This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had the F150 in for service on 1/26/23 for a unrelated repair to the driver seat, upon leaving the dealership and pulling on a 5-lane road the engine/tranny would not climb in rpm and the tranny started to go up and down its 10 speeds erratically and thumping into different gears. I quickly pulled off the road. I noticed the "check engine light" came on. I shutdown the F150 for a few minutes and restarted. "Check engine light" still on. I drove in parking lot and it was still doing the same issues. Since dealer was only a football field away I drove there. They put it on the code tester and it said valve body bad. Unfortunately for me the F150 can't be driven like this and the ONLY mechanic that could work on it was out for training. He did not verify trouble and order part until 2/6/23. The dealer, as of filing this claim, still has not informed me when parts will be in and when repair will be completed. My concern is that if this happens in heavy traffic it could cause an accident. Plus, there seems to be many issues with transmission and Ford seems reluctant to get it fixed correctly - read the internet. My vehicle only has approx. 45,000 miles in it. Ford should be required to extend warranty to 10 years 200,000 miles.
The contact owns a 2017 Ford F-150. The contact stated that on numerous occasions while the vehicle was idling or after the vehicle was started there was a loud rattling sound coming from the hood. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft time unit PCM reprogram for cam phaser rattle needed to be performed. The vehicle was not repaired. The contact referenced the Customer Satisfaction Program: 21B10 (variable camshaft time unit PCM reprogram for cam phaser rattle) however, the manufacturer was notified of the failure, and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 39,150.
Truck shifts out of gear. One time doing 70mph, shifted to neutral. Second time, engine stalled while on train track. The issue is the Transmission Range Sensor, or Neutral safety switch. Ford knows about the issue, affecting many thousands in USA. Same safety concerns. I have a 2017 model. Ford has recalled the 2021 model for same exact issue. In order to fix the issue, the sensor needs to be replaced. Unfortunately this part is on back order for multiple months. Ford is not offering a remedy to the thousands of us as it is out of warranty. But this is literally a life or death issue.
In November of 2021 the transmission started clunking and having difficulty shifting gears. It became worse as a week's progressed I took it to the dealership where they claimed it was a recurring problem in the 10 speed transmission so they claim to have rebuilt the valve body. I obtained the vehicle back after a week and it seemed to run fine over the next 10 months and now the last 2 months It has started again and gotten worse. I currently now have an appointment at the Ford dealer next Monday the 23rd of January 2023. This is my only vehicle and not having it for a week now 2 weeks is unacceptable.
Truck downshifts periodically from 3rd to 2nd gear or from 4 to 3 of 4th to 2nd, for no reason, while keeping speed same on flat road. This causes tire squealing action in some cases and is unsafe. Also, at the same time, rear motion sensor system failure light comes on with an OK button. I select the button and then a wrench sign lights up indicating service requires. Sometimes also a check engine light comes on. Sometimes also the display showing what gear truck is in goes blank, or flutters through all gears. Sometimes a fan/generator comes on as well for no apparent reason. Sometimes the truck is goes in to no gear at all (neutral?) while I am moving. I pull over, restart the engine and the problems usually go away. This problem was reported to 2 Ford dealers (Cella and Bergey) on about 7/2022 and 8/2022. They gave me very different assessments of the problem, the most expensive being a new lead frame ($1,300) Problems originally started around 3/2022. Truck has about 35,000 miles on it.
- Wyndmoor, PA, USA
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Lucky, I was at a stop light when my wrench symbol came on. My gear lights when blank and I lost all power. Turned off and on and was able to limp into a parking lot. Where I shut it off and it wouldn't turn back on. Towed to Ford where I found out that it's the transmission casing. They have had my vehicle in the shop now for almost 2 months. They keep losing the part. I was 6,000 miles out for the 60 000 miles warranty, so it's all on me. They have almost 7000 of the same part on back order, so who know when I'll get my truck back.
Transfer case bolts (dissimilar metals) are causing galvanic corrosion to aluminum transfer case. Transfer case is actually corroding away and will cause component failure and or/leaks of internal fluid when corrosion causes a hole in the case. Transmission bolts may be experiencing the same issue as well.
Transmission abruptly shifted down to 1st gear while driving thru a busy intersection. P/R/N/D and gear indicators all starting flashing different positions. Truck came to a fast stop and nearly caused a wreck. My neck still hurts. Gear wrench displayed on dash and check engine light. Took almost two minutes for truck to restart, in the middle of intersection. VERY Dangerous... It generated codes P0706 and p0707. I tried to order the replacement Transmission Lead Frame assembly from Ford and parts man laughed at me and said join the list. They have over 15 trucks in the shop right now waiting for that same part. Sounds like this should be a HUGE recall before a death occurs on the road.
My 2017 Ford F150 XLT 3.5 Ecoboost, 10 speed transmission, experienced catastrophic failure recently during a cross country trip from Arizona to South Dakota. Upon driving through Colorado the transmission began shifting very loudly and hard, with a jerking action. The transmission began to shift out've gear into neutral and the engine would increase rpms uncontrollably. Additionally, the truck would roll forward while in reverse and backward while in drive. The Truck would stall in the middle of intersections creating a very dangerous situation if oncoming traffic was approaching. The truck is dangerous to very dangerous to drive. We eventually got the truck to a dealer in Winner, South Dakota, where it is awaiting repair, scheduled for Sep't. 7th and 8th, 2022. All of the above occurred 8/10 and 8/11 of 2022.
Over the last 6 months the vehicle randomly downshifts to first or second gear while driving. This causes unexpected jerking, as if the brakes were suddenly pressed. At typical road speeds this has caused dangerous situations where the vehicle slows suddenly and/or swerves, putting myself and my passengers, as well as other vehicles in my vicinity in danger. This happens frequently, nearly daily. Sometimes the wrench light will come on on the dashboard, indicating to contact service. The local Ford dealership diagnosed the problem as a faulty Leadframe in the transmission, which I understand was recalled by Ford for the 2013 models. The issues I'm experiencing are exactly the same as what was reported for the 2013 models. I have been waiting on a replacement part from Ford for 2 months. My dealership said there were 5 local trucks recently with this same issue. My truck has 81,000 miles and is out of warranty, but I believe this issue is dangerous and should be covered as a warranty repair or recall.
The issue starts with a check engine light that gives an error for the bank 2 being stuck closed. This issue is with the intake manifold that is equipped and what happened is that the pin that is in the bank 2 is weak from the stamp that the manufacturer puts on it which eventually causes it break. Once it breaks it causes major safety issues while driving down the road, it sends codes that the motor is overheating although it wasn-€™t. So when that happens it causes the whole truck to shut off unexpectedly. When looking to get this repaired, you have to replace entire manifold on the truck; and there are not parts available to purchase for this issue. This is a common occurance for that model and engine and at this time my truck has been in drivable and unrepairable for 4 months.
1. Torque converter failed per Ford Service Technician. 2. My safety is more mental of not knowing if this will lead to a complete mobility failure while traveling and be stranded. 3. The problem has been reproduced by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 4. The truck was inspected and diagnosed by by a certified Ford Service Technician at Crossroads Ford of Sanford NC on 07/06/2022 5. There was no warning lights of the issue. The issue began approximately in February 2022. There's a jerking motion sometimes at takeoff from a dead stop as well as a slow roll and excelleration. There's a rumbling /shudder when excellerating even at 55 mph.
Vehicle: 2017 Ford F150 10 speed transmission 3.5L engine I was driving on Route 22 Westbound toward Pittsburgh, within Weirton city limits. The speed limit is 60MPH and I was traveling at 60MPH when truck (unprompted) switched gears to 1st gear. This caused the truck to lunge to nearly a complete stop on the highway with NO warning or brake lights. Only by God's grace did my family survive. I have contacted local Ford garage for service. I am afraid of the cost, as I believe the transmission shredded itself with this unprompted and dangerous shifting of gears. I am contacting you to report dangerous product. Please recall this death machine.
On two occasions, my 2017 F150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it "had time to reset". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on May 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to "reset" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic.
Hard shift -€œclunk-€ transmission, most often when decelerating low speed, gears 3-5. Happening since I purchased the truck. Risk is the truck lurches or slows, leaving the driver unsure of next operational behavior. I have had the transmission oil and filter replaced, which did not resolve the issue. Took to Ford garage and unable to replicate but have heard of this issue from other 10-speed owners. My truck has not been inspected by a regulation body. Anyone like myself that would drive my truck in normal conditions would find this issue, while random it-€™s still present. I am concerned about my safety, my wife who drives and resale. I receive no warnings lights or any indication the issue is about to happen or just did. Very concerned.
The engine rattles on cold start. It has been diagnosed with a cam phasers failure issue. The truck has 74000 miles on it and has had regular maintenance. This is an ongoing known issue with Ford and this engine. How has Ford managed to get away with not having a recall for this?
At 56,000 miles Anti freeze started to disappear from reservoir. After refilling it, noticed 2 weeks later an empty coolant reservoir again. Truck gave a "misfire" and "turbo charger " code. 8 weeks later truck had cylinder heads replaced.
Merging on interstate in heavy traffic when transmission would not shift out of 1st gear, traffic was heavy and I had several really close calls of getting run over. The dealership service manager (Supreme Ford Slidell, La.)said the transmission control module is bad. Repair cost will be $1,858 and no recalls on my vehicle. I-€™ve had Ford trucks all my adult life and I-€™m severely disappointed with this issue
Bought vehicle used 9 months ago and had no problems, warning lights or malfunctions prior to incident 3/9/2022. Driving 50 mph in 5pm rush hour when automatic transmission of 2017 F-150 suddenly decelerated. It downshifted hard on its own and slowed to 25 mph on a busy one-lane interstate entrance ramp. It then lurched forward violently and accelerated back to 45mph. Fortunately, the driver behind me was alert and did not slam into me. The gear selector indicator became non-illuminated, transmission gear display disappeared, plus orange wrench check engine sign appeared on dash display. Those displays then intermittently come on/off every few miles. Vehicle managed to maintain modest highway speed however engine was very loud, revving high rpms at slower speed on side streets. Limped home and shut vehicle off. Tried to restart hoping computer would reset but nothing engaged. There was charge/lights but no crank or start; truck didn't even attempt turnover. Vehicle towed to Bob Allen Ford in Overland Park, KS. Was told 'range sensor' in transmission failed which informs vehicle when and which gear to be in. That part sits inside of a 'lead frame' however, unless repair was for covered warranty period Ford was not making it available to dealers. Was told this is known issue with F-150s and earlier models (2011-2013) had been recalled. Service Advisor had to secure another more expensive component called 'body valve-€™ that contained both aforementioned parts and cost about 3x the actual failed component. Five days and $1800 later F-150 was repaired. This problem persists and goes uncorrected by Ford despite reports and recalls of prior year models. Sudden and sporadic braking/acceleration by THE VEHICLE is dangerous and could lead to serious injury or fatality to occupants and others. Knowing this is an issue (i.e. previous recalls) and refusal by Ford to provide parts for repair is unconscionable and places undue financial strain and risk to people.
Shift indicator light will flash and go off. Check engine light and wrench light comes on for coded P0706, P0707, P1702, P1921. U0401. Needed range sensor. Shifted when it wanted to and quit altogether then start back up. Had range sensor replaced.
A D V E R T I S E M E N T S
- Cranberry Township, PA, USA