Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
87,346 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion electrical problems

electrical problem

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2010 Ford Fusion Owner Comments (Page 7 of 11)

« Read the previous 20 complaints

problem #94

Aug 172013

Fusion 6-cyl

  • 39,100 miles


Was driving on the highway at about 65 mph and the car lost all response to the accelerator, pressing on the gas did not accelerate the car. Pulled over to the side and car ran a rough. Turned the car off, waited about a minute and restarted. Car restarted fine and drove fine after that for the rest of the trip. My wife drove the car the next day and had the same thing happen while she was on the highway. She saw the check engine light come on (I don't recall it coming on, but may have just missed it).

- Palo Alto, CA, USA

problem #93

Aug 012013


  • 99,000 miles
I was driving on the freeway and the car jerked I tried to give it gas and it wouldn't go anywhere had to pull over on the side of highway and turned the car off and it worked fine I hooked a code scanner and trouble code P2111 popped up throttle body stuck open..

- Dallas, TX, USA

problem #92

Jul 192013

Fusion 4-cyl

  • 88,500 miles
The wrench light comes on and the car loses its acceleration completely. As I pull over the side of the road and brake, the car will start shaking. The only way to fix it is to turn the car off and back on again. The wrench light will disappear after that and it'll start driving normally again. First time this happened I was on the interstate with my three year old in the car with me. One unhappy momma!!!! the code it read P2111 which I have been told it is a defect in the throttle body. Hope they are right.

- Harriman, TN, USA

problem #91

Aug 052013


  • 52,000 miles


Driving to work on 8/5/13 at around 40mph when my vehicle starts to automatically slow down and shake. I looked down at the dashboard and noticed a "wrench" was lit up for a warning, but it was not there when I started the car before going to work. I was able to pull over and stop for a few minutes. I started the car again without any problems, and the "wrench" sign was not lit. I was able to make it to work, which was another 5-10 miles away, but I drove around 25mph in case I needed to pull over again. Later that same day, the same exact thing happened while driving on the highway on an incline at a speed of 50mph. I was almost hit from behind because the car stalled immediately without warning and the driver behind me could not tell that my car was slowing down immediately. Luckily I was not hit and I was able to pull over and stopped the car for a few minutes. Again, I re-started the car without the "wrench" sign lighting up. I drove straight to the dealership. They were not able to look at it that day, so I had to leave the car overnight and get a rental. I received a call the next day from the dealership and was told that it was a failure of the electronic throttle body. Total out of pocket cost of almost $690. My vehicle is only a little over 3 years old and only has 52,000 miles on it.

- Sugarland, TX, USA

problem #90

Jul 272013

Fusion 6-cyl

  • 21,000 miles
Driving ~40 mph, took foot off accelerator, wrench indicator light turned on, could no longer accelerate, had to roll onto breakdown lane. Turned engine off, could not start car 1st attempt. Car started on 2nd attempt, and the light went off. Has occurred 4 times now, 3 times at speeds of ~40 mph and one time while slowing down for a traffic light. Very scary for the young drivers in my family.

- Groton, MA, USA

problem #89

Jul 302013


  • 52,000 miles
The car lost throttle response while driving on the highway. The car then started idling very rough. Turned the car off then on again and it was fine until I pulled back onto the highway and it lost power again. I turned the car off for approx 30 min. Turned it back on then drove to an auto zone and got a P2111 error code which stated that the throttle body was stuck open or closed. Took it to the dealership the next morning and they stated that it was the throttle body and estimated cost to replace was $400. After researching this appears to be a common problem with the Fusion.

- Noblesville, IN, USA

problem #88

Jul 262013


  • 37,100 miles


Multiple incidents have occurred. The vehicle will be cruising at highway speeds, then lose all engine power and the car begins to shake violently. I need to put my hazards on and come to a complete stop wherever I am, including busy traffic. The car continues to shake while shifting into park. After in park, I turn the car off, wait 30 seconds, then start it again. The shaking ceases upon restarting, and will drive fine for 5-10 minutes before repeating the incident over again and losing all engine power. A Ford dealership diagnosed the problem as a failed throttle body. The repair cost over $500.

- Big Rapids, MI, USA

problem #87

Jul 262013

Fusion 4-cyl

  • 62,020 miles
While driving on I-85 South approximately 50-60 mph in moderately heavy traffic, between exits 27 and 26, the car sounded like it dropped out of gear while accelerating. I was able to merge to the shoulder of the highway. The car continued decelerating and the "wrench light" appeared. The car would not accelerate at all. When stopped (at the ramp for exit 26), the car rattled and idled very hard and was shaking. The battery light appeared, then the oil lamp appeared and the car shut off completely. I was towed an hour later to keith hawthorne Ford in belmont. On Monday, July 29, 2013, the service manager, stated that the throttle body had failed; when they hooked-up the car to the testing machine, it did not show any codes. They replaced the failed throttle body, I paid for repairs and have the failed throttle body in my possession.

- Lincolnton, NC, USA

problem #86

Jul 252013


  • 99,000 miles
I was driving home from the store today on a 4 lane road and was making a left turn when the car powered down to 1 mph and stayed there. Thankfully the car I turned in front of had plenty of time to slow down to avoid me. I traveled two blocks home as the car only allowed me to go 1 mph with the wrench light on and with a slightly jerky ride. I called my local repair shop and they got me in to take a look at it. I assumed bad gas or a fuel line needed to be cleaned, but also thought it was odd that a three year old car needed any work. They troubleshooter and cleaned the fuel lines and took out the moisture they thought was causing this. The mechanic then took it for a test run in the local parking lot where the car shut down on him and once he restarted the car ran fine. He said no codes came up but with investigating online he found it to be the fuel throttle needed to be replaced and he would call me for an estimate and that I might want to join the complaint issue online. I will receive my estimate on Monday. Ford really needs to take care of their customers. I have no problem paying for a wear and tear issue. I do have a problem with companies ignoring customer complaints and not tackling the issue before a death ensues. Is it really worth someone being severely injured or killed over saving your name? funny part is that I choose to go back to an american made car after wanting to support the recovery and fellow family members that work for Ford. I will never forgive Ford if they do not take care of this and if my car is $400 or more in repair. This has happened 4 times now and I am afraid to drive the car. Please help.

- Toledo, OH, USA

problem #85

Jul 132013


  • 32,000 miles
After stopping at bank, car went into creep mode after less than a block. Restarted and drove home. Nine days later the same thing occurred. Drove to mechanic next day ok. Needs throttle body for $440. Ford apparently not willing to fix although they've had this problem for years. Replaced ignition coil a few weeks earlier for $330. Same mo with Ford.

- Prairie Village, KS, USA

problem #84

Jun 092013


  • 32,000 miles


Experienced loss of power (engine missing). Replacement cost of ignition coil $330. One month later throttle body needs replacing for $440. These are apparently both common problems with Ford.

- Prairie Village, KS, USA

problem #83

Jun 062013

Fusion 4-cyl

  • 70,000 miles
I bought a 2010 Ford Fusion, 4 months ago in March, 2 months after purchase the car began shutting off while driving, the problem was only happening every once in a while, but has progressed more and more to the point that I was unable to drive at all. I took the car to the dealership, who sent it to be serviced. Then I find out that it is the throttle body and would cost me 600 dollars to get repaired and that it is not covered under warranty. I liked the Fusion until I began having these issues, but I fear for the life myself and my kids in this vehicle and don't think that I should be having these problems right after the purchase of a new vehicle.

- Monroe, LA, USA

problem #82

Jul 152013


  • 46,000 miles
I was driving my 2010 Ford Fusion on highway 31, it was very cloudy and hard rain was coming down fast. I reached 40 miles an hour after almost pushing my foot so hard on the peddle. All the sudden the car started losing power, slowly going down. Wrench light came on, vehicle started shaking, and right at the best time I hit the brake and the car turned off, it would not turn back on. I had to have my vehicle towed to the Ford dealership. My vehicle has been in the shop a total of 4 times and this problem is still not fixed, I am so uneasy when driving my car, hoping it will not turn off and leave me stranded. I am very scared to drive my vehicle, it is the only way of transportation for me. I am very upset about everything and it still is not fixed. Terrible vehicle, terrible service from the Ford service people. Totally devastated that I make a car payment on my vehicle which is covered under warranty and I am in harm.

- Longview, TX, USA

problem #81

Jul 202013

Fusion 4-cyl

  • 55,400 miles
60 mph on highway. Wrench light came on. Lost power. Coasted to side of road (luckily safely). Turned car off. Restarted after a few minutes. Continued about 1/2 mile. Happened again. Did same thing. Continued another 1/2 mile. Did it again. Engine shuttered this time. Check engine light remains on. Was able to restart vehicle and get home (approximately 2 miles). Happened once shortly after used vehicle purchase in 2011 but never did again until now. Internet search indicates defective throttle body part is cause. Very unsafe particularly in highway driving when this happens! just purchased a second 2011 Ford Fusion SE (2011) for our teenager. Concerned about our child's safety. Ford needs to issue a recall!.

- Norton, OH, USA

problem #80

Jul 062013

Fusion 6-cyl

  • 70,000 miles
Like many others, experienced throttle body failure at highway speed. Narrowly avoided accident as I maneuvered vehicle off highway. Part is on national back order with no estimate on availability. Numerous emails to Ford with no response.

- Jackson, WI, USA

problem #79

Jul 062013


  • 89,400 miles
Earlier this month, I started my car [Ford Fusion 2010 SE] after having it parked [never having this situation before] my car started vibrating after I turned the car on and barely driving it. I placed the car in park and popped my hood and looked at the engine, the entire thing was vibrating so I turned the car off for a few minutes and restarted, the problem was then gone and I thought hmm.. maybe its just a minor issue. This same thing happened again a few days after and then a few times within the same week up until now. So I'll be driving and the car would just slow down and my engine would be vibrating. I took my car to the shop [barely making it there] I went to "broad & james auto care located at 3288 E broad St columbus, oh 43213" after having a diagnostics done I was advised that I had a throttle body failure and they contacted Ford krieger in columbus oh and was advised that the parts are on back order and that there are no specific date of receipt. Upon research I've found out that this is an ongoing issue for this vehicle. Now my car can't be driven at all.

- Columbus, OH, USA

problem #78

Jul 012013


  • 27,000 miles
The vehicle is equipped with electric power-assisted steering (epas) that constantly fails while operating the vehicle at any speed. It is a safety concern due to the fact that when the power steering fails, it is hard to steer and control the vehicle. Several blogs are discussing this issue regarding the same type vehicle.

- New Castle, DE, USA

problem #77

Jul 042013

Fusion 6-cyl

  • 52,325 miles
2010 Ford Fusion: Going down the freeway at 70 and then all of a sudden started losing power, no acceleration and down to 55 at which time I was able to get to the side of the road before it died. I let it sit a couple of minutes and tried to start it - started fine. The Ford garage put it on the diagnostic machine but I was told because the check engine light did not come on there was no memory to show what may have happened. It ran fine for about two weeks and then the same thing happened. Took it back to Ford - but was told again - nothing they could do because the diagnostic does not show what the problem is. After my own research on the web I have found that this is probably a problem with the throttle body assembly and that Ford knows about - but my local garage does not want to fix it without knowing for sure that is the problem. I feel very unsafe in this vehicle - maybe the next time I will not be able to get off the freeway/road before it completely stalls.

- Shasta Lake, CA, USA

problem #76

Jul 082013


  • 115,000 miles
While driving the car loses power wrench light comes on and the car will not go. It will die as U coast over to the side of the road hoping the whole time the person behind you is not going to rearend you. This was very dangerous. I took it to my local Ford dealership and was advised that the throttle actuator control was struck open they could try cleaning it and reset codes or I could purchase a new throttle control. The technician advised me that cleaning them using fixes the problem and thr throttle control part would be on back order and did not know when they could get it. I asked what if it doesnt fix the problem how much money am I out and then have to buy a throttle control. I feel this is a problem Ford should be fixing when I can google it and there is a known problem.

- Paris, TN, USA

problem #75

Jul 112013


  • 33,000 miles
While driving down the road the RPM, speedo, temp gauges quit reading. The chimes and warnings all went off and lighted up and stay on. All of the warning lights flashed car never lost power but lost all working gauges 4 ways flashed, air bag for passenger side flashed. After turning car off and letting it sit over night started it up drove 5 miles down the road and it started with the chimes and all dash light warnings came back up showing 0 miles and flashing all different warning flashed in the warning display. I did video it on my phone so I could show the Ford garage.

- Fleming, OH, USA

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