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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
39,108 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Ford Fiesta drivetrain problems

drivetrain problem

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2015 Ford Fiesta Owner Comments (Page 1 of 4)

problem #71

May 282023

Fiesta

  • miles

A D V E R T I S E M E N T S

The Vehicle made a loud noise and jolted, the check engine light came on and the screen said "Transmission fault service immediately." I had the car checked by a local mechanic who advised me to contact Ford customer service since this has been a big issue with the Ford Fiestas. Customer service advised me to take the car to a dealership for testing, there they recommended that I have the entire transmission replaced but said it wouldn't fall under the warranty since it's the clutch that needs replaced. There are numerous customer satisfaction programs for the Ford Fiesta clutch and transmission (Campaign #s 16M02, 19N07, 19N08, & 14M02) but none of them include the VIN number on my vehicle.

- Carnegie, PA, USA

problem #70

Feb 232023

Fiesta

  • miles
TCM has now faulted twice on my Ford Fiesta. My Fiesta was built 7/9/2015. My TCM was replaced under standard power train warranty in 10/2019 at 47,000 miles. 02/2023 my TCM has faulted again at 68,500 miles and needs to be replaced. Ford extended its warranty on TCMs for their Fiesta models to 10 years 150,000 miles for fiestas built between 11/3/2009 and 6/30/2015. My car is out of the extended warranty build date parameters by 9 days, however now already needing 2 TCM replacements it is apparent my car does have defects and should be covered.

- Davenport , FL, USA

problem #69

Aug 012022

Fiesta

  • miles
The contact owns a 2015 Ford Fiesta. The contact stated while driving at various speeds, the transmission slipped from drive(D) to neutral(N) and the vehicle shuddered significantly. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been reoccurring while driving and would persist at times while turning off and restarting the vehicle. The vehicle was taken to the dealer who informed the contact that the gear shifter failed, and the failure was related to an unknown Ford Campaign Number that had expired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Baltimore, MD, USA

problem #68

Nov 162022

Fiesta

  • miles

A D V E R T I S E M E N T S

Vehicle will not go in reverse and will not accelerate

- Brooklyn , NY, USA

problem #67

Jul 012022

Fiesta

  • miles
Car won't go in reverse.vehicle will only go 30 mph at times and cause safety issues

- Apache Junction, AZ, USA

problem #66

Jul 032022

Fiesta

  • 90,000 miles
The contact's son owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate and jolt upon depression of the accelerator pedal with the check engine warning light illuminated. The contact attempted to reach two local dealers but was unable to speak to a representative. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

- Las Vegas, NV, USA

problem #65

Sep 122018

Fiesta

  • miles

A D V E R T I S E M E N T S

Received extended warranty notice in September, 2019. Vehicle is still under 100,000 miles and was purchased in 2018. DPS6 module failed and caused break to lock up and all accessories in vehicle to stop performing. Had to get work done and ford required me to pay for replacement and labor of defective part. Clutch seems to not shift properly and causes a shuddering in the transmission. I have difficulty accelerating after coming to a complete stop (such as at a light). Reported these issues to dealership I had purchased vehicle from in 2018, shortly after purchase. Everyone continued to tell me there was no defect with the transmission or the clutch. I went to a few different ford dealers to inquire about the extended warranty notice on the powershift transmission: -€œFord Motor Company's commitment is not only to manufacture high-quality, reliable products, but to also achieve full customer satisfaction. To demonstrate this commitment, we offer you the Customer Satisfaction Program at no cost for your vehicle with the VIN above. For your peace of mind, Ford Motor Company will extend the coverage of the clutch warranty. This program increases clutch warranty coverage to a total 7 years or 100,000 miles from the warranty start date, whichever be fulfilled first. NOTE: Your vehicle may have a vibration or intermittent jerk in the transmission clutch when accelerating smoothly after being stopped, during shift events.-€ (Ford Motor Company). According to a number of Ford employees, none of these defects are covered by Ford Motor Vehicle Company. Also, there were no DPS6 Modules available; the part was out of stock for 6 months. Service tech recommended I order part online; even provided name on shipment information; confirming he authorized and accepted the use of non-ford part. Didn-€™t know I was even allowed to use the aftermarket part. Requested OEM. Ended up paying for the shipping, total price of the part, and labor costs.

- Jacksonville , FL, USA

problem #64

Dec 012020

Fiesta

  • 75,688 miles
The contact owns a 2015 Ford Fiesta. The contact received notification of Manufacturer Communication Number: AE8Z-7Z369-F (Transmission Clutch). The contact took the vehicle to the local dealer and had the recall repair completed. The contact stated that the vehicle was taken to Cincinnati, OH to her granddaughter. The contact stated while her granddaughter was driving 30 MPH, the vehicle began to decelerate while depressing the accelerator pedal; however, the vehicle failed to respond. The driver stated no warning light was illuminated. The driver was able to cruise to a stop on the side of the road. The vehicle was not drivable. The vehicle was towed back to the residence. The vehicle was taken back to the local dealer and the mechanic performed the manufacturer recall remedy repair for a second time. The dealer completed the repair but the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,688.

- Minot, ND, USA

problem #63

May 242022

Fiesta

  • miles
When accelerating, there is a shuddering sensation as you can feel the clutches slipping. The shifting is also sluggish at times. When in "sport mode" an error state can occur where the transmission fails to shift gears altogether and a warning comes up on the dashboard to service the transmission immediately. While that error is up, the shuddering becomes much worse and the engine will try to lurch forward at random times when it chooses the wrong gear. This lurching will fight the brakes too, decreasing stopping distance if the driver isn't extra diligent. This error state is cleared by stopping and starting the car again. There are no other visible dashboard warnings associated with this issue in daily driving. I took it to a local service center to be diagnosed and they determined it was either a worn clutch or a faulty TCM in need of a replacement. I took it to the Ford dealership in the area, and they narrowed it down to the clutch and not the TCM. Ford issued an extended warranty for this issue on other 2015 Ford Fiestas, but mine fell just outside the required build date despite having identical symptoms as what the warranty was for on the other cars. The car is only 7 years old with 92k miles on it, so if it was part of the aforementioned extended warranty (7 years or 100k miles) it would qualify, but not for much longer. This seems to be a known issue that Ford never fixed despite the car being outside the extended warranty cutoff.

- Christiansburg, VA, USA

problem #62

May 012016

Fiesta

  • miles
Transmission does not shift correctly. Ford refuses to address the issues. This model was proven to have a faulty design. When will there be a recall" Before someone gets killed"

- La Salle, IL, USA

problem #61

Jan 012022

Fiesta

  • 37,600 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Ford Fiesta. The contact stated that while driving approximately 50 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to the local dealer who diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 37,600.

- Brownsburg, IN, USA

problem #60

Jun 042021

Fiesta

  • miles
Transmission is stuck in gear and car will no longer operate. Check engine light is on as well as all other warning lights. This is the 3rd repair for the transmission.

- Hampton, VA, USA

problem #59

May 252021

Fiesta 6-cyl Diesel

  • 34,000 miles
The contact owns a 2015 Ford Fiesta. The contact stated while depressing the brakes at various speeds, the vehicle lunged forward before coming to a complete stop. The vehicle was diagnosed and nor repaired. There was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. Consumer stated vehicle is still experiencing the same problems at random times. The car has 4 engine cylinders.

- Bay Minette, AL, USA

problem #58

May 062021

Fiesta

  • miles
WHILE DRIVING DOWN THE ROAD GOING TO THE HOSPITAL IT STARTED CUTTING OUT AND WOULD NOT SHIFT GEARS AND WOULD NOT GO. sO WE CALLED THE ROADSIDE SERVICE & HAD TO HAVED IT TOWED TO THE SHOP. NOW 3 WEEKS LATER IT IS COVERED BY A RECALL AND EXTENDED COVERAGE BUT IT MAY TAKE UP TO A YEAR TO GET THE PARTS, AND WE NEED A CAR. This is supposed to be due to a problem with these particular model of Ford. Well then they should at least provide us with a car until this one is fixed.

- Gallatin, MO, USA

problem #57

May 122021

Fiesta

  • 130,000 miles
This car was going down the street and would not shift and stopped going and we had too get it towed to the Ford house for repairs,

- Gallatin, MO, USA

problem #56

Apr 112021

Fiesta

  • 86,000 miles
On April 11, 2021, the 2015 Ford Fiesta I was driving unintentionally accelerated into a commercial building at a shopping mall. The car had two incidents of accelerating while applying the brake prior to the final incident where the car ran into a wall and was totaled. The car had never exhibited any braking or acceleration issues before this day. The first incident, I was slowing down to go over a speed bump. As I was applying the brake, the car jerked forward then stopped. It drove as normal through traffic for the next 8 miles. I was close to my destination, as I was applying the brake at a stop light, the car sped up and stopped when I pulled the emergency brake. Again, the car drove fine for the next mile. I was very aware while I was pulling into a parking space. Neither the brake or accelerator was applied as I was coasting into a space. As I applied the brake, the car sped up, jumped the curb and accelerated into the side of a building. According to a witness and supported by pattern of skid marks, at one point the car was airborne. With the distance of about 15 feet between the curb and wall, there was little time to react. In my attempt to pull the emergency brake, I injured my thumb. My passenger sustained various bruises from the seat belt and the front dashboard. Neither the driver nor passenger airbags deployed. According to the black box report, the car accelerated from 0-100% in the final 5 seconds and the brake was applied at 10%-55%, yet the car continued to accelerate. I did not remove my foot from the brake until after the car impact, which is supported by skid marks shown in photos. In August 2019, Ford motor was aware of a transmission clutch shutter issue, but still proceeded with selling the car to an auction. One month later, I purchased from a dealership.

- Phoenix, AZ, USA

problem #55

Apr 072020

Fiesta

  • 61,000 miles
Car dash lights up with all alerts and then totally loses power. You are unable to put car into any gear, your literally stuck wherever this occurs. I've been to 3 mechanics including Ford autonation and an electrical diagnostic garage resulting in the same results " nothing" ! it also says immobilizer enabled service now"?"

- Lomita, CA, USA

problem #54

Apr 112021

Fiesta

  • 79,000 miles
The contact owns a 2015 Ford Fiesta. The contact stated while driving and approaching a stop sign, the vehicle stalled. The contact slowly depressed the accelerator pedal and the RPM revved up however, the vehicle failed to respond. The contact waited for several minutes, depressed the accelerator pedal and the vehicle responded slowly. The failure persisted each time the contact was approaching either a red traffic light or a stop sign until the contact was able to get the vehicle back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.

- Loganville, GA, USA

problem #53

Nov 172020

Fiesta

  • 104,444 miles
After filling up my tank, I left the gas station and immediately approached a red light. When I came to a stop, my engine RPM dipped and my vehicle stalled out. I have noticed RPM dipping that occurs when I stop at a red light, usually after I add fuel. Other than this stall event reported, I have not experienced another, but the RPM dips do occur often, again, after adding gas or filling my tank. The dipping persists usually for at least 30 minutes after adding fuel. Luckily I was able to restart my car right away with no trouble. RPM dipping was observed at each stop on my way home. Intensity of the dip varied.

- Chino, CA, USA

problem #52

Jun 132020

Fiesta

  • 64,000 miles
Car only has 64000 miles and the dual clutch transmission was recalled! I took it to the fird dealership and they told me I would have to pay $2200 to have it fixed and thats what they said I would have to pay before the part on the recall could be replaced please I need some answers please!

- St Joseph, MO, USA

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