This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Ford F150 began to have two distinct rattles at about 1 year old and 15,000 miles. One rattle happens when my foot comes off the gas and sounds like a flutter like something is loose. The other rattle happens at 1500 RPM and sounds like a metal on metal or a chain rattle. This happens on public paved streets. The Ford dealership verified my concern with both noises and worked with Ford with more than 10 attempted repairs. I have the list of attempted repairs that I can share but they include chain tensioners replacement, exhaust inspection, reprogram, phasers replacement, transmission replacement, and vct solenoids replacement. Neither the dealership nor Ford knows what is wrong but claims it is a "common characteristic" after over 35 total days of attempting to be repaired over several months. I am not the only F150 owner with this problem. Without knowing what is wrong with the truck, I do not know it is safe to drive. I contacted BBB who verified that I am not eligible for the lemon law and advised me to contact your organization to address my safety concern. I did not get anything in writing that says the truck is safe to drive and that worries me.
(below freezing) door latch malfunctioned. Can open door, when closing, door would not latch shut, attempted to re-close door, will not latch. It is essentially frozen in the open position and does not allow the door to latch. Sometimes, you can click the lock button and the door would latch, however, on some occasions, the door would not even latch in the lock position. There was a recalls for this (around March of year 2020), which has been completed by a local Ford dealer. However, this same issue has re-surfaced (January 2021). The real concern is the safety of the passenger and that the doors will not latch properly. The second issue is the first recall was a one time deal, if this problem occurs again, the customer has to pay the repair cost. Ford should be liable for correction and paying for this issue.
The contact stated her son was driving a 2018 Ford F-150 that he borrowed from a friend. The contact stated while her son was driving at an unknown and rear ended another vehicle while it was making a left turn. The contact stated as a result both vehicle hit collided with a tree. The contact stated that the vehicle her son was driving caught fire as the fuel tank collided with the tree. As a result, the contact stated her son lost his life. The contact was providing all information from the police report filed. The vehicle was a total loss. The vehicle was towed to tow lot. The manufacturer had not been informed of the failure.the failure mileage was unknown.
Hi, issue 1: steering & safety related. Loss of assist of the steering system after vehicle is coming out of auto startstop mode. Appears to be cold temperature related 35-45F. City steet. (last incident - 6 mile rd - northville). Driven < 0.5 mile from home to school (vehicle didn't reach normal operating temperature) no power steering assist for up to 5 seconds with engine running after start stop. Has now occurred with a high severity (no assist) > 5 times. Some occasions it appears that the ramp up of assist is delayed by 0.5 to 1 seconds. Ford dealer examined and couldn't find issue in 2020. Upon my second visit they replaced the battery and said they found a fault code. Also contact Ford hotline for assistance, without satisfactory resolution. Issue is still present and not resolved. 2 incidents have been very close to severe front impact from oncoming traffic due to the great difficulty to turn the steering wheel without assist. The turning torque is so great the last incident caused physical injury/pain to my wrists due to the urgency to make the turn with the oncoming vehicle and wrenching on the steering wheel to get the truck to turn across the lane into the road. Last issue a few weeks ago. I have been manually turning off the auto startstop each time to avoid the issue. I am scheduled for service at tom holzer Ford and will again ask them to investigate and resolve the issue. Issue 2: automotive wipers appear to be triggered by sunlight / changing light conditions when no rain is present on the windshield.
- Northville, MI, USA
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The vehicle has 2 speedometer. A digital and an analog one. The analog speedometer does not measure the speed correctly. It stays stuck at 60,80,100 mph when the truck is stopped.
The contact owned a 2018 Ford F-150 supercab. The contact stated that while approaching his residents dropping a friend off the contact noticed flames coming from the steering column. The contact managed to exit the vehicle however, within minutes the vehicle went up in flames. The fire department was contacted came out and extinguished the flames. The vehicle was deemed a totaled lost at the residents where the contact was. A police report was made. The vehicle has not been diagnosed. No insurance adjustor was contacted due to the contact insurance expiration date. Suburban Ford of waterford 6975 highland rd, waterford, mi 48327 (248) 674-4781 was contacted and informed the contact that was a personal matter and to contact his insurance for further assistance. The manufacturer was notified about the failure and informed the contact that no recalls was under the VIN. The failure mileage was approximately 48,000.
Driver's side door latch froze open and the door would not latch/stay closed. It was 27 degrees this morning. I had to hold the door closed. Eventually after driving the vehicle and closing the door several times, it finally latched. I previously had Ford's door latch recall performed to fix this issue, however, it seems this recall does not fix this problem. Many others have expressed continued freezing via various Ford forums after having the frozen door latch recall performed.
My vehicle I purchased in 2019 second owner is now not running. I am unsure as to what is going on or why it stalled on me approximately 3 months ago. I filed a claim with my insurance company they closed it without assistance. I had it towed home. It will start up but it has a really loud clanging in the motor area. I don't know what's going on with it. My vehicle has not been neglected and it has been taken care of and I don't understand why it's not running to only be 2 years old. I was driving my vehicle to pick up my daughter from work in town. I noticed a very loud sound and I pulled over at a local circle K and it didn't start back up at that time. I am finding recalls, but not specific to my VIN.
On several occasion I have started my 2018 Ford F-150 and the navigation screen does not come on, so when I put it in reverse I have no backup camera picture. And while not safety related all the other functions associated with the naviagation screen are not operable (e.g. no navigation, radio controls, etc.) after driving the vehicle and turning it off the next time I start the vehicle the navigation screen works.
My raptor had been parked in garage for several days, when I opened door to get out something. Upon closing the door the back window exploded outwardly. I studied this online over the weekend and found many complaints on it. Ford refuses to acknowledge a problem. It was between 65-70 when this happened. Most complaints said it happened while they was driving. Ford insists something hit them. All of them over the years?? mine was parked in garage with another car in perfect weather. We are grateful our small grandchildren wasn't close. The force can be seen in the pictures. Ford needs to be made to fix this issue. They refused our warranty when truck only has 22,000 miles.
Tailgate failure; unable to open tailgate or tailgate will open by itself. Had to replace the tailgate control module. This should be a recall. The part has been modified by the manufacturer so they there is a flaw in their previous module.
While driving through parking lot, truck lost power, turned itself off, and displayed the following message: Auto startstop shift to P, then restart engine. Still had power steering, but was unable to restart the vehicle until coming to a complete stop and shifting to park.
Tailgate is stuck in the open locked position and cannot open. I quick google search shows this is a nationwide problem. Contacted Ford about it and asked if there was going to be a recall and they said to file a complaint with you guys.
Back window shattered and blew glass from the inside out. The vehicle was parked in driveway, nothing around or over it to hit the glass, temperature was in the 80's.
While vehicle is sitting stationary or parked. During rainy weather water leaks in at top of rear door at the top latch where it runs down through the panel exiting at the first seam where it runs down the outside of the door panel to the mat. The seat belt behind the panel gets wet and water gets on the electric door lock window controls. The water runs forward to the front passenger floor where it collects (by the gallon) under and on top of the floor mat.
A D V E R T I S E M E N T S
- Los Angeles, CA, USA