This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brand new truck with 750 miles was stationary at a light with cars stationary all around when out of nowhere a huge boom/explosion happened. I look in the rearview mirror and see that the entire rear window(save the middle slider window that's one a separate track) has shattered, but mostly intact, into a million pieces. Upon close inspection I noticed 99% of the glass in the bed and of truck and a few very small particles on the rear headrests. The two noticeable holes in the rear window are on opposite sides from each other and are protruding out as though something transpired in the cab and blew the glass outwards. No foreign objects found in the vehicle or in the bed, no other damage to the truck or remaining windows. No machinery operating in the area or landscape work nearby. I purchased the king ranch diesel half ton new from baytown Ford three weeks ago, June 28th, 2019. The truck had 90 miles on it at delivery and I had it replaced with Ford oem parts the next day at a cost of $750. Baytown Ford has filed a claim on my behalf with Ford; they aren't optimistic.
The driver side rear view mirror has a double image. This makes night driving and identifying object in the mirror more difficult. It duplicates headlights which at night creates more light in the drivers face making it more difficult to see the road. The mirror has been this way since it was test driven the drive train issue, at 7,000 miles the truck has developed a whining sound while accelerating the dealer belies this is the pinion bearing.
Ford 2018 F150 rear window / defroster issues - luckily, my rear window did not shatter as others have experienced, but I have experienced defroster overheating to the point where 2 out of 3 sections of the window no longer work. Upon inspection, it appears the resistive elements are burnt and becoming delaminated from the window in multiple places. I did also smell warm/burning electronics at the time it happened. I took the truck to the dealership - as this should still be under warranty, but was told the claim was denied, even though I did nothing to cause this and they could not tell me what happened. I can see how a sudden over-current / overheating like this could lead to glass shattering and Ford should be held liable if their controls and/or defroster are not working properly. It is also dangerous, as my vision is obstructed as a result of this issue. This most likely happened when the vehicle was stationary, during warm-up, using auto-start.
Used auto start to warm up the truck. Went and started down the street and noticed back window had exploded on both sides of the sliding window. Sliding part was fine. Window was fine when parked 8 hours before. This sat where no one or anything could hit it behind my house. Dealer said it my insurance's problem.
- Lavalle, WI, USA
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My F-150 with standard mirrors, leaves a driver open to many blind spots. My vehicle is a super crew. I would like to see a larger mirror but I'm told Ford does not make one, which I don't believe. My previous 2012 F-150 super crew had awesome mirrors, which left no room for a blind spot. Why the change" yes, smaller mirrors are more areo dynamic but lack for safety and visualization. All remains as is until people start getting hurt or killed because of poor visualization. Please help me find a safer mirror. Nothing has happened yet, but do we have to wait until someone does"
Rear window visibility without defogger defroster. All cars/trucks should have a rear window defogger defroster. Ford selling vehicles without and ignoring safety issues. Dealership should make it very clear that these trucks sell with or without rear window defogger/defroster and only come as an option. Even my 1955 Renault had one. Thank you.
Windshield has severe pitting and is getting worse everyday. Any sun glare causes loss of visibility and I have to actually stop the vehicle and hang my head from the side window to see. Vehicle has not been exposed to sand storms, etc. I own a 1966 tbird with the original windshield and it has better visibility than the 2018 F150. Ford is dragging their feet and not responding. Ford case # 15233332
The truck had been parked in my driveway and I went out to get something out of it. I closed the driver door like normal and the rear window blew out upon closing. The ambient air was probably 72 degrees and it was around 8pm. The trucks interior was the same as ambient temperature. Furthermore, it does not have a rear defroster.
The contact owns a 2018 Ford F-150. While walking towards the vehicle, the contact noticed that the rear window was shattered. The dealer (al packers white marsh Ford, 9801 pulaski hwy, middle river, md 21220) stated that they had no recollection of any vehicles having that type of failure; therefore, the cause of the failure was undetermined. The contact searched online and found other complaints regarding the same failure occurring without warning. The manufacturer had not been contacted. The vehicle was not repaired. The failure mileage was 7,000.
A D V E R T I S E M E N T S
- Cypress, TX, USA