Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
7,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar body / paint problems

body / paint problem

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2004 Ford Freestar Owner Comments

problem #2

Jun 152005

Freestar 6-cyl

  • Automatic transmission
  • 15,400 miles


We just purchased a 2004 Ford Freestar. I am 67 and went to get out of the back door and the driver accidentally pushed the button to close the crushed my leg, as there is no way to stop the door. There are no safety switches. Everyone in the car tried to help and the door would not go back. This would have killed a child or my 89 year old mother. There needs to be a recall. My husband has size 14 shoes and when he tried to get out the same door, his knee almost hit the door closing button...and he was watching out for the problem.

- Arroyo Grande, CA, USA

problem #1

Jun 202004

Freestar 4-cyl

  • 500 miles
The power sliding door, upon opening the door, and depressing the electrical button to close the door it will not stop. It continues to close until you are caught in the door.

- Glendale, AZ, USA

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