This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford F-150. The contact stated while his wife was driving approximately 45 MPH, the instrument cluster and the navigation screen went black. The contact took the vehicle to the local dealer, where it was diagnosed with needing to reprogram the electronic system. The vehicle was repaired but experienced the failure for a second time. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
The contact owns a 2021 Ford F-150. The contact stated that while driving at 40 MPH at night, the instrument panel light turned off intermittently. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown software needed to be updated; however, the dealer informed the contact that the manufacturer advised that the remedy for repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 2,700.
The contact owns a 2021 Ford F-150. The contact stated while driving approximately 45 mph, the digital instrument cluster would inadvertently turn off and on, causing the speedometer and warning lights to become inoperable. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 233.
- Northport, AL, USA
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- Genoa, OH, USA