This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The auto start stop feature malfunctions. When you pull up to a stop sign/red light and the engine is somewhat warm, the engine may fail to start again or be very slow to start. When the engine does not start, it becomes a hazard as you must fully power down truck, return truck to park, and restart the engine all from a stop sign/redlight. This could be very hazardous if one needed to move out of the way of a moving vehicle from a stop.
1. UNKNOWN/ Sometimes while driving the vehicle will try to bog down and rapidly loose power and then will pick up power as if its being starved for either fuel or power. 2. REAR DOOR OPEN INDICATOR/ My indicator light is on and it is saying that the rear door is open. My grandchildren ride in the rear seat of my truck and may be at risk of the door flying open. It also sets my alarm off over in the night time because the system is saying that the door is open.
The Sync 3 that controls the Accessory Protocol Interface Module is failing and locking up. This is affecting Bluetooth phone calls that could interfere with emergency calls as well as navigation and audio. After finding several Ford recalls for this system, we performed a software update like suggested on Ford's website which did not correct the problem. Vehicle has 55k miles on it and was just driven off a dealer lot less than a week ago.
While driving in 'Tow Mode' engine will shut down when coming to a traffic stop. Dash panel message "AUTO STARTSTOP SHIFT TO P, THEM RESTART ENGINE" will appear. Restarting engine requires either a wait period, and an extremely hard(excess gas pedal, immediate shift to drive while revving) restart, with the engine shuttering back to life- as if choking for fuel/air. This occurs while in traffic situations with a trailer behind. At a minimum inconvenient, at a maximum deadly. Dealer is aware, but has not found any issue/solution.
Deceleration then seeing up it locks rear wheels throwing us forward. Very dangerous. Only has 32000 miles on it. Also has erratic shifting at various speeds. Again when we are coming to a stop and speed up before stopping the locking up happens.
- Milton, TN, USA
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The truck is less than 40,000 miles and the dealership states that the entire vista roof frame with cables has to be replaced because it will now not open. It makes a horrible noise and this was confirmed. Also I have had the same dealership check out the white residue that continues to show up on the cover of the steering wheel. They have replaced the cap, but the white residue continues to show up and now that it is out of warranty they will not fix it.
The contact owns a 2018 Ford F-150. The contact stated while reserving the vehicle and shifting gears to drive when the vehicle accelerated independently forward. The contact stated no warning light was illuminated. The contact stated she crashed into a parked vehicle. Air bags did not deploy. The contact began to pump the brake pedal to stop the vehicle. The contact did not have any injuries or seek medical attention. The contact stated there was a state trooper on the screen and witness the failure. A police report was filed. The vehicle was not drivable. The contact towed the vehicle to towing lot and then to a collision repair shop. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 66,000
The sunroof rail broken is the big issue for this Ford F-150 from 2015 to 2020. A lot of F150 between 2015 and 2020 have the sunroof issue which manufactures still not recall for this widely sunroof issue. If you search F150 sunroof issue it will come up a lot on the internet.
At random times the ignition switch will not turn, therefore the truck will not start. The steering wheel is not binding. I have tried both keys. There are just days when the ignition will not turn. I took it to the local Ford dealer. Of course the day I took it, the ignition switch turned and I was able to start it and drive it there. I explained that it just won't turn at random times. Since it turned for them, they blew the problem off. Other people have had some problem (as seen on the internet).
Truck parked, rear sliding glass window shattered on it's own with no impact. No one near the vehicle. Thankfully we were not driving or have passengers when this occurred.
Approximately once every 20 times the truck engages the Auto StartStop feature, the vehicle turn off the engine and requires you to place the vehicle in Park and restart the vehicle. I picked up the vehicle from the Dealer after they had it for a week, and they were unable to reproduce the error. The Dealer did have error messages and worked with Ford technicians to clear the error(s), but in my 8th day since having my truck back, it has happened twice. While inconvenient, and I could push the button every time I-€™m in the truck to disable, this was a nice fuel efficiency perk. Also, it doesn-€™t happen while driving, only coming to a complete stop. The danger that I fear, is that someone behind me will become impatient/look at the green and drive into my truck. I do have a screenshot of the error.
Vehicle was in the garage, parked. I got in started the vehicle, heard what sounded like wind chimes, got out, looked under the truck and saw glass. I then noticed the back window was shattered. There was never any impact to the window.
2018 F-150 panoramic sunroof tracks and motors broke and stuck open position. Was driving and with fumes from other cars entering my vehicle from open roof and inability to close, I was getting lightheaded and almost passed out from exhaust fumes sitting in traffic.
Truck will stall while towing when coming to a stop at exit. Will not restart easily. Put truck in park, crank till starts, rev engine and shift into drive and keep rpms up to drive away. Will happen again after stopping for gas. While towing, I will fuel at the half tank level. It happens a lot on hot days. Usually after about 2 hours + of driving. No codes thrown at any time. Dealer can not find issue. This has happened for 2 years.
Both tracks on panoramic roof are cracked and plastic pieces found in track. Sunroof stuck in open position on the highway. Cannot close panoramic roof so highway debris is flying into vehicle. Have sand and road debris hitting passengers inside vehicle.
Have problems with transmission and making clucking noise when move it from park to drive and at low speeds sometimes and also when it shifts it is very jerky and not smooth. And it jumps gear like 1 to 4 and 5 to 8.
I turned on the rear defrost and about 2 minutes later the rear glasss shatted. The glass was not damaged in any way prior to the incident there were no scratches or defects.
My vehicle has completely shut down (lost all power, lost power to the brakes, lost power steering, etc.) twice in the past 3 weeks when coming to a stop on a slight incline. I cannot replicate the circumstances that make this event happen. When it occurs, I need to place my vehicle into park and turn the key over. If this were to happen on a highway, or on a busy intersection. This issue is described in great detail here: Https://www.F150forum.com/F118/auto-startstop-error-437920/ under normal operating conditions, my vehicle will start and stop to save fuel (Ford's auto-start stop system). I believe this issue is related to the programming of the auto-start stop function. Losing all power on the highway, a busy intersection, etc. Is certainly a safety hazard for everyone.
A D V E R T I S E M E N T S
- Nashville, TN, USA