This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On multiple occasions there is an error displayed which states, -€œHood opened-€. Upon inspection the hood in latched shut. This warning will not show for weeks at a time and then it will return unexpectedly although the hood is still latched closed. Investigation on F150forums.com shows this has occurred to multiple F150 models. I spoke with a dealership and they stated they are not aware of any hood latch issues. This issue also causes the alarm to trigger as it detects someone tampering with the hood. In addition when attempting to verify the vehicle is locked (by clicking the lock button twice) the truck will sometimes honk the horn twice which means something on the vehicle is not closed properly. Finally, this issue does not allow the truck to remote start as it does not identify as the truck being completely secured.
After towing a trailer for a few hours, the truck has difficulty cranking over after the truck has been turned off for refueling. It seems like the battery or alternator are bad, but I have had both checked and they are in good shape. This only happens when pulling a trailer. This has happened multiple times. The safety concern is being stranded on a road trip. Others have this issue on the 2018 f150 as well. I have read about this. Some have said a wire is overheating.
The vehicles transmission randomly malfunctions slamming into and dropping out of gear and slamming back into gear causing vehicle to lose responsiveness. The dealer has informed me its 2018 F150s and Expeditions and they do not have a fix.
The contact owns a 2018 Ford F-150. The contact stated while checking the oil level, he noticed that there was no oil on the dipstick. There were no warning lights illuminated. The contact had added oil several weeks ago. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
The AIPM on my truck has been bugged 2 days after the warranty expired (05/2021). The infotainment screen becomes unresponsive, drops Bluetooth connectivity, or extremely slow. This originally happened a couple times a week but now is constant. The truck currently has 39k miles
- Littleton, CO, USA
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Auto start stop system stopped engine and would not automatically restart in traffic when using accelerator. Vehicle required that I place vehicle back into park and restart manually.
The rear tailgate opens while driving the truck. The latch does not retract after opening allowing the tailgate to fall open while driving. It falls open even after returning it to the closed position. Items stored in the truck bed can fall out on to the road while driving, toward other drivers. Upon dealer inspection, it was recommended full replacement for a cost of $420. There were no warnings, lights or alarms when this happens. For this to happen with limited usage of the tailgate on a truck with ~41K miles, seems like a defect. The tailgate has opened while driving multiple times.
Electronic tailgate opens on its own while driving or parked. Happened several times while driving @ a month ago (today is 3/16/22) when after 3 different stops my tailgate was down. 1st time I thought my son may not have come it tightly. I closed it both times afterwards. Next morning it was down and almost obstructed garage door. I did some trial and error (below) before contacting salesperson at Ford Dealership where purchased describing the issue and the numerous recalls similar model tailgates and set up service appt. While in garage where it is quiet-you can hear the latch constantly unlocking - sometimes rapid fire. Doesn't matter if keys are near it, inside the vehicle, or nowhere close/out of range. Doesn't seem to be an issue whether wet or dry. I tried changing batteries in key FOB as well. Due to the numerous recalls for the F250-450 in the US, F150 recall in Canada, & now the F150 recall for 2021 models all having the exact same issue, I had a 9:00AM service appt at a SE Michigan dealership this morning and was told it didn't fit the recall/hasn't been formally recalled. Fortunately I did not lose anything put of the back when it happened but it's an obvious safety issue. Seems ridiculous that the 2018 F150s (& other yrs aligning with 250 recalls/F150s in Canada) haven't been recalled as well. All share same latch.
Ford sync, navigation became off after update. Would send to wrong address, exit off highway only to turn around, tell me to exit after being able to safely change lanes, said I was in Michigan when in delaware. System was so bad that I would consider it to be unsafe. Ford is charging customers to update system even though it was their update that is causing isses.
It was freezing temperatures outside and went to shut my door and would not latch. I then tried other doors and encountered the same problem. Door latches or locks must have been frozen and not operating correctly.
When the weather drops below 20 degrees the driver side door latch either won't open or won't relatch when you shut then door; leaving the door to potentially open while driving down the road.
During below freezing temperatures the door latches on passenger doors once opened would not latch. Had to hold door shut to get home. Talked to Ford dealership and they said there had been these issues and a recall. No warning lights. First time happened January 2,2022 then January 3, 2022
door latches freezes up in the cold. ford had a recall on them so i took it to William's Ford in Sayre Pa last year they did what Ford told them to do twice and i was back several times after that because it did not work and then i went to the dealership where i bought it at and spoke to Tony sales management and he was working on getting the problem fix with no luck threw his rep. and Ford Motor Co. then i called Ford customer complaint an got no where with them but they did call William's Ford to fix at my expense and said no i am not paying for something Ford has a known problem with. then weather was getting warmer so i had no issues and still did not fix the problem. now to day it 25 degree and went to get in doors opened ok but would not shut 3out of the 4 would not latch then i call the William's Ford Garage and they said they can not do anything to help me with this on going problem then i call the dealership to once again to speak with Tony and he off until next tuesday but iam sure not going to get anwhere with him tho i think he tries because that were i bought it but then he only can do what Ford Motor Co tells him to do.i run with a local fire co and last yr was twice i drove home hanging on the door and i let the garage and Tony know a still got nowhere. so to me it is a big safty problem that ford knows about and just getting away from fixing the problem. just last week i meet a guy that works at Matthew's pre - owend vehicles in Vestal Ny with the same problem and gets nowhere with Ford he told me startes the truck up leave a gap in door and turn the heat on high and 4 to 5 minutes later they work.so i guess your my last resort
The contact owns a 2018 Ford F-150. The contact stated while driving at various speeds the vehicle would slip out of gear and shift up and down gears without warning. The contact stated no warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
I'm not sure what category to place this in. The under cover for the oil pan transmission is dragging. I did not hit anything or tear it lose in anyway. It seemed to get wet and just started dropping. This is made of a ''felt'' type material instead of plastic or metal. It is is a huge safety hazard. The piece dragging could cause heat and a friction fire. Or it could fall off and cause a traffic accident or damage to vehicles on the road behind. I looked on line and found this is very common in these trucks and seems to be occurring more than not. not. There is an entire forum dedicated to this. I have temporarily zip tied the cover up but it is still dropping bad. I do not think an owner should be out over $200 to fix this when it is a obviously a manufacturer defect.
Transmission slipped while passing an 18-wheeler causing me to lose speed from 70 miles an hour down to about 40 miles an hour with vehicles behind me and nowhere to go. Transmission continued to slip for the remainder of my trip- New Mexico to California. I could not keep with the flow of traffic due to the issue. On various occasions I was forced to pull off the side of the road until traffic cleared in order for me to continue.
I was pulling my F150 out into a busy intersection from a hardware store exit when my vehicle completely stopped moving on October 19, 2021. I couldnt pull forward/backward and was almost hit broadside by another vehicle. My engine light came on and an error indicating that the BLISS with Crosstown Traffic had a concern. My transmission indicators were also not working. I shut the vehicle off and restarted and could only back up the vehicle into the parking lot. I was able to disconnect the battery for 10 minutes to reset the module and then restart the vehicle which then appeared to operate normal. I proceded out of the lot and the vehicle failed again. The vehicle was subsequently towed to Dean Arbour Ford in West Branch Michigan where it sits today October 26, 2021 still in the cue to be serviced. I feel that this is a very dangerous concern since it disabled the transmission in the middle of a busy intersection which could have caused a traumatic accident. Had this occurred at higway speed it may have been even more dangerous. Failure of the BLISS module should never disable the transmission.
my tailgate opened on its own while i was pulling a trailer and the tailgate got all scratched up. This isn't the first time its opened on its own.ford had put an update on the truck after the first time that was supposed to resolve the issue. I took it back to the dealer and they looked it over and said they can't find any problems now. i don't feel they were being honest in there assessment or did they look very hard to fix this issue. if the tailgate opens again on its own it could be very dangerous for any traffic behind as unsecured cargo could fall out at highway speeds.
A D V E R T I S E M E N T S
- Fairfax, VA, USA