This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I started my truck with "remote start" to warm up it up just a little before I got inside. (Truck was in the garage.) After I got my shoes on I got in the car after about 4-5 minutes. Hit the start button and started to pull out and the entire back window exploded. (I thought someone was shooting at me.) I could not figure out what happened but truck is clearly un-drivable now. Glad it happened while I wasn't on the road. This could have easily caused a wreck if I was in traffic. I googled the situation and noticed that there are a lot of complaints of this exact issue. Please see https://www.vehiclehistory.com/articles/all-about-the-ford-f-150-back-window-recalls. These comments sound just like my issue. I am assuming this has something to do with Remote Start (based on other comments) and the defrost of the back window. It is not just a small crack...it happened suddenly with a very loud bang. (Thought someone was shooting at me.) I called the dealership and they have convienantly never heard of this problem but recommended me to call customer care. I now have a case open with Ford but I don't have much hope based on all the other comments I have seen. (Ford said it would be 2-3 days before they can even get the part in.)
Driving 20mph loud noise looked back window shattered stopped looked for cause, wasn-€™t anything could see, googled found out happens a lot these trucks
- Boonville, IN, USA
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- Powder Springs, GA, USA