This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car has been under recall now for the transmission or chip in the transmission. The car keeps jerking, stalls randomly and sometimes won't work. It's been confirmed by the Palatka FL Ford dealership. I originally took it to the Ford in Ocala FL, but they keep refusing to fix it. Now the Palatka one is saying they can't because they don't have a chip. They're refusing to buy it back or work with me on it. I am the original owner, bought it strait off the lot and it was made in 2015. It's only 8 years old, but I've stalled now multiple times on the highway, in traffic on the way to work, and at gas stations. I want this fixed ASAP, according to the laws they have to work with me on this. I just don't know how to get them to work with me.
Goes with Incidents: 11501018, 11501025, 11500972 & 11500985 I am 100% Disabled, but work occasionally via SSA Ticket to Work program, for Amazon, using Ford Fiesta to deliver packages. 9.11.22 at 4:30AM delivering package to [XXX], on North side of road. As I backed out of driveway, now facing East, and busy road, Hiller Rd. I had only just gotten in, NO seatbelt on backing up. Switched from Reverse to Drive, foot still on brake, car took off, as if I'd stomped on accelerator, but my foot was on brake still. Hitting brakes, I flew almost to Hiller Rd., brakes not working, car speeding, steering worked. Tried to slow down, was on South side of road, on people's lawns. Going so fast, I went into ditch, then came up out of ditch! Narrowly avoided mailboxes. Last house before Hiller Rd. on my right, tried to slow down in large lot next door, didn't work. They have huge boulders along edge of grass, I not only slammed into a boulder, but they had chopped down trees too, laid them down along edge of grass with boulders. Car went UP, against gravity, ONTO one of these trees, before hitting the boulder. If you can imagine, from hood to bumper, and further out each end, I was UP, on top of a tree, the bumpers dug into it, so the 4 tires were loose on each side, front hit boulder. Hadn't put on seatbelt yet, my head slammed into steering wheel, airbags didn't deploy again, $400 cell phone screen split, cracked. I hit my head so hard, it knocked me out, I'm not sure how long, seconds to minutes. Came to, was on tree, tried to somehow dig car out, with flashlight and crowbar. Ended up calling Amazon emergency, it was Sunday, too early, not there. Called Geico, then 3 other tow co.'s, after 2 hours Lakeside Towing came by, had to use winch and flatbed, had to chop up tree was on, pull back from boulder. Was stuck there for hours. Phone screen shattered, had to be replaced, pay $125 for a tow, hit head, bumpers, scratched, all b/c this Ford Fiesta. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
This goes with Incident 11500972 2015 Ford Fiesta SE purchased 2.8.18 Crest Ford in Center Line, MI Right away, began having issues. Taken in to Dealership 9.18.18. In 2019, I contacted them 3-4 times, asking when I could bring in for Recall on ignition, which was Warranty. On 3.9.20, took to Costco, engine had no power, wouldn't go above certain speeds, felt like it would stall. Said needed new battery, which I purchased. Seemed OK when picked up, lights on dash off. Immediately came back on with same problems. Next day, on 3.10.20 again contacted the Dealership, my complaint via email: "Repair Services: Put in a new battery, immediately brought up submarine, wrench, Check Transmission now on screen. Was told it's under Recall or an Extended Powertrain warranty. Also has 2 other official recalls on it would like fixed while it's there." In addition, I told them it would not go above certain speeds, so shifting is broken, feels like it will stall out. Invoice from Crest Ford: "Customer states the wrench light is on, he feels like the vehicle will not shift past 3rd gear as well, a new battery was put in and after that the vehicle started to have more issues" and "Corrected by Tech: [XXX] Warranty Installed AE8Z 7Z369 F：MODULE - TRANSMISSION CONT Qty: 1 Warranty Installed WPR：WARRANTY PART RETURN Qty: 1 Warranty trans warning message on, wrench light on, ids ck found fault po606, replaced and reprogrammed tcm per 14m02, relearned adaptive memories 3 and road tested ok at this time" These are all items Ford Fiesta RECALL, replaced, repaired. NOW BROKEN AGAIN. They Installed AE8Z 7Z369 F: MODULE - TRANSMISSION CONT, Installed WPR: WARRANTY PART RETURN The issues are SAME as now: "trans warning message on, wrench light on" These issues were already repaired, and again, after a new battery was installed, needs expensive parts, dx, I don't have car to drive as it won't go above certain speed! Local Ford pretending/lying saying there's NO RECALL INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATIO
1 year ago I spent over $1,000 fixing everything on this car, no one offered any info. about Recalls. At 21,000-23,000 miles only. I noticed some odd shuddering at low speeds. Like shaking, but only going slower. Then it did other things, seemed like maybe it was when parking or backing up. Car would switch to Neutral. On its own. Another: the car kept STARTING. I have a Remote Starter, I removed RS, still doing it. I'll find car running by itself. WITH NO KEY IN THE IGNITION. I have 2 year old battery from Costco, under warranty. Last week, coming home, car LOST all power, nearby, able to glide into garage. Spent days checking, terminals, fuses, everything. Battery SHOULD be 12.5 amps, it was 3.5 amps. So could NOT be jump-started. Had towed to Costco, then Midas. $1,100 later got ride to pick up, start car, dashboard now has orange wrench, said: "Transmission Malfunction! Service Now!" Sunday, Midas closed, no choice but drive home, 10 miles. Dad drove me, stopped to eat, when came out after 2 hours, THE CAR WAS RUNNING! In the parking lot, ALL BY ITSELF! THE KEY WASN'T IN THE IGNITION! Key was in my purse way inside restaurant. It was SCARY. Then Shifting was messed up, on small hill, kick back, forth, not enough power. Don't drive stick shifts/manuals, but each gear was struggling. Also shaking, thought would stall. When home, car WOULDN'T TURN OFF! Removed key, CAR KEPT RUNNING - NO KEY! Online, see Recalls, transmission lawsuits, everything. Own TWO FORD FIESTA SE's, NEVER sent anything about. In press, Ford lies, say owners told. Called 5 local Ford dealerships, ALL playing game of "What recall"" "What transmission issues?" I have to pay $300+ have error codes run, IF recall, maybe they'll pay, "Probably Extended Warranty." What Extended Warranty" 2015 Ford Fiesta SE w/ 50,000 miles. I'll say this: I'm 100% DISABLE I use car for SSA Ticket to Work program, delivering Amazon. I'm losing $150 every day. I can't go to store, get my mail, dr. appts., I'm trapped.
The contact owns a 2015 Ford Fiesta. The contact stated while driving 65 MPH, the check engine warning light illuminated as the vehicle hesitated upon depression of the accelerator pedal. The contact was able to coast the vehicle home and had her husband inspect the vehicle. Her husband discovered that a low engine compression and that the engine would need to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 82,000
- Belmont, CA, USA
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The contact's son owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would hesitate and jolt upon depression of the accelerator pedal with the check engine warning light illuminated. The contact attempted to reach two local dealers but was unable to speak to a representative. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
The contact's father-in-law owns a 2015 Ford Fiesta. The contact stated while the owner was driving approximately 45 MPH, the engine misfired. The contact stated that the check engine warning light was illuminated. The contact also stated that the vehicle was leaking coolant. The owner took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.
Car displayed low coolant on display. Added coolant and coolant light went away. A few days later, the check engine light came on and the car could not drive faster than 20 mph. Took to the Ford dealership and was informed that the cooling system had overheated and caused the oil to end up in the cylinder. The cooling system overheated 1.5 years ago and had the thermostat replaced under warranty. Now vehicle has 71,000 miles and out of warranty. Ford dealer says that the whole engine needs to be replaced. It has 1.0L ecoboost engine which apparently has many issues.
The contact owns a 2015 Ford Fiesta. The contact stated while driving 45 mph, the vehicle started to stall. The contact stated no warning light was illuminated. The contact stated she continued driving the vehicle. The contact also stated the RPM would elevate rapidly. The contact took the vehicle to an unknown local dealer, where it was diagnosed with needing an unknown hose to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,000.
Car dash lights up with all alerts and then totally loses power. You are unable to put car into any gear, your literally stuck wherever this occurs. I've been to 3 mechanics including Ford autonation and an electrical diagnostic garage resulting in the same results " nothing" ! it also says immobilizer enabled service now"?"
The contact owns a 2015 Ford Fiesta. The contact stated while driving and approaching a stop sign, the vehicle stalled. The contact slowly depressed the accelerator pedal and the RPM revved up however, the vehicle failed to respond. The contact waited for several minutes, depressed the accelerator pedal and the vehicle responded slowly. The failure persisted each time the contact was approaching either a red traffic light or a stop sign until the contact was able to get the vehicle back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.
The contact owns a 2015 Ford Fiesta. The contact stated while driving 25 mph, the engine over heated as the vehicle stalled. The contact stated no warning light was illuminated. The vehicle failed to restart and the vehicle was towed to ewald's venus Ford (2727 E layton ave, cudahy, wi 53110) to be diagnosed. The contact was informed that the engine needed to be replaced. The contact related the issue to a head gasket failure. The contact stated that the head gasket had been replaced once prior to owning the vehicle however, the failure occurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 76,000.
After filling up my tank, I left the gas station and immediately approached a red light. When I came to a stop, my engine RPM dipped and my vehicle stalled out. I have noticed RPM dipping that occurs when I stop at a red light, usually after I add fuel. Other than this stall event reported, I have not experienced another, but the RPM dips do occur often, again, after adding gas or filling my tank. The dipping persists usually for at least 30 minutes after adding fuel. Luckily I was able to restart my car right away with no trouble. RPM dipping was observed at each stop on my way home. Intensity of the dip varied.
The resivour cap, siezed up first time I was trying to add coolant. It took along time get it off! litterly had to break cap into pieces. And with oem part cap. From the Ford dealership replaced it" in now it's, overheats and no visible coolant leak. And this has been going on for several months.. the motor makes a clacking sounds. The 1.0 turbocharge 3-cyl turbo is not working properly. Plus it's engine bay fuse box says engine fan is 60 amps in recently I noticed it has had a 40 gage amp. Thank that the under the hood engine fan. Wasn't perform at the recommended fuse.. it also at start up and sitting still at motor bog's down like it's about to cut off. Know the overheat proublem's. if I'm sitting still in neutral and I turn the ac on full-blast it stays at 4 bars which is normal for as long as I want and it doesn't over heat ? but, soon as I put it in 1st gear and try to drive it will overheat, not even going 10ft and I have to turn off the ac and put it on the heat. Full blast! within a few minutes it slowly goes down. But know that it's July if it's anything over 90 degrees outside I have to turn heat on full blast before making it 1-block or it overheats. In I have kept a close watch on the coolant level, and I have watched youtube videos and etc" trying to figure out what's wrong. In all my parts store location don't have any thing for my year make model nothing. I got this car from a dealership a year ago of the month July. In it gets regular oil changes, but I'm lost trying to figure out what is wrong, and what to do about it and others I know of have had same proublem with there's.. and I have to have heat on full hot on 1-2 level in 70 degree weather, and if I get onto the interstate and go to 55-70 mph I turn heat level to 4 full blast and it will still go up to 1 bar away from it telling me that engine is overheated. & at 2500 rpms it overheats! smh
The contact owns a 2015 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle would stall as the service engine warning light flashed. The manufacturer sent out a notification to have the vehicle serviced under a customer satisfaction warranty. The vehicle was taken to karl flammer Ford (41975 us hwy 19 N, tarpon springs, fl 34689) where he was then informed that they could not repair the vehicle until they received a certain part to repair the transmission. While at the dealer, the contact stated that the transmission control module was updated ; despite the update, the failure persisted. The contact was informed by the dealer that he would be notified of when the part became available. The manufacturer had been notified of the failure and confirmed the information provided by the dealer. The vehicle had not been repaired. The failure mileage was 161,000.
Occasionally while driving and stopped at stop signals the car shuts off. The car also occasionally shuts off when slowing down. The car always shuts off shortly after fueling, this may occur between 1-4 times after fueling. There has also been oil slowly accumulating around the engine block near the top of the block near the valve cover.
My car likes to decelerate when my foot is on the gas. Sometimes it will stop while I am driving it on the road I have repeatedly taken it in to the dealership where I purchased my vehicle. They keep saying nothing is wrong. I know for a fact that a car should never stop unless your foot is on the brake. Also my check engine light is always on and the dealership where I purchased my car has turned it off for me and it will just turn back on.
I was driving on interstate 95 at 70 miles per hour when my vehicle just turned off. I was driving during normal conditions, on 12/09/2019 in Florida. All of the dash lights remained on and the vehicle gave no indications that the engine was going to cut off. I had just had my battery tested a few days prior and it was in good working order. I was able to safely pull my vehicle to the side of the interstate this time and the vehicle started again when I tried. It stalled a second time before I was able to merge back into traffic. It restarted again and I was able to make it to my destination. I have looked at the recall lists for Ford and the 2014-2015 Ford Fiesta is on the list with the issue my vehicle experienced but my VIN is not included in that recall. Will there be a recall on my VIN? the current recall deals with the fuel pump stalling the vehicle. The recall number relating to the fuel pump plating is 14S30. NHTSA campaign number is 15V005000
A D V E R T I S E M E N T S
- Fort Mc Coy , FL, USA