This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Noticed that my floor is getting soaked for no reason. After looking online and reading about others that are experiencing the same issues I found out that is was the cabin pressure vent that was leaking. The cabin pressure vent is found between the truck bed and cab. They are plastic and since the plastic clips lose tightness over the years I did not notice a slow leak in the back. Now when pulling up all of the carpet I notice I have black mold all under the carpet where my 3 year old rides. This is a huge health concern since black mold is unhealthy and not noticeable if this is a slow leak. This seems to be an issue or many people with these trucks. This is a reoccurring issue since many people had this issue starting back in 2007. I am out of the warranty time and now I had to replace my entire carpet all while my truck has been unusable for the last few weeks.
I have taken my truck into the dealer to report my tailgate opening by itself but they said there is no recall. Recently it opened while pulling a trailer and it has caused damage. The dealer is still telling me that they do not have any options to fix it and are not willing to pay for the fix, even though they did one fix once before. This is a well documented issue reported by many people on the internet. I believe there was a recall for this on this model truck but my VIN was excluded for some reason and it should not have been. This occurs typically when you come to a stop. In my case we were pulling out of a driveway, turning right and because the tailgate dropped without our knowledge then it crushed the tailgate into the trailer. I reported this to the dealer on 6/19/2020 where they did no repairs. I reported it again on Jan 6th 2021 where they did modify the wiring harness and added jumper pi, per 19S48B. However this repair did not work and the tailgate continues to randomly open.
When cold, the doors do not latch and will swing open when driving. It can be pretty alarming when kids are riding in the back. There was a recall, but Ford's fix does not work. I have been trying to resolve the issue for over 2 years now. Safety SHOULD be a priority for any organization as large as Ford.
Cargo bed tailgate has opened while driving/operating the vehicle on three different occasions even AFTER the tailgate recall repair (FORD 19S48) has been applied.
Trucks automatic tailgate opens by itself. I had the recall repair performed, however, the issue continues. The tailgate opens by itself even after the recall repair. Issue #2- Passenger seat headrest bracket is broken and rattling loudly. Numerous complaints on the internet.
- Livermore, CA, USA
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The contact owns a 2017 Ford F250. The contact stated that while driving in rainy conditions, water entered the vehicle. The contact believed that the water entered the windshield area and caused the electrical wires and cables located under the dashboard and the instrument panel to become wet. The water also drained onto the brake pedal, the accelerator pedal, and the carpet. The windshield became foggy due to the failure and the defogger was activated to clear the windshield. The vehicle was taken to midway Ford (8155 w flagler street, miami, fl 33144, (786) 801-2969) several times for the failure. The dealer placed a protective seal inside and outside the vehicle windshield area and the dashboard area several times however, the repair failed to correct the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 41,000.
We were driving down the highway going 60mph. All of a sudden there was a loud bang and the rear sliding window exploded inside of the cab. We had our dogs with us lying in the back the glass flew into the back and even down our clothes. Nothing hit the truck. We immediately pulled over and got as much glass out of the car. It landed everywhere. It was very scary. The photo below is of the passenger side front seat. The glass blew down my shirt.
Body cab seam seal leak. New vehicles - the seals are cracking and allowing water to seep into the vehicles causing water and mold damage inside. Water enters cab into doors and underneath floor covering causing damage and potential health problems. This was found on my vehicle while performing recalls and a windshield replacement at the dealer. Dealer and Ford trying to make me pay for mfg defect.
The contact owns a 2017 Ford F-250. The contact stated while hauling a goose neck trailer and attempting to make a right turn, the tail gate opened independently and caught with hydraulic system on the trailer and the pump detached. The contact stated an unknown warning light was illuminated. The vehicle was taken to local dealer (romeo Ford of kingston, llc located at 128 NY-28, kingston, NY 12401), where it was diagnosed that the wiring harness on the tail gate needed to be replaced. The vehicle and trailer was repaired. The contact associated the failure with NHTSA campaign number: 19V864000 (latches/locks/linkages). The manufacturer had been informed of failure. The failure mileage was unknown.
Was traveling down the interstate and the truck started to shake violently and it took the steering wheel right out of my hands and I grabbed the wheel and slowed the vehicle down and tried to get to the right emergency lane, the shaking continued till I slowed to about 20mph and it stopped shaking, exiting of the road and checked my tires they had no issues, have had this truck 8 months and this has happened 6 times to me and my wife, my kids cannot drive this death trap please help before people get killed or kill someone
On 1/21/2020 I was driving highway speeds on SH225, went under BW8, and the truck began shaking uncontrollably. It felt as if the entire truck was going to shake apart. I was almost in a wreck because the truck would not stop shaking and the steering was impacted. The dash, mirrors, seats, and literally everything on and in the truck was violently vibrating and shaking. Had to reduce speed to about 30mph and the shake finally subsided, after multiple cars could tell something was wrong as well - and they were seeing this happen from outside the truck! this has happened previously, to a lesser extent in December which caught me off guard and the issue subsided quicker than this time. Not sure what the issue is but it is extremely dangerous and could have seriously injured me or other drivers due to a loss of control of the vehicle. I have dropped my truck off at mac haik Ford in pasadena, tx. It is still under warranty - about 25K miles on the truck.
On two occasions this winter I have had door latches on this 2017 Ford F-250 crew cab Super Duty freeze preventing the door from latching closed after it was opened. The mileage on the vehicle was approximately 19,700 miles. The first occurrence happened in December 2019. The morning temperature was in the mid 20's (degree Fahrenheit) and the truck was parked outside overnight. After opening both front doors of the truck to load personal items and myself, I was unable to secure either front door due to the frozen latches. I tried several times to shut and slam the doors and conducted a cursory visual inspection of both latches. The 'defect' was clearly internal and there was nothing I would be able to do at that time. After several minutes of manipulating both doors, eventually, one door latched closed. Repeated attempts with the other door were unsuccessful. I then drove approximately 2 miles to my destination, on public roads, holding the unlatched door closed with my hand. I fully accept the danger I placed myself in that day and believe many others will make the same choice when faced with a similar situation. Moreover, I believe others will travel much longer distances with frozen, unlatched doors. This frozen latch problem will only befall more similar vehicles as they age. I was aware of the potential of this problem from online forums. I received Ford's letter alerting owners of a 'potential fix' for only vehicles which have experienced the problem. I have also seen numerous online postings that Ford's fix for the latches is sometimes unsuccessful. I have not had this procedure performed as I do not believe it 'fixes' the issue of frozen latches and a full redesign of the latch is required. People driving these vehicles with unlatched doors is clearly unsafe. The danger is even greater if people do not realize the door is unlatched.
Have an on going problem, right rear door when below freezing will not latch. Has been to the dealership 3 times in the last 3 weeks for updates, repairs, etc. This is a safety issue as I have two young ins that ride back there. Ford need to come up with actual solution and not just pour ethonal/windsheild washer on components for a bandaid fix. I do have documentation for the visits to dealer.
The rear doors open on there own and will then not close. "fixed" once under warranty. Now a year later they again openning on there own and then are un able to be re-secured. This has happened on the road, highway, and in the driveway. Very concerned for my children who ride back there.
Doors do no stay closed. Had updates done on 11/25/19 second time on 11/27/19 door on right rear would not remain closed also drivers door did the same but was able to close after it warmed up. My 12 year old son and 15 year old daughter in the back. Is Ford going to be held accountable for a permanent repair that works. In their customer satisfaction letter says it's a one time fix. First off it needs to be a fix.
Three cracks developed in the aluminum cab around three different doors all in similar areas (sharp 90 degree bends). Truck has 13.5K miles on it and is only two years old. All cracks appeared after it experienced 'death wobble'. guessing the violent shaking it experienced is the root cause for these cracks. Of course Ford doesn't want to buy it back and will repair these cracks. No way to tell what other damage occurred behind any panels or welds. Death wobble in these trucks needs to be engineered out. Not only did it almost push us into a wall on the highway when it occurred but it induced cracks into the cab. Now I'm stuck with a $63K truck that my family is scared to ride in and I'm concerned structurally was compromised.
In 2017 I purchased a new F-250 Super Duty pick-up from lithia Ford, boise, Idaho. Unfortunately I have experienced the unexpected opening of my tail gate numerous times while turning street corners, in motion, on boise, Idaho, city streets, while pulling my rv, and at random times. It has resulted in damaging my rv propane tanks, and resulted in two permanent dents at the top of my tail gate. The last incident occurred November 15, 2019 when turning a street corner, my tail gate fell open, and my new (never shot.17 cal rifle (in a hard black plastic case)) rifle fell out, and was never recovered. I filed a police report with the garden city police department #2019-02600. I even had one incident where the tail gate fell open, while stationary in my drive way. I initially thought that I had caused the incidents, inadvertently while carrying my remote key in my pocket, but since reading the "www.tfltruck.com report/2018/10/2017-Ford-super-duty-powered-tailgate-may-open-by-itself-owners-report/", I believe that it may be a wiring harness problem, which Ford has identified as a possible problem.
On more than 20 separate occasions the tailgate has randomly opened on its own while truck was in motion on highway. In one instance this allowed the load I was carrying at 55 mph to fall out the back of the truck and onto the highway nearly causing an accident.
A D V E R T I S E M E N T S
- Simpsonville , SC, USA