This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased this vehicle with 36K miles (2018) and have owned for less than one month. When trying to open the sunroof for the first time there was a loud popping sound. The sunroof fails to open, and now rain leaks in through the roof. This should not happen on a $72K vehicle that is two years old. Since the vehicle is over 36K miles, the dealership (Ford dealer) refuses to fix.
Went to convenience store and parked truck. This truck was parked, gear shifter moved to park position, engine turned off. Went into store and when we came out, the truck had rolled backward and crashed into another vehicle. Went in truck and verified it was still in park. Reported this to Ford and they said there was no problem with the truck. I know there have been other similar issues with F150 for other model years and for this same model year. Have you seen any other people with similar issue? this cost over $6,000 for repairs and is a hazard.
Dynamic cruise control will randomly stop working all together or just stop seeing the vehicle in front and start to speed up. I have taken it to the dealer multiple times and every time they say can't reproduce the issue. See attached alert to my mobile app showing the malfunction.
Doors do not latch when cold outside. When stationary, the front and rear passenger doors as well as the left passenger door has this issue where the door will open, but will not latch when closed. Sometimes I can lock the doors with them open to get them to latch, but then when I go to open the door again, it will stay locked and will not open. This is obviously a safety hazard, especially if there is a child in the back and you can't access them through the door you put them in through.
Tailgate opened involuntarirly, whilst I was driving on a highway without any input from me. The doors where locked. I am not sure when the tailgate opened as there are no indicators in the cab of the truck. I lost the contents of the bed, I went back and retrieved the items which were damaged. Ford are telling me they will take a look and see what they can do.
- Stamford, CT, USA
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This is a continuation with complaint number 11307725 already filed. Ford F-150 2018 super crew cab 2nd discovery of water leak in cab of truck with wet carpet padding and carpets again only this time the water leak was behind the back seats down the cab wall interior. Called our Ford dealership back and took our truck back in for them to assess this 2nd water leak. Our Ford dealership advised that they had to remove the truck bed to find this water leak coming in from the rear cab vents and locking tabs on vents. They also found the carpet insulator was behind the rear vents which caused the vent seal to warp and leak. They had to replace the rear vents completely then they retested for leaks and found no leaks at that time. They also replaced the truck bed bolts and had to respray in the bed liner over the bolts.
Ford F-150 2018 super crew cab 1st water leak inside of our truck cab created a mildew smell due to wet carpet padding and carpets. Water saturated electrical wiring under the door seal protectors on the right-side of the front and rear doors. First noticed a problem driving and applying the brakes we heard a water sloshing sound on the right side of the truck. Indications of water in cab and saturated carpet's and wiring went unnoticed due to weather tech full floor mats. We contacted Ford corporation online and they advised for us to take it into our dealership to be assessed. Our dealership made an appointment a week out, so our truck sat in our garage for an additional week. We used a shop vac and sucked out as much water as we could and left the door windows down to help dry out the interior. The dealership removed and reinstalled the trim panels with silicone sealant on both doors on the right side.
The 10 speed transmission in this truck does not shift right. It shifts very hard sometimes not shifting at all. It shifts hard enough to cause whiplash. Also the doors when it is cold out do not latch causing the door to remain open. My child almost fell out of my vehicle luckily she had her seat belt
Ford currently has an issue with door latches not latching shut. I've had my rear passenger door come open while driving down the road with my daughter sitting there scared to death. This is unacceptable. I've had my truck in service at the dealership for the recall fix and the same problem still exists I have had it back to the dealership three times now and it still is not corrected. Does someone have to get seriously injured or killed before someone forced Ford to do something about this unbelievable problem that is getting swept under the rug?
Door latch freezing, unable to close once opened. Door appeared to be closed but swings open when driving and turning a corner. Has happened at least 4 times in last 2 months
The front dashboard warped up in front and on the passenger side over the airbag. It was reported to the dealership, Ford redd mccombs. Ford company approved to replace the dash. It was replaced after 5 months waiting. And no uncertainty of safety of dashboard over the passenger airbag, possibly deplying or exploding. The second dash replacement has warped in the same areas and more. The areas over the passenger air bag, as well as the driver side on front dashboard. The company as well as the dealership have no explanation as to why the dashboards are warping. I have seen and photographed many other trucks with same make and model and the suffer the same problem. If a person is not looking for the problem, they will never see it until it gets worse and the warrenty has expired and they are probably thinking its the Texas heat and sun. But this is a true vehicle hazard and will continue to be addressed further if you all don't wish to help or guide me into the right direction. Iys a flaw in the design and its in all F150 trucks from 2017 to 2020. I have seen the flaw in the 2020 model at the car show that was held in san antonio tx, back in November,2019.
I bought this car from the dealer knowing it was involved in a car crashed but still is a clean title I hoped the body damage was repaired today I found out there's body or frame damage behing the door when I open or close it it makes a noise like an old rusty car, it was stationary when I opened it and saw the damage
When starting my F-150 there's was a loud pop I suddenly turned off the vehicle then turned it on again but it did not make any odd noises. When pulling out of the parking lot acceleration was acting up O heard another pop and my vehicle suddenly went into limp mode slowing my vehicle way down causing me to nearly get rear ended. From there I managed to coast into a parking lot and called a tow truck. When the tow truck dropped off the vehicle the guy at the dealership said that I was acting fine but they would keep it a couple days but since it isn't acting up there wasn't much they could do. The truck is a year old and only has 5.300 miles.
Pulled into parking spot. Put truck in park. Left vehicle and went into store. Truck rolled backward and crashed into another vehicle. When we looked in the truck, it was still in park. Took to Ford and they inspected it and said everything was fine and that the pin was working. A friend had same thing happen. I believe there is a problem with the truck and had they inspected it on the spot, they may have discovered a problem. Since we drove truck after accident, it probably looked fine when they inspected it. There have been similar problems with F-150 but mine was not part of a recall.
While my 2018 Ford F150 was parked under my carport in 73 degrees weather in the shade I opened my truck door an closed my truck door an the rear window shattered in a million piece's Ford will not cover the cost my truck has 9000 miles on it I see that hundred's of people have had the same thing happen to them.
This is a well known issue. When it is cold the doors may or may not latch. You have to drive your vehicle holding the door. I had to take it to a dealer several times holding my door closed going down the freeway.
The key in the ignition alarm was constatntly sounding after the truck was shut off, after the key was removed. The dealer said it was a short in the ignition switch. This is a new 2018 truck what the heck is going on with Ford?
The problem is with the latch on the tailgate. The tailgate opens randomly while driving. This can occur when the tailgate is unlocked and also when it is locked. It is more likely to occur when going over a bump. I use my vehicle for work purposed and so I haul equipment and supplies. I have spoken with bill pierre Ford in seattle wa about the problem and have been told that they are aware of the problem but that Ford has not provided a fix and so they are not able to fix it. The danger and liability is significant and will cause accidents and deaths if it is not addressed immediately. I am putting a date below, but please be aware that this has occurred repeatedly. While I am currently using a bungee cords to make sure that nothing falls out (the cord prevents the gate from falling open) when the tailgate randomly releases, it would certainly put the lives of others at risk on daily basis.
Parked in a gas station parking spot. I put the truck into park and left the vehicle on for the family. I took one of my children into the store. My wife opens her passenger door and stepped out to pick up a little mess. While in park the truck moved forward a bit and started to roll back. Somehow the truck was in park or showed it was in park (it didnt move when I let off the brake prior to getting out or as I got out of the truck). After struggling from outside of the passenger side and the truck rolling back about 50 feet, my wife managed to get the shifter into park (again). The passenger door hit a concrete post and opened the door beyond what the hinges allow
A D V E R T I S E M E N T S
- St. Augustine, FL, USA