This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. The contact stated that the rear driver's door latch ceased to function. The failure occurred without warning. Kunes Ford was contacted (1234 E geneva St, delavan, wi) and referred the contact to NHTSA. The manufacturer was not notified of the failure. The failure mileage was approximately 199,000.
The contact owns a 2001 Ford Focus. The contact stated that the rear passenger door latch failed to latch and remained opened. The door was forced closed by the use of ropes and a seat belt. The vehicle was taken to an independent mechanic where it was diagnosed that the rear door latch needed to be replaced. The technician informed the contact of NHTSA campaign number: 05V030000 (latches/locks/linkages); however, the VIN was not included in the recall. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 108,900.
The contact owns a 2001 Ford Focus. She stated that her door handle came off since the latch was not locking or unlocking all four of the doors. Recall number 05V030000, latches locks linkages, doors latch is related to the failure. The dealer repaired the latches but are not required to repair the handle. The contact wants the dealer to also replace the handle. The Ford manufacturer stated that they would not replace the door handles. The failure mileage was 107,000.
The contact owns a 2001 Ford Focus. She received a recall notice for the rear door handles which were repaired at the manufacturer's expense (see NHTSA campaign id 05V030000). The front passenger door came open due to a defective door handle while the contact was driving. The manufacturer was contacted and advised her to take the vehicle to the dealer where they would further investigate the defect. Repairs to the passenger door were scheduled with the dealer at the owner's expense. She also stated that the engine failed and was replaced per the extended warranty. The VIN was not available. The failure mileage was 97,000 and the current mileage was 124,000.
2001 Ford Focus electronic door lock failure. Consumer states that the driver side electronic door lock failed, causing the door not to be opened with a key or keyless entry. The dealer stated driver door latch and right rear door lock actuator were frozen, which caused the central security module to short out.
- Worth, IL, USA
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The contact owns a 2001 Ford Focus. While driving at various speeds, the rear door latch malfunctioned. The rear latch light illuminated to indicate that the door was ajar. The contact also experienced difficulty closing the rear latch. Within the last sixty days, the malfunction occurred approximately twenty times. The vehicle was previously repaired in 2005 for NHTSA campaign id number 05V030000 (latches/locks/linkages:doors:latch). The purchase date was unknown. The current mileage was 54,143 and failure mileage was approximately 53,800.
Brought 2001 Ford Focus in for recall on rear door latch, campaign id: 05V030000. Dealer at enfeild, ct Ford would not honor recall for the rear latch door which had the same failure and failed open while at highway speeds. They claimed the recall only covered the rear passenger doors and not the rear hatch of a wagon.
Passenger and driverside doors on the 2001 Ford Focus ZX3 have quit opening from the outside of the vehicle. Doors have lost the ability to be opened and I was informed by the dealership that the locking mechanisms we "frozen". to this date I have not been able to get the doors fixed must leave window down to reach to the inside to open the doors in that fashion.
: the contact stated the doors were inoperable from both inside and outside. To get into or out of the vehicle the door must be left ajar. The dealership determined the door latches must be replaced.
Every single door on my 2001 Focus has given me problems. There is only one door on my car that is currently operating correctly, which probably won't last long. My two front doors do not open from the outside. My rear passenger door does not close. I have also had problems with the rear drivers side door not closing. On several occasions I have not been able to open the drivers door from the inside. Ford has made a terrible product and I imagine many people are out of a lot of money due to Ford's carelessness. I will never buy another Ford as long as I am driving and I will encourage others to do the same. I consider the Ford company to be careless business people. Their first concerns should be safety and quality. If my son were to ever get hurt because of their lack of concern, it would become an extreme issue. I would like Ford to either fix the problem with my car or buy it back because I simply do not want it.
The passenger side rear door of the consumer 2001 Focus opened while driving. This is the third door the consumer has experienced problems with. The first door was replaced under recall. The second door (driver's door) had a similar problem with the latch and handle. The consumer paid for that repair. The consumer called the manufacturer to request that they pay for a new latch for the rear door but the refused.
Contact states: The dealer first said it was their responsibility to fix the latch, and then reversed the decision. The dealer did offer to provide a rental car, but he refused.
Driver's side electrical door lock failed in the locked position and could not open the door. Consumer had to open manually. If one needed to exit the car in an emergency fashion he would have to crawl over something to get to another door. The other doors did work. The owner has already notified the dealer and the manufacturer. The latch had been replaced. They were prior problems with the lock. The door locked the wife inside, and she had to crawl over the seat to get out of the passenger door.
When opening the trunk the latch will not lock the trunk. The light on the dash stays on all of the time, and I consumer to go out and play with the trunk to get it to close.
Company name is prime health medical, Inc./ [xxx]. got recall letter on May 6, 2005 on part she has already fixed, and was denied reimbursement because she did not take it to a dealer, the part failed before she received recall letter. Called dealer, and was told they had on parts. Paid $148.58 for rear door latch that was in the recall. Was told recall part was not available until middle of May 2005, and needed to replace parts as soon as possible because of business and safety reasons. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The right side doors failed to open or close on its own. Driver tried to open the door while existing and was not able to do so. But was able to exit on the driver's side door. Driver took vehicle vehicle to the dealer, and mechanic determined that the door mechanism needed to be replaced.
The consumer is experiencing a problem with the rear door latch. It will not close or latch safely. The consumer took the vehicle to the dealer and was given an estimate of the repair. The vehicle is no longer under warranty. Provide further details.
Complaint received via E-mail. Rear passenger latch on my wife's car broke after opening the door, only 15 times. I am good with my cars, and some elbow grease corrected the problem. However the front and rear driver's side latch broke. The problem seemed to be that the spring that dropped the tumbler down onto the latch pin fixed to the cars body did not engage when the door was shut as it normally should.
I bought my Focus brand new in 2001. After about a year I noticed the two back doors were difficult to open and close. There was minimal use of the back doors until about one year ago. I began to use them frequently noticing the interior light remaining on while driving and the doors slightly open. On a couple occasions, a door would swing open while driving. I was able to open them when they were locked B/C they never were shut completely. I went to the dealership to have them look at them and they said if was $300 a door to have the latches replaced. I bungeed the doors shut and refuse to fork over the money to replace the latches. I have put so much money into this car since the warranty has been up and feel that Ford should recall this item so I can drive safely in their Focus.
A D V E R T I S E M E N T S
- Delvan, WI, USA