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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 5 of 35)

« Read the previous 20 complaints

problem #613

Jun 012016

Fusion

  • 3 miles

A D V E R T I S E M E N T S

This first happened to me on June 1, 2016. My 2010 Ford Fusion loses power once in a while when driving. A wrench light appears on the dash board and the car starts to slow down, accelerator does not work and sometimes the car starts to shake. You will have to pull over, turn the car off for a few minutes and then turn it off in order to drive it until the light comes back on again. It is very dangerous to drive it in the highway and specially when speed limit its 50 and trucks or other cars are coming at a high speed behind you because you do not know when this is going to happen to you again. I have this problem for a few weeks. I took my car for a recall for something else on June 24, 2016 and I mentioned to them about this issue and they said everything was fine. But I'm sure it will not be fine if I get into a car accident after complaining about this issue. The dealer will ask if the light its on in order for them to check it. But I have mention that the light goes on and as soon as you lose power and turn the car off and on it disappears.

- Briarwood, NY, USA

problem #612

Aug 042016

Fusion

  • 101,550 miles
When at a stop it stops running. The idle speed drops and fluctuates. It is stalling when stopped. Wrench light came on and lasted 20 miles and then went off.

- South Westerlo, NY, USA

problem #611

Mar 232016

Fusion

  • 40,000 miles
The contact owns a 2010 Ford Fusion. While driving 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the throttle control body needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another independent mechanic who diagnosed that the accelerator pedal needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 40,000.

- Barrington, IL, USA

problem #610

Jul 092016

Fusion

  • 58,000 miles

A D V E R T I S E M E N T S

When vehicle is stationary throttle decreases to below 500 RPM, and sometimes stalls. Transmission and engine check come in intermittently. Ford aware of the throttle body and accelerator problem but won't fix it until broken. Took it to dealership and paid $125 for diagnostic but they told me there is no problem. I called Ford and they just referred me back to the dealership stating they are aware of the problem but won't fix it until it is broken. Please help, I can't drive the car due to the safety concern.

- Rego Park, NY, USA

problem #609

Jul 142016

Fusion

  • 40,000 miles
Engine stalls/shuts down while driving. Check engine light came on. Alarm P2111 came up. Throttle actuator control system - stuck open. My vehicle stalled while turning left with oncoming traffic. It did this 3 times while driving home from work. This is an intermittent issue. I take it to the dealer, they adjust, it works for a while, then occurs again. This is a very dangerous problem.

- Hurley, NY, USA

problem #608

Jun 132016

Fusion

  • 54,300 miles
Water pump in my 2010 Ford Fusion sport (3.5 liter V6 engine) failed, causing severe engine damage and sudden overheating. The vehicle was in motion on a city street when I noticed the temperature gauge rising quickly to the top. I had to pull over immediately. The car only had 54,000 miles on the odometer and had been well maintained with documented regular oil changes and periodic maintenance performed at the dealership.

- Los Angeles, CA, USA

problem #607

Jul 012016

Fusion

  • 88,098 miles

A D V E R T I S E M E N T S

Car looses power and the check engine and transmition light comes on car while driving at low rpms while driving on city streets. Had to pull over and shut off car and restart in order to drive home. Had computer system scaned and a P2119 code comes up for throttle body. Just had car in for a 15S34 recall purge valve assy and has been doing this since. Cleared code and for a coupe of days its fine then it starts all over agin

- Rochester, NY, USA

problem #606

Oct 022014

Fusion

  • 84,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the vehicle stalled without warning. Afterwards, the throttle body and transmission warning lights illuminated. The contact was on the highway when the vehicle stalled. The contact was able to drive after restarting the vehicle. The dealer was notified, but the vehicle was not diagnosed or repaired. The failure recurred multiple times since the first failure. The contact notified another dealer where it was diagnosed that the throttle body needed to be replaced. The failure mileage was 84,000.

- Eure, NC, USA

problem #605

Jun 232016

Fusion

  • 70,180 miles
The contact owns a 2010 Ford Fusion. While the vehicle was stopped at an intersection, it lost power while attempting to accelerate. The vehicle rolled as if it were shifted into neutral. The vehicle was taken to a dealer where it was diagnosed that the throttle body assembly failed and needed to replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,180.

- Austin, TX, USA

problem #604

Jun 252016

Fusion

  • 61,000 miles
Driving on highway and car just lost power. Wrench light came on. Could only drive about 5 mph. Car was shaking/ chugging as I tried to give some gas. Shut car off and waited 5 minutes and car ran good. Happened again about half hour later. This happens about once every month with the car but this is the first time while highway driving. Very dangerous. Usually happens at lower speeds but this time I was going about 30 mph (coasting) and went to give it some gas and suddenly the engine had no power. Whenever this happened previously, I would restart the engine. It would rev in neutral ok, but if you put it in drive, the wrench light would come on again and you would have no power. If you let the car rest for a minute or two before re-starting chances are your ok.

- East Meadow, NY, USA

problem #603

Jun 152016

Fusion

  • 100,000 miles

A D V E R T I S E M E N T S

We purchased the car used in 2013 and had to have a motor put in 3 days after purchasing. The engine light came on and we took immediately to a mechanic and the motor was replaced.

- Bremen, GA, USA

problem #602

May 232016

Fusion

  • 96,000 miles
Our vehicle is a 2010 Fusion with 96,000 miles on it. My wife drove to work yesterday and the wrench light came on and vehicle went into limp mode and would not accelerate over 40 mph and was extremely slow getting to that speed. I know Ford has a "satisfaction program" for this exact issue yet when I called them my VIN was not in the program. This is the same [xxx] problem as the other etb replacement and software update yet I'm being told I have to pay out of pocket. My wife ended up breaking down on a very busy street with cars behind her yet Ford won't acknowledge this is a bigger issue than the 1.6 million vehicles they recalled. How can my issue be exactly the same yet not meet the criteria? so does somebody have to be killed before it's address, or how many poor people have to pay out of their pockets with money they don't have before this is recalled as it should be. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Festus, MO, USA

problem #601

Apr 302016

Fusion

  • 126,000 miles
I approached a stop sign and after stopping, I attempted to accelerate, but my car had significantly reduced power. The wrench illuminated and I was able to slowly guide my car to the shoulder of the road. I turned my car off, waited a few minutes and started it again. It started with no problem and I was able to drive it to the garage. I was told I'd new a new throttle body that would cost approximately $300 to replace including labor.

- Bowling Green, KY, USA

problem #600

Apr 262016

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. While driving 68 mph, the vehicle lost acceleration intermittently and a repair service light illuminated. The contact pulled over, shut off, and restarted the vehicle. The service engine soon light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Gilbert, AZ, USA

problem #599

Apr 232016

Fusion

  • 67,500 miles
On the evening of April 22, 2016 car shut off when in motion at 35mph on a city street. No indicator lights came on. Put car in neutral and started it after three attempts. The following morning I drove the car 2 miles to my father's house to have him check it. The car shut off while in motion at 25 mph on a city street. Five times. A 10 minute drive took me more than 30 minutes. Error code P2111 came up. My car has under 68,000 miles. Throttle body. I believe this is covered under my extended warranty.

- Evergreen Park, IL, USA

problem #598

Mar 242016

Fusion

  • 130,000 miles
The vehicle starting having a rough idle and stalling out at a red lights. I immediately had it checked, and the technician cleaned the throttle body which seemed to help for a few days. Then, with no warning I saw smoke/steam pouring out from under the hood so I immediately called for help and asked what to do. I was advised by the technician to immediately pull over and shut the car. I had the car towed to lilliston Ford in vineland, NJ. I was told I needed a new motor. When asked why, I was consistently told that they were not sure without taking the motor apart but that they found all of the coolant in the engine pan, mixed with the motor oil. It seems to be that the most likely scenario is that the head gasket went bad and coolant leaked into the motor causing two things to happen - it mixed with the engine oil (which is obviously bad), and since now all of the coolant was out of the radiator the car overheated and warped the engine block. This vehicle is only 6 years old and was religiously maintained and should not be having major issues as such. Case number: Cas-9188661.

- Mays Landing, NJ, USA

problem #597

Mar 012016

Fusion

  • 107,168 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.

- Holton, IN, USA

problem #596

Jan 292016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Sunflower, MS, USA

problem #595

Jan 072015

Fusion

  • 76,000 miles
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

problem #594

Oct 202015

Fusion

  • 135,000 miles
Engine would drop to idle and not respond to accelerator pedal, only restarting would solve. Escalated to engine completely dying requiring a restart often at highway speed. On 10/20 driving to airport in Chicago, car died a total of 7 times. Called Ford corporate regarding the etb customer satisfaction program, found my vehicle VIN was not included. On 10/22 took to Ford dealer and the etb was replaced at customer expense. Was told that the codes were exactly the same as the etb's being replaced under the customer satisfaction program. Called Ford corporate again, but would not included in the program. A serious potentially life-threatening issue when a vehicle stalls in heavy traffic. Suggest that all of the 2010 Ford Fusion should be included in the satisfaction program or the program should be upgraded to a recall program.

- Rockford, IL, USA

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