Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,082 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 26 of 38)

« Read the previous 20 complaints

problem #243

Apr 272013

Fusion 4-cyl

  • 47,000 miles


My wife was accelerating through an intersection and car stalled. Luckily an oncoming vehicle was able to swerve out of way and my wife was able to steer the car to the shoulder. It would not restart and I came and switched cars with her. After 5 minutes it started and I was able to drive home after 4-5 more stalls on my 2 mile ride home. Stalled on way to dealer on Monday and they advised needed to replace a throttle body at a cost of over $500. Only had car for 35 mths but since over miles the warranty wouldn't cover it. After checking with other mechanics was able to see about 32 other incidents that required same repair on 2010 Fusion 2.5L engine. But when spoke with a Ford area mgr they claimed would do nothing and there is no issues with this car or part?

- West Bloomfield, MI, USA

problem #242

Apr 302013

Fusion 4-cyl

  • 38,000 miles
The first incident occurred a few months ago. As I was accelerating from a stopped position at a stop light, the car's engine seemed to lose power and wrench light came on. I rolled to a stop at the corner of the intersection, and put the vehicle in park. In park, the engine began to shake so, I turned the vehicle off. After a minute I turned the vehicle back on, the car seemed to run fine afterwards with no check engine light. Yesterday (4/30/13), the car stalled again. This time I was going 40 mph and had to pull promptly to shoulder to avoid being hit by the unsuspecting driver behind me. I turned off the engine and restarted the car. I was able to go a few feet before the car stalled again. This time the check engine light came on, and I was unable to operate the vehicle above 900 rpms. I had the car towed to a Ford dealership who said I needed a new throttle body assembly. The car had around 38,000 miles at the time of incident. Upon research, I discovered this is a know problem, and Ford has yet to issue a recall to prevent future crashes and injury. Something needs to be done!!

- Thibodaux , LA, USA

problem #241

Apr 302013

Fusion 4-cyl

  • 45,450 miles
Advisory mechanical wrench lit up on dash - loss all acceleration power. Had to coast off side of road and place transmission in park - and turn off low idle engine. This occurred 3 X's all similar this same day. Prior, had complained to auto dealership about 1st couple incidents (approx) 4 other times; they indicated they found no issue. I will have codes read 1st thing in the morning, by autozone looking for P2111 and P2112 - then take it to the dealership. This is very unsafe - and now I am worried to have my wife drive alone with this vehicle. Its our only car.

- Florissant, MO, USA

problem #240

Apr 292013

Fusion 6-cyl

  • 52,000 miles


My car started to stall and went into limp home mode. It immediately went to 1000 rpms and lost all power. The engine light came on. I had to go across all lanes of traffic on a busy highway and almost got hit. A commonly known problem with the throttle body is the most likely cause.

- Univeristy City, MO, USA

problem #239

Apr 262013

Fusion 4-cyl

  • 57,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle stalled without warning while driving at 65 mph. The wrench light illuminated after the failure occurred. The contact was able to coast to the shoulder. The vehicle was towed to the dealer where the failure could not be diagnosed but the dealer found transmission fluid had leaked at the driver front tire area and also stated that the throttle body needed to be replaced. The dealer replaced the transmission and the brake fluid but the failure was not corrected. The contact also wanted to state that the vehicle was taken to the dealer numerous times for unknown electrical failures. The vehicle was not repaired. The failure and current mileage was vehicle 57,000. Updated 08/27/13 the consumer stated while driving, the vehicle lost power to the wheels and the ability to steer became very difficult. The accelerator pedal became unresponsive. She was able to get to vehicle over to the side of the road, after she pulled over, the vehicle began to shake before she turned the engine off. Also, the wrench indicator light illuminated.

- Erie , PA, USA

problem #238

Sep 152010


  • 30,000 miles
My Fusion has multiple issues. The first being a stalling issue when sitting at a stop, when you press the accelerator the car just dies. It has done this to me multiple times the latest being with my wife who now refuses to drive the car. It doesn't post a code and starts right up; with no code the Ford says they cannot help. The second issue is terrible shifting and very slow response to throttle movements. The shift from 1st gear to 2nd has been very bad; Ford has flashed the computer multiple times which did nothing. Ford says without a code they are not able to help. This has been an issue with the car from day 1. third issue is when you are accelerating and have to hit the brakes, when you get back on the gas the car acts as if the motor was turned off. You have to push the accelerator to the floor to get it to respond. I have almost been hit multiple times due to this issue. Again no code so Ford says they cannot do anything.

- Ayer, MA, USA

problem #237

Apr 172013

Fusion 4-cyl

  • 80,000 miles


I purchased a 2010 Ford Fusion 2 years ago and I have been happy with it up until just recently. The other morning I was on my way to the gym and the car lost total power, sputtered then just died. It started up right away and I was able to make it back home. Needless to say, it had to go to the dealer and the problem has been diagnosed as a throttle body problem. Apparently this has been very common in this year of the Ford. It is extremely upsetting as if this had happened when I was on the freeway, it could have been a real problem. The total cost for the repairs was $600. I really hope Ford places a recall on these throttle bodies, this is a dangerous situation. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chico , CA, USA

problem #236

Apr 172013

Fusion 6-cyl

  • 31,000 miles
I was driving to work, as I was passing a vehicle, my car cut out at around 70 mph. After my engine cut and the wrench light came on, I tried to accelerate and was not able to accelerate the car. I pulled off to the shoulder and turned the car off and restarted the car. As I was restarting, the car took a little extra cranks to turn over. Upon restarting, the wrench light went off and the card drove fine.

- Madison, IN, USA

problem #235

Apr 012010


  • miles
This problem has happened multiple times. When I hit the gas after slowing down, the vehicle will not move. I will have to jam down on the gas pedal before it does anything. At that point, the RPM's fly up and the car will finally start moving. It is inevitable that this will cause me to get into a car accident and even possibly killed one day. There have been several times where I have been just shy of getting slammed into by oncoming traffic as I turn in from of them cause my vehicle is not moving. Also there have been three instances in which the car will totally stop moving. The car is on, but it will not go. I will hit the gas and nothing happens. I have to shut the car completely off and then back on again in order to get it to move. I have complained to the dealership several times about problems with my vehicle and nothing ever gets done.this is extremely dangerous and I fear for my life cause of this problem that continues to go unheeded by the dealership.

- St. Clair Shores, MI, USA

problem #234

Nov 012012


  • 45,000 miles
The contact owns a 2010 Ford Fusion sport. The contact stated that the vehicle stalled immediately after being started. The vehicle would surge and shake abnormally. The failure occurred without warning. In addition, the tachometer would sporadically increase and decrease rapidly. The failure recurred intermittently. The vehicle was inspected by a dealer however, the cause of the failure was not determined. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 45,000. The current mileage was 51,075.

- Salisbury, MD, USA

problem #233

Mar 012013

Fusion 6-cyl

  • 36,500 miles


Vehicle lost power while accelerating. Wrench icon came on. Was able to pull over to shoulder. Car shuttered when turned off. Was able to restart and drive home. Diagnosis: Mass air flow sensor. 3 weeks later it happened again but this time was not able to restart. Could coast at 12 mph but whenever accelerator was pushed car shuttered and lost power. Diagnosis: Throttle body and coil.

- Ponte Vedra Beach, FL, USA

problem #232

Jun 272012

Fusion 4-cyl

  • 75,000 miles
Shortly after purchasing the car, I started experiencing a number of problems. The first started three weeks after purchasing it. While driving on the interstate, doing approximately 65 mph, the wrench light came on in my car. Not too long after that the car begin shaking, so at this point I decided to pull it over at a rest area. Upon parking, I noticed smoke coming from the engine. Turned the car off and allowed it to sit for awhile. When I turned the car back on, the light was off and the car was running fine. I called the dealership and brought it back there so they could drive it and see what is wrong. They of course found nothing. A couple weeks later I blew my transmission. After taking two months in the shop, I finally got it replaced. Sure enough a couple weeks after that, the incident happen again. This time they said the throttle body needed to be replaced. Got that down and had my cat back a month later. A month after that, ths same thing happened. This time, they said it was some lining that needed to be fixed, so they did. A coulee days ago, the same incident occurred again. This time they are saying the cv axle and bushing need to be replaced. I bought the car in June 2012 and it has spent more time in the shop than in my possession. Not only am I paying a car payment for a car I dint barely have, but I am also paying weekly for a rental everytime it is in the shop.

- Virginia Beach, VA, USA

problem #231

Nov 232011


  • 40,595 miles
Pulled into parking slot of townhouse complex. Before I could shift into "P" the engine raced and surged forward into a building. I was stunned. $4600 damage to my car. $7000 damage to building. I told the service manager at dean sellers-troy where I bought the car that something was wrong every time I took it in for an oil change. He said everything was ok. When this accident happened I had it towed to crest Ford in centerline, mi. They insisted it was not a mechanical failure. Approx. 2 months later the service manager, [xxx], called me and said they found the problem. The wiring harness to the airflow was misfiring. (dean sellers replaced one just a few months earlier). [xxx] told me to bring it in and they would replace it at no charge. In the meantime my insurance company paid over $11000. My insurance rates are sky high and I have absolutely no confidence in the safety of this car. I'm nearing 72 years old and it took me 3 weeks to write this complaint because I relive the whole ordeal all over again. I drew money out of my retirement account to pay cash for this car thinking I would never have to worry about car problems again. Now I'm stuck with a car I'm afraid to drive. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Warren, MI, USA

problem #230

Nov 172011

Fusion 6-cyl

  • 40,000 miles
The transmission fails to shift from 2nd to 3rd gear at the proper time which results in the car stuttering later as the problem worsens the car starts hesitating to accelerate and then hard shifts which jolts the car. This problem progressively gets worse with incidents becoming more frequent and with harsher jolt that feel like your car is being rear ended. Permanent damage will occur. Since the problem occurs at lower speeds it could be hazardous when pulling on to the road from a parking lot or crossing the road to and home or place of business and when accelerating from a stop light.

- Greer, SC, USA

problem #229

Mar 282013

Fusion 4-cyl

  • 64,432 miles
My car has been making a weird hum/grind/low pitched roar noise for quite some time now. I took it in, it will cost 1,800 dollars to replace my power steering rack. But- apparently you cant just buy the rack, you must buy the whole kit (motor, tie rods, rack, clamps, you name it). Because its been redesigned!...I wonder why. Yet there is no recall. Fyi- if I didn't fix, the power steering would have soon failed, leaving me stranded.

- Tulsa, OK, USA

problem #228

Oct 042012


  • 45,500 miles
On the highway with my little girl in the back going 65 mph, then suddenly the car went limp, lost all power. I barely made it the shoulder. I was so scared I took my daughter out the car and stand her on the far side of the road. The car was idling very rough, with the service engine wrench on. I had it towed, but I could have saved some cash because after restarting the car it ran fine. The dealer said they could not find anything wrong ¿¿ no error code, they test drive it and could not duplicate the issue. Turns out if you shut the car off it clears the error code, how stupid is this! who is going to keep the car running while getting a tow. I drove it for about a month then it happen again, and sure enough on the highway again. I took it back to the dealer and from my research on the web I told them to change the throttle box, ¿¿ let¿'s hope this fix the issue.

- South Jordan, UT, USA

problem #227

Sep 152012


  • 62,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 70 mph, the vehicle decelerated independently. The vehicle was taken to the dealer twice for diagnosis of the failure. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 62,000.

- Battle Creek, MI, USA

problem #226

Feb 282013


  • 58,000 miles
Driving down the freeway at about 65 miles per hour when the car dies and starts a violent shake. Luckily there wasn't much traffic and I could pull off to the side of the road with my three kids, if it would have been busy there would have been an accident. I have read alot of complaints about this problem with the 2010 Ford Fusion is it going to take a couple deaths for them to recall this car for the problem. It has happen to me three times now once when I was going about 35. I think Ford needs to recall these vehicles and fix them before somebody gets killed if they haven't already.

- Murrieta, CA, USA

problem #225

Mar 182013

Fusion 6-cyl

  • 35,208 miles
My car has been constantly shifting out of gears when driving. It happens whether I am going 10 mph to 60 mph. The car will slow down, jerk back, than catch up to gear (automatic drive). I brought the issue up tot the dealership after purchase of the used auto ($20K) miles and they indicated that there was nothing wrong. At $35K I was driving down my street going 20 mph when the car jerked rapidly and shut down. I was stuck in the middle of the street with the car failing to restart. The transmission light (wrench) came on and I was stuck trying to figure out what to do next. I finally got the car to start up again after 3 tries and I was able to get into work but took the back streets instead of the highway. All of this happened after I had the car at the dealership the day before and it passed the 120 point inspection. I actually printed off all 306 complaints on this website regarding this issue and told the dealer what to fix as I did not want to get any run around. The dealer took it out on 3/20 and the car did the same thing to the service team and luckily they were able to witness the critical error. They agreed to fix it but are now trying to stick it to me. The car was under 36K original warranty but the car was originally purchased on 3/5/2010 and the incident happened on 3/18/2013. The dealer told me I was two weeks pass the warranty so I was out of luck. I fortunately bought the extended warranty and they are now trying to make me pay the $100 deductible which I am fighting.

- Cleveland, OH, USA

problem #224

Mar 132012


  • 20,087 miles
While stopped at a light, the car stalled and sputtered. A wrench sign lit up and the car died. I restarted it and ran fine. Happened again a few days later, so I took it to the dealer. Was there the whole day, but they could find nothing wrong with the car.

- Riverdale, MD, USA

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