S
- Sioux Falls, SD, USA