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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
7 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
61,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 27 of 40)

« Read the previous 20 complaints

problem #278

May 112013

Fusion

  • 45,000 miles

A D V E R T I S E M E N T S

While driving on the highway at approximately 65 mph, the car loss all power and the transmission began to vibrate excessively in a jerking motion with an illumination of the wrench symbol. The warning indicator remained illuminated until the engine was turned off. The failure occurred nine times at various speeds while trying to get home. The check engine light came on remained on once we arrived home. Car has been at Ford dealer for two weeks now waiting on a fuel body throttle which is apparently on back order nationwide. Why there is not a recall on this very dangerous mechanical issue is beyond me!

- Loveland, OH, USA

problem #277

May 242013

Fusion 4-cyl

  • 83,000 miles
While in heavy rush-hour traffic on interstate 64W near the 121 mile marker in Indiana, the vehicle lost power abruptly, started to run roughly and would not respond to throttle input. The wrench light appeared on the instrument cluster and rpms were unsteady, cycling erratically between 800-1,100 RPM. This stretch of interstate is a three-lane, long uphill grade and the incident occurred going up this grade. I turned on my emergency flashers, rolled my window down to signal by hand to other drivers my intent and barely made it across the lanes of traffic into the emergency lane without causing an accident. Many other drivers needed to swerve or brake hard to avoid me due to the rapid deceleration. The shuddering continued whether the vehicle gear selector was in park, neutral, or drive. I tried to continue driving on in the emergency lane to the next exit but on that uphill grade the vehicle was only capable of 2-3mph. I decided that I should stop just short of an emergency lane narrowing. After turning the vehicle on and off three times trying unsuccessfully to remedy the situation, I turned the vehicle off, opened the hood, and called for assistance. After about 10 minutes, I started the car again and the problem was no longer present. I drove the vehicle to the repair shop and I am currently awaiting their diagnosis. This was a serious situation and luckily there were no accidents and no one was injured.

- Lanesville, IN, USA

problem #276

May 282013

Fusion 6-cyl

  • 62,131 miles
My wife was driving on the main major highway two weeks ago around 45 miles per hour. The car lost all acceleration. She had to Dodge moving traffic to pull over with no power. After she shut the car off it started again without issues. Yesterday I was driving about 40 and also lost acceleration but still had power, it was weired the car was still on, but the yellow "wrench light" came on indicating it was a throttle control transmission problem! I pulled over put the car in park, turn off the ignition, and restart the car with out a problem. Its only 2010 Fusion so we shouldn't be having this issue... in these two incidents an experienced driver was behind the wheel my son has started driving and this is a receipt for disaster or worse! from what the Ford dealer mentioned it could be the throttle body problem and it's not covered under warranty. There needs to be a recall, especially with the number of compaints I have read before someone isn't so lucky in traffic. "Ford Motor Company", lets not wait for serious injury or death to address this issue! recall actions need to be taken asap "before" a serious incident !

- Spanaway, WA, USA

problem #275

May 152013

Fusion 6-cyl

  • 57,500 miles

A D V E R T I S E M E N T S

While traveling at highway speed, the car suddenly lost throttle control and thus power to the drive train. This required me to coast to a stop along the shoulder of the interstate. After getting the vehicle to the Ford dealer for service, I was informed that the problem is with the "throttle body". they also indicated that there are so many Ford Fusion currently with this same problem that throttle body parts are on backorder for up to 2 months. And unfortunately the vehicle is unsafe to operate in its current state. I think this should warrant a recall, since it can (and did) result in unsafe event for the driver.

- Apex, NC, USA

problem #274

May 282013

Fusion 4-cyl

  • 97,000 miles
My Ford Fusion displayed a wrench icon on the dash and lost power on the garden state parkway. There was no shoulder for me to pull over to, and I had to coast until there was a patch of dirt to pull into. Terrifying to say the least. Took it to our local Ford dealership (where it is now), and we were told there is a backorder of 6800 throttle bodies, meaning we would have to rent a vehicle until ours was repaired. Ford should be paying for this rental car. I have researched this problem, and it appears to be rampant. This should be a recall and repaired at Ford's cost.

- Toms River, NJ, USA

problem #273

May 212013

Fusion

  • 82,650 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 10 mph, the transmission began to vibrate excessively in a jerking motion with the illumination of the wrench warning icon. The warning icon remained illuminated until the engine was turned off. The failure recurred ten times while the contact traveled at various speeds. The vehicle was taken to an independent mechanic for diagnosis and they were unable to detect a problem. The manufacturer was not notified of the problem. The approximate failure mileage was 82,650.

- Lexington, NC, USA

problem #272

May 242013

Fusion 4-cyl

  • 39,728 miles

A D V E R T I S E M E N T S

I was driving on a major highway in town going about 45 miles per hour. The car started shaking violently and I could not accelerate. I had to Dodge moving traffic while my car shut down. I had to put the car in park, turn off the ignition, and restart the car. A yellow wrench light came on while the car was shaking. I was able to avoid getting into an accident, however I was fearful for my life. There needs to be a recall, especially with the number of complaints I have read. It is beyond me how this is not under warranty, considering my car is less than 5 years old and doesn't even have 40K miles on it. After a tow to the local Ford dealership, I was told (4 days later) that it was the throttle body and it's not covered under warranty.

- Charlottesville, VA, USA

problem #271

May 242013

Fusion 4-cyl

  • 59,000 miles
I was on the freeway when the 2010 Ford Fusion lost power, began to shudder and the wrench light illuminated on the instrument cluster. Luckily I was able to get to the side of the road before the vehicle died. I had the vehicle towed to a Ford dealer and they diagnosed the problem as a bad throttle body. After doing some very basic research on the internet I found that this is a huge problem and it isn't be covered under a recall or the powertrain warranty. I think that Ford should be, at least, helping consumers cover the cost of this replacement.

- Baltimore, MD, USA

problem #270

Sep 232012

Fusion 6-cyl

  • 31,000 miles
First incident was September 23, 2012. Was driving at about 45 mph and my 2010 Ford Fusion lost power and the wrench light came on. Car would not accelerate when peddle was pushed and was shaking as I pulled over. I was able to pull over and get the car restarted and drive home. A few days later the car would not start and Ford dealership replaced the battery and said that most likely caused the vehicle to lose power. I took their word for it. May 27 2013, 8 months later the car is losing power again. Happened once on the 27th and 4 times on the 28th as I attempted to go to work and as I drove it to the dealer to diagnose. Car is at dealers now waiting for their diagnosis.

- Saxonburg, PA, USA

problem #269

May 152013

Fusion

  • 50,200 miles
At highway speed the vehicle losses all power check engine and wrench light comes on. Dealer claims it is a on going issue with the throttle body assembly. It must be a wide spread problem since the parts are back ordered for weeks. I hope someone does not get killed before they admit it is a safety problem.

- Havre De Grace , MD, USA

problem #268

May 212013

Fusion

  • 58,000 miles

A D V E R T I S E M E N T S

Driving at approximately 50 miles/hr when the car started to hesitate, then no acceleration and the wrench light came on. Immediately turned on my flashers and pulled the car to the side of the road. After turning off the car and sitting there for about 5 minutes I was able to get the car safely off the road.

- Fortville, IN, USA

problem #267

May 252013

Fusion 4-cyl

  • 59,000 miles
While driving down, a busy intersection at 30mph.my 2010 Ford Fusion just stopped, rpms went down wrench came on and car started shaking bad, thank god no one was behind me could of been hit from behind this has happened about 5 times this month alone...Ford should recall these Fusion before they get hit with a law suit...am grateful was by myself...I usually have my grandchildren...Ford needs to look into this back up your name...

- Victoria, TX, USA

problem #266

May 252013

Fusion

  • 78,000 miles
This is the second time this has happened. We were driving on the freeway at about 65 mph with cruise control on but not set (icon was yellow and not green). We changed lanes and hit a rough place in the road, perhaps a slight pothole on the freeway. Suddenly the chime was heard and the message service advance trac, then service power steering now. The slide icon also appeared. We did not slow down and drove at least a half hour at highway speed. We stopped and parked the car at walmart. When the car was restarted, no power steering at all. My gentleman friend is a farmer. He drove the car home without the power steering, fought the steering for miles. We will take it in to the dealer to reset it. The first time this happened, I was driving around 75 mph with the cruise control activated but not set (yellow icon, not green). I maneuvered a broad turn on the freeway at speed, and the slide icon appeared. Then quickly the service power steering now message appeared. I continued driving for a mile, exited the freeway at my place of employment, and as I pulled into the parking slot, realized that the car was very difficult to steer. Later, when I restarted the car, no power steering. Had it towed, and the Ford dealer reset the computer. This was 4 months ago. I wonder if there is a connection between cruise control engagement and advancetrac. Can advancetrac be deactivated?? ## VIN failed ##

- Gillespie, IL, USA

problem #265

May 202013

Fusion 6-cyl

  • 86,000 miles
When I pulled out into traffic leaving work, the engine went idle and the wrench light came on. Lost all acceleration. From all the complaints of the same issue with the throttle body, really hope this gets resolved..

- Livingston, TN, USA

problem #264

Apr 092013

Fusion

  • 87,689 miles
I was driving my 2010 Ford Fusion home from work late at night and it started sputtering and slowing down. The car shut down in the middle of an around about, thank god a policemen was behind me, because if not I would have been hit from behind. I went the next day to have the code pulled for the check engine light and found out the throttle body is sticking or going bad. Upon my research on the internet I found out that is a common problem for the 2010 Ford Fusion and Ford has refused to issue a recall on this part. I continue to drive the car because I didn't experience anymore problems until again I was on my way home from work, late at night and the car did it again this was 5/21/13, did I mention I am 6 months pregnant. I was almost rear ended because the car slowed now in the middle of a 2 lane road and then came to an complete stop. I turned my flashers and the car that was behind went around, I finally was able to pull over and wait about 10 minutes and the car started back up but it was still sputtering like it wanted to cut off, but I was able to make less than one mile to my home. This part going bad on these Ford Fusion is an serious issue and needs to be address by Ford, an recall needs to be issued. This is very dangerous and now that I am ready to replace the throttle body it is on backorder here in ga and the dealerships have no idea when they will receive any shipments. Please issue a recall for this part and make Ford responsible for the financial cost of these repairs.

- Dallas, GA, USA

problem #263

Apr 292013

Fusion 4-cyl

  • 90,000 miles
I was driving and suddenly the car had gone limp as if it was losing power. The wrench light comes on and I immediately pulled over to the side of the road while my car began jerking. I shut off the engine then restarted and the wrench light had gone off and the car drove fine. The next day it happened again. I decided to take it to the Ford dealership and on my way there the car stalled out on me twice more while on the highway enroute to the dealership. I was informed that the throttle body needs to be replaced. It will cost me somewhere around $400 and the parts (throttle body) are on back order by the manufacturer and the Ford dealership says that they do not know when they are to be expected in from the manufacturer. I called around to different autopart stores and other Ford repair shops and everyone is saying the same thing. No one knows when the part will be available by the manufacturer. This tells me that this is a huge problem for these parts to be on back order and no one is absorbing the costs for a rental car while Ford try work on the problem. Such a horrible time to own a Ford Fusion right now. I will never buy another Ford vehicle again. It's like they do not even car about their consumers. Soooo disappointing.

- Fairfield, OH, USA

problem #262

May 222013

Fusion 4-cyl

  • 58,300 miles
My wife driving a 2010 Ford Fusion with was driving down I 75 in detroit around 9:30 am to work, when all sudden the engine lost power. The maintenance light ( yellow wrench) started blinking rapidly. She could not accelerate even though is was pressing the accelerator pedal to ground. The engine started shuddering and shaking. My wife managed to steer the vehicle towards the exit on the highway. Drivers behind her started to brake as her vehicle started to slow down. She managed to take the next exit and pull in gas station where she shut the engine off. After about a 5 min she started the car. She did not find any problem. She went home and called me. At home I put a code reader on the car and found it had the error P2111. Investigating this further tells me it is due to fuel injection throttle body. I called the dealer huntington Ford in rochester hills, mi who wants me to bring the car for checkup with scanner ( costs about $96). Since the car has 58300 miles on it is no longer covered by factory warranty. I am concerned this is a serious safety defect and needs to be covered under warranty. I do see there a lot of people who have has this problem with 2010 Ford Fusion.

- Rochester Hills, MI, USA

problem #261

May 222013

Fusion

  • 46,000 miles
The first incident occurred a month ago. As I was accelerating from a stopped position at a stop light, the car's engine seemed to lose power and wrench (throttle control/transmission) light came on. I rolled to a stop at the corner of the intersection, and put the vehicle in park. In park, the engine began to shake so, I turned the vehicle off. After a minute I turned the vehicle back on, the car seemed to run fine afterwards with no check engine light. I called the service center at the Ford dealership to find out if I should have this checked out and was told no since the light was no longer on. Today(5/22/13), the car stalled again. This time I was going 50 mph and had to pull promptly to shoulder to avoid being hit by the unsuspecting driver behind me. I turned off the engine and restarted the car. I was able to go a few feet before the car stalled again. This time the check engine light came on, and I again pulled over and turned the car off again. This continued to happen several more times on my drive home. I am having the car towed to a Ford dealership tomorrow to find out the cause. This is very dangerous and there were several times that I had to quickly put my hazards on and get to the shoulder, luckily never causing an accident. ## VIN failed ##

- Chicago, IL, USA

problem #260

May 212013

Fusion 4-cyl

  • 51,000 miles
Driving to work, our 2010 Ford Fusion sputtered and stalled. After restarting, the car continued to sputter and we brought it into the nearest Ford dealership. We were informed that the throttle body had degraded and needed to be replaced. The vehicle has been serviced at Ford dealerships regularly and on-time. We replaced the battery last month. Our problem appears to reflect the NHTSA's ongoing investigation of Ford electronic throttle body failures. Ref: www.ncconsumer.org/news%20articles/NHTSA%20opens%20investigation%20into%202005-2012%20ford%20escape%20vehicles%20following%20petition%20from%20nccc.html.

- Springfield, VA, USA

problem #259

May 182013

Fusion

  • 28,456 miles
This situation first came to my attention about 2 months ago pulling out of my driveway. The car stalled and was unable to press the gas and then sputtered out and shook violently with the check wrench showing. I turned the car off and then started the car and drove off. I was very concerned when this happened and called the Ford dealership, they stated that it is most likely a throttle body or maybe it was just a bad batch of gas. They stated not to get it check until it happens again, so over this weekend at all times I'm heading out to my friends camp ground 80 miles away from where I live. While driving on the highway the wrench went on and I could not press the accelerator at 70mph. I pulled over to the shoulder and turned it off as it sputtered again. It started up and I was already 60 miles into the trip so I went on and 10 miles more down the road it stalled again at 60mph. I finally was able to get off at the exit and it stalled about another 15 miles on a country road going about 50mph with now where to pull over and at the bottom of a hill. If a car would of been following me, it most likely would of smashed into my rear end with them not being able to stop in time.. I had to get the car towed 80miles to a dealer ship but was going to change out the part myself but all the Ford parts place are out of the throttle body and they have cars that have been waiting on throttle bodies for weeks. I know it was a throttle body because of the complaints all over the internet with the 2010 Fusion and also the code that the computer read off that I borrowed form autozone. This is now going to sit at the dealership for weeks and they are to charge me about 500 dollars for a car part that has only 28000 miles on it and serious problems with malfunctoning throttle body replacements do to electrical or whatever lemon part.

- Cincinnati, OH, USA

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