This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Focus. The rear windows collapsed in the vehicle. The mechanic stated that the plastic holder failed and caused the cables to intertwine, which then caused the window motor to malfunction. The passenger side rear passenger window was replaced at the cost of $300. The manufacturer advised the contact to take the vehicle to a Ford dealer for a diagnostic, but they could not guarantee that they would be able to assist. The powertrain was unknown. The current mileage was 25,000 and failure mileage was 23,000.
- South Daytona, FL, USA
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- South Daytona, FL, USA