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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 27 of 35)

« Read the previous 20 complaints

problem #173

May 142013

Fusion

  • 96,000 miles

A D V E R T I S E M E N T S

I have a 2010 Ford Fusion and have been having this problem for a while now where my car while driving will jerk really hard than start vibrating and then come to a halt, I will put the car in park and turn the car off and restart and drive again then the same thing will happen this time the engine light comes on I took my car to the mechanic and the Ford dealership and both told me that its the throttle body and its on back order and has been on back order for sometime now I have driven my car and its keeps happening over and over again now I am no longer driving my car and had to rent a car which is causing a financial burden but I have no choice til the part come in for my car to be repaired. I was also told by the Ford dealership that this is a very big problem with the Ford Fusion I hope this problem is resolved soon and my car is either repaired or replaced I need my car to get back and forth to work ! I also feel that I should be reimbursed once my vehicle is repaired and for the rental of another vehicle to get back and forth to work as I can no longer drive my car due to this safety hazard.

- Goose Creek, SC, USA

problem #172

Jun 062013

Fusion

  • 67,500 miles
I was driving around 70 miles an hour, southbound in the hov lane of I-95 near exit 2B in alexandria va. The area is a construction zone with barricades on either side of the two lane hov facility. Suddenly, and abruptly, I lost all acceleration and had to coast to a stop in a manner that blocked the right lane of the hov facility. The engine remained running in a rough idle, and the engine/wrench light came on. I tried restarting the car (shutting off and turning the car back on trying a variety of shifting the transmission to N or P). The car would run, but always at a rough idle with no ability to accelerate. During this time, there were several near rear-end collisions due to motorists traveling at a high rate of speed before encountering my completely stopped vehicle. Realizing the peril I was in, I quickly exited the vehicle and hopped the construction barricade. I called 911 due to the danger of the situation and it took around 25 minutes for the roadside assistance vehicle to arrive. After the engine cooled, the issue seemed to resolve itself, and I was able to drive the vehicle to the nearest dealership. The diagnosis was made by the Ford dealership technicians within 90 seconds of me describing the problem. The throttle body was the problem. I researched the issue to discover that this issue is extremely common and well known to Ford. The issue is so pervasive that there is a nationwide back order on the part with a lead-time of more than 2 weeks. I was angered to learn that Ford is aware of this issue yet has not sent notice of the problem or a recall and is charging customers for parts and labor to fix this problem. Most importantly, I am angered of the peril that I was placed in when this known issue impacted me in one of the worst possible places to have it happen. I cannot imagine what I would have done if my kids were in the vehicle.

- Mooresville, NC, USA

problem #171

Jun 082013

Fusion

  • 40,300 miles
Vehicle completely lost power while driving and virtually shut down while driving on a major highway. I brought the vehicle to lamarque Ford and was told that it was the throttle body. Last week, I was again getting on the interstate and the same thing happened. This time I have 40300 miles on the vehicle. I was told that it would not be covered because the vehicle was out of warranty and the parts warranty was only good for a year. In addition, I was told that the part is on back order and it will take 2 to 3 weeks for the dealership to get the part. This is very well known with this car and a major safety issue. I am afraid to drive this car since it just completely shuts down and hesitates to start back up. It has left me stranded many times.

- Dunedin, FL, USA

problem #170

Jun 072013

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving 60 mph, the vehicle stalled without warning. The vehicle returned to normal function when it was restarted. The failure was experienced several times. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 50,000.

- Drummonds , TN, USA

problem #169

Jun 062013

Fusion

  • 45,000 miles
While driving at 50 miles an hour the engine lost power and would barley move when the gas pedal was pushed, I was able to drive two blocks to an auto repair shop and was told it was the throttle body assembly, I contacted Ford Motor Company and found out there have been numerous complaints about the throttle body so much so that the parts are on a two month back order unless they order under an emergency condition then it still takes two weeks. I am wondering why there has not been a recall by Ford before someone is seriously injured or killed? I am now having to pay over $500 for the repair.

- Evans, GA, USA

problem #168

May 222012

Fusion 6-cyl

  • 25,000 miles
The vehicle loss power while driving and completely shut down while driving in the interstate. I brought the vehicle to lamarque Ford and was told that it was the throttle body. Last week, I was again getting on the interstate and the same thing happened. This time I have 40300 miles on the vehicle. I was told that it would not be covered because the vehicle was out of warranty and the parts warranty was only good for a year. In addition, I was told that the part is on back order and it will take 2 to 3 weeks for the dealership to get the part. The dealership told me that this was not a common problem, but after reading on your site, it is very well known with this car. I am afraid to drive this car since it just completely shuts down and hesitates to start back up. It has left me stranded many times, including late at night while picking up my child.

- Harahan, LA, USA

problem #167

Sep 042011

Fusion 4-cyl

  • 20,000 miles

A D V E R T I S E M E N T S

Selling / servicing dealer began advising of carbon build up in throttle body ~15000 mi. ~20000 mi with cruise control engaged engine lost power, service engine soon light and throttle control / transmission light both illuminated, vehicle rough idled. Shut off engine and restarted after ~ 30 seconds. Engine ran normally. Read/cleared dtc P2111. Reported to dealer on 07 Sept 2011 but was unable to diagnose any problem. Problem has been intermittent since. Due to battery failure prior to 35000 mi service (19 Nov 12) engine codes were lost. Dealer performed induction service. After 40000 mi service (24 May 13) had multiple instances of the above failure with dtc P2111 with increasing frequency. On 8 June 13 had 3 occurrences at vehicle speeds of less than 45 mph with one at less than 25 mph while accelerating (entering traffic). Vehicle was diagnosed by a different deal with a failed throttle body requiring replacement.

- Newport News, VA, USA

problem #166

Jun 052013

Fusion

  • 36,200 miles
Powering down of vehicle consistent with a throttle body failure. This happened on multiple occasions between June 5-7 2013. Vehicle is at Ford dealer in gaithersburg, md with unknown time for completion. This is the 5th time N the 3 year history of the vehicle that I will be without the car for more than 2 weeks. Since I am out of warranty I was told I will have to pay for this repair. This is completely ridiculous.

- Boyds, MD, USA

problem #165

Jun 082013

Fusion

  • 34,343 miles
Was driving on the freeway with cruise control on and all of a sudden the car shook and there was a beep and then my wrench light came on and started losing speed fast. Was able to get over to the shoulder. I turned the car off and then turned it back on. Was able to drive a few hundred yards when it happened against this time the engine light came on and stayed on. I took it to the dealer and with in 30 minutes told me was the throttle body intake with an error code of P2111. Could have gotten bad quickly.

- Encinitas, CA, USA

problem #164

May 152013

Fusion 6-cyl

  • 40,012 miles
I had been driving my 2010 Ford Fusion sel for about 15 minutes on the highway at speeds of 65mph when suddenly I lost the ability to accelerate or maintain speed. There was no prior warning anything was wrong, and when it happened it was not accompanied with a loud noise or jolt. Instead, the wrench light on the dash illuminated and I began slowing down. Applying pressure to the accelerator had no effect. I quickly had to navigate across three lanes of traffic while quickly slowing as I coasted to the shoulder of the road. As the car slowed below 20 mph, it began noticeably shaking and surging. This continued once at a complete stop. I then shut the car off and waited approximately 10 minutes before trying to start it again. It cranked for a while before finally catching. I was then able to drive normally again and get off the highway to a safer location. Since this occurrence, I have taken my car to the Ford dealer twice. The first time they could do nothing for me as "the service engine light did not illuminate and thus no code was registered". as the issue continued and increased in frequency (now occurring at speeds as low as 20mph and 45mph, and as quickly as 2 minutes after leaving my house), I took the car back to the dealer where they were able to get it to replicate the issue while driving it. They determined it was a bad throttle body. I am now waiting on this part which is currently on back order. I was told there are over 8,000 orders ahead of me and it could be over a month before the part is ready. As a result, I have a car which is unreliable and tends to stall every time I drive it.

- Virginia Beach, VA, USA

problem #163

May 272013

Fusion 6-cyl

  • 40,800 miles

A D V E R T I S E M E N T S

I traveling on I-45, the speed limit was 75 mph. It was at night. There is recent construction on this route and there was about 100 yards of no shoulder. Suddenly my engine stopped. I pulled over as far as I could - I immediately turned on my hazard lights. Other cars were also going the same rate of speed. I heard tires screech but there was nothing I could do. Fortunately there were no accidents as a result of this - when I restarted the engine I was able to continue. This was a near miss - my son and I could have been killed this night. I was very angry to hear that this is a common problem with 2010 Ford Fusion but there is no recall. My mechanic diagnosed it as the "throttle body" and said that Ford is probably not recalling it because there is such a back order on this part. It is extremely dangerous and the public needs to be warned!

- Houston, TX, USA

problem #162

Jun 032013

Fusion 6-cyl

  • 57,000 miles
I was pulling out of my work parking lot, going less than 10mph, and I lost all acceleration in my car. I was able to pull to the curb, put it in park, shut it off, then restart. It started hard, and immediately had the "wrench" icon on. Again, I had no acceleration. I decided to try one more time to try to drive it to the dealership I bought the car from (less than 15 miles from my work). It started once more, a little easier, but still not "right." The engine light was on, but I was able to pull out and start driving. I made it about 6-7 miles, and once again, I lost all acceleration in the middle of a busy intersection. I was able to putter out of the intersection at an extremely low speed. I once again put it in park, turned off the engine, and tried one more time to start my car. Once again, it started very hard, but it allowed me to drive. I drove the remaining 6-7 miles to the dealership while the engine light was on. The part, I was told, is on national backorder, and am without my vehicle for 2 weeks. My car has less than 57,000 miles on it and have only had it a little over 2 years. [bought December 2010, incident occurred June 2013]. I even purchased the extended warranty but this particular repair is conveniently not covered by it.

- Oak Creek, WI, USA

problem #161

Jun 012012

Fusion 6-cyl

  • 33,236 miles
I purchased my car used on November 30, 2012 when the mileage was around 29,000. For the past several months I have noticed that my car would hesitate, but not completely stall, when going approx. 25, 35 and 45, and sometimes even when I first took off. I did not expect to experience any of the major problems that I have read about and was truly shocked once I had my first encounter. My first incident occurred on an interstate where I was going approx. 70. the car began shaking badly and I pulled over on the side of the road. The only thing I could compare it to was having a tire to blow out but much, much worse. I checked my tires and, then I started the car up and kept going to my destination. A few days later it occurred again on a rural road where I was going 55. I once again stopped and started it again and made it to my destination. This truly scared me to where my nerves were frazzled, and every time I drive now, I'm afraid it will happen again. I am in a rural area that is mountainous and where 18-wheelers constantly travel the interstates, which makes it that much more dangerous. There is definitely something seriously wrong with the 2010 Fusion. I just hope something is done before someone actually has an accident and gets killed.

- White Sulphur Springs, WV, USA

problem #160

Jun 062013

Fusion 4-cyl

  • 20,000 miles
Engine throttle failure, appears to be a well known issue via basic internet research. Is Ford aware and supposed to have notified owners of this problem?

- Oakland Park, FL, USA

problem #159

Jun 042013

Fusion 4-cyl

  • 52,000 miles
Traveling on expressway the car had no throttle. Pressing the gas pedal but no response. Engine started to miss fire. Wrench light came on. Pulled over, shut car off. Started up and ran ok. Pulled into an advance auto they scanned no codes. Next day on expressway again. Same thing happened. This time engine light came on. Taking back to dealer today.

- Sarver, PA, USA

problem #158

Aug 162012

Fusion

  • 75,000 miles
Vehicle consistently stalls and has trouble restarting immediatetly after fueling. Problem is only immediately after fueling. Once vehicle starts, problem does not happen again until after fueling.

- Grand Rapids, MI, USA

problem #157

Jun 012013

Fusion 4-cyl

  • 36,000 miles
I was driving down the road at 45 mph and the engine stalled. It was very dangerous but I did not get into an accident. I waited a few minutes and started the car back up and it worked fine for about two miles and did the same thing again. I found out through Ford that it was the throttle body and even the dealership admitted it was becoming a big problem. The part is back ordered for a month and it was not covered under warranty. Ford should admit the problem and recall the part before someone gets really hurt.

- Phenix City, AL, USA

problem #156

May 302013

Fusion 6-cyl

  • 78,128 miles
Was driving my 2010 Ford Fusion to drop child off at school. Car started lunging forward and then wanting to die. Finally got it into a parking space after several restarts and dies. Towed to Ford dealer, said it was a mass air flow sensor. Cost $404.05. Two days later, died in very busy intersection. Towed again. Now it is the throttle body. Was told, like everyone else, that part is on national back order. 1200 just made and sent to packaging co. May or may not get one of the parts. This should be a recall issue. I could have been hurt very badly in this intersection and depending on where one is when this happens, they could end up getting hit hard enough that it may kill them.

- Independence, MO, USA

problem #155

Jun 022013

Fusion

  • 49,000 miles
This has been a recurring problem for some time and on June 2nd it happened to me 9 times during a 20 mile trip. While traveling down the road, doesn't matter what speed/accelerating/decelerating, the wrench light will come on and I will lose all throttle control. I have to pull to the side of the road and when I do the vehicle shakes viciously. Turn the car off, then back on and it starts with a sluggish start. The vehicle will run for a little bit then repeat this cycle. The throttle body is the problem and it is on national backorder! this needs to be a recall immediately because I can easily see someone making a left turn loose the throttle and get hit by on oncoming vehicle.

- Rockford, MI, USA

problem #154

May 232013

Fusion

  • 59,000 miles
I was driving down the interstate and my car started to slow down and I couldn't accelerate. Pulled over and restarted the car and it drove it home. The next day the same thing happened as I was pulled out of the driveway but cutting it off and back on no longer fixed the problem. It is currently at a Ford dealership the throttle body is having to be replaced. The part is on national backorder. So I definitely think this is a serious problem that should be recalled so everyone knows to have it fixed. And we shouldn't have to pay hundreds of dollars to have something fixed that was faulty to begin with.

- Columbia, SC, USA

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