The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was slow to accelerate when the accelerator pedal was depressed and idled extremely low. The vehicle suddenly surged at a high rate of speed. The contact had to coast the vehicle off the road and restart the vehicle. The vehicle was taken to a dealer who was unable to replicate and diagnose the failure. The contact received notification of a manufacturer service campaign for the electronic throttle body extended coverage, but the dealer refused to provide the manufacturer's solution to repair the vehicle. The contact was uncertain if the vehicle would be repaired the contact received notification of customer satisfaction program: 13N03. The failure mileage was not available. Updated 06/29/17

- Wise, VA, USA

The contact owns a 2010 Ford Fusion. The contact stated that the check engine warning indicator illuminated. The vehicle was serviced per NHTSA campaign number: 15V793000 (fuel system), but the remedy failed to repair the vehicle. The contact mentioned that the check engine indicator illuminated 90 days after the recall repair. The vehicle error code was in reference to the canister purge valve. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

- West Point, VA, USA

The issue I have been having with this vehicle involves the throttle body which has been replaced twice now since I have owned this car. While driving this vehicle, myself and my daughter, at separate times, lost acceleration while on the highway. This could have been a very dangerous situation if the timing of being on the road was different as well as the amount of vehicles on the road. We both were able to pull over to the side of the road. Thank goodness we were both in the far right lane when the acceleration failed. Ford did recall the product at one time, however, now they are unwilling to assist with the 2nd fail. This appears to be either an engineering defect or vendor defect in the part. This is a dangerous defect as collisions could occur when unable to accelerate on high speed roads as well as dangerous for other drivers who are unable to gage the speed of the slow moving vehicle.

- Chesterfield, MI, USA

2010 Ford Fusion idler pulley bolt sheered off along with piece of engine block and pulley resulting in a near accident as drive belt, and power steering failed and vehicle would not go past 20 miles per hour (on highway). My wife (5 months pregnant) was driving at the posted speed of 70 mph when the pulley and bolt sheered off. Her car was nearly struck from behind by several vehicles as well as not being able to steer the car herself. Looking at Ford Fusion blogs, this appears to be a common problem that Ford has not fixed in their earlier models. This design and/or stress fault causes safety concerns as well as costly repairs since piece of the engine block can sheer off with the idler pulley bolt.

- Novi, MI, USA

The contact owns a 2010 Ford Fusion. While the vehicle was stopped at a traffic light, the wrench warning indicator illuminated and the vehicle did not accelerate. The vehicle was idling. When the contact turned off and restarted the vehicle, it resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the throttle body needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The manufacturer stated that the vehicle did not qualify for the warranty extension. The approximate failure mileage was 39,000.

- Chicago, IL, USA

The contact owns a 2010 Ford Fusion. While driving 60 mph, the vehicle stalled without warning. The vehicle was diagnosed, but not repaired. The manufacturer was not made aware of the failure. The failure mileage and VIN were not available.

- Highpoint, NC, USA

The contact owns a 2010 Ford Fusion. While driving approximately 75 mph, the vehicle failed to accelerate and the throttle body warning indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The failure mileage was 245,000. The VIN was not available.

- Sunflower, MS, USA

The contact owns a 2010 Ford Fusion. The contact stated that while driving, the check engine sensor warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel tank had failed causing fuel to leak out. The vehicle was not repaired. The contact mentioned that in October of 2016, the vehicle was inspected under NHTSA campaign number: 15V793000 (fuel system). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 15V793000 (fuel system) due to the previous inspection performed. The contact stated that the vehicle had experienced the same failure listed in the recall. The VIN was not available. The failure mileage was 105,000......updated 03/08/17

- Amarillo, TX, USA

Without warning, driving highway speeds we lost power. Got the car started again and realized there was no heat, then noticed the temperature gauge was on hot. The battery light, check engine light and wrench light turned on. We eventually had to be towed at a cost of $460. The master mechanic identified the water pump cracked, then resealed itself and coolant mixed with the oil which killed the engine. He said there would have not been any warning and this issue has been seen before and is catastrophic. We now have to replace the engine at a cost of $8000. There are forums online with other Fusion owners experiencing the same issue but no recognition or recall from Ford. I have had issues with this car since the day I bought it. I had to have my electronic throttle body replaced twice, also not a recall by Ford but a customer satisfaction program. I guess they are ok with having cars literally turning off at highway speeds before they fix the issues.

- Renton, WA, USA

My child was driving my Ford 2010 Fusion and it suddenly caught fire destroying the engine and surrounding components, everything inside the car was melted. Fire destroyed the front of the inside of the car. There were no check engine lights or other warning signs displayed on the car dashboard.

- Farmington Hills, MI, USA

While driving at approximately 40 mph, the car began to shake and immediately lost power. The service engine soon light illuminated and the car would not accelerate in traffic. Luckily our house was within 1 mile of where the failure happened. After making it home we had the obd engine code read and it stated that it was an issue with the throttle body. We found out searching the internet this is a known issue and Ford has extended the warranty for this issue to 10 years 150,000 miles. Car is 6 years old with 109,000 miles. After turning the car off and back on the service engine soon light was no longer illuminated. We immediately scheduled service at a local Ford dealership. Dealership claimed they would not make any repairs under field service action number: 13N03 because the service engine soon light was no longer illuminated. They suggested we return when the car exhibits the issue again. In other words "come back next time your car fails while driving". this is a known issue, with dangerous consequences, and service was refused. We contacted Ford customer relations and was told the car should have been fixed. They contacted the dealer and afterwards revised their statement, claiming the service engine soon must be illuminated for the repair to be covered under field service action number: 13N03. This is a known intermittent issue, and according to the servicing dealer "the code is cleared after restarting the vehicle 3 times". this was never mentioned when making the service appointment. If the burden of proof was on us, we would have taken the car immediately to the dealership. Now we are simply waiting for the failure to occur again so we can have the repairs made. Hopefully, the failure does not happen at highway speeds.

- Newton, NJ, USA

My vehicle has the tendency of reducing acceleration, when you are driving at a speed of 35 or above the car will slow down and almost come to a complete stop. If you are in the fast lane and your car will not accelerate what can you do if there is lots of traffic behind you, this will definitely cause an accident because you have no where to go and cars are right up on you. This is an accident waiting to happen. This problem has happened to me 4 times when I was on just the streets and not the highway, I was going 45 mph and all of a sudden my car loses speed and it went all the way down and no matter how much I tried to accelerate it would not go any faster, so I coasted over to the side of the road and turned the engine off and called my son to meet me because I didn't know if it would start again. It did but the engine light stayed on. I started driving it again and it did the same thing. I got a little closer to home and pulled over to this exxon gas station; sit there until my son came and he started it again and he followed me home. A few days later it did it again; it has done this 4 times even this morning on my way to the Ford dealership whom I thought was going to fix the problem but wanted me to pay them $115 out of pocket for a diagnostic that I should not be paying anything that is their mistake or mess up. I will see if I can round up enough complaints for a class action lawsuit, because why would I have to pay for something that's their fault when the car was built.

- Phoenix, AZ, USA

The contact owns a 2010 Ford Fusion. While at a dealer for routine repair, the technician diagnosed that the rear main seal was leaking oil and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 37,940. Updated 01/04/17 updated 02/13/17.

- Sterling Heights, MI, USA

The contact owns a 2010 Ford Fusion. While driving 45 mph, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle stalled and the check engine and service engine warning indicators illuminated. The contact mentioned that the failure recurred on two separate occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 89,000.

- Phoenix, AZ, USA

Hi I need help with getting my car fix. I took my car in for the recall on the throttle and my car still isn't fix. I've taken it in three different time. The first two times they fix to parts. The third time, they are trying to charge me. I saw in the recall about the crack which can leak gas. My car has the crack they put on machine and I have print out. Ford of upland California won't fix car unless I pay. What steps do I take now? I'm afraid of getting into an accident. My car acts as they it's going to shut off. My paperwork shows that the machine says evaporation leak from filter neck. Please help this is second complaint I've made.

- Ontario, CA, USA

The contact owns a 2010 Ford Fusion. While driving 30 mph, the vehicle vibrated abnormally and stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA campaign number: 10V222000 (power train). The manufacturer was not notified of the failure. The approximate failure mileage was 83,000. The VIN was not available.

- Cheektowaga, NY, USA

Takata recall- my car stalls and doesnt turn all the way. If I slow down or stop the car will give out I got a diagnostic done three times and three different things came up and I got all the fix but it still do the same thing I see other people that have the same car have the same problem I was on the expressway when this did this this is very dangerous

- Chicago, IL, USA

The contact owns a 2010 Ford Fusion. While driving 35 to 50 mph, the vehicle lost power and shut down. The vehicle was coasted to the side of the road and restarted; however, the failure recurred multiple times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 46,000.

- Rochester, NY, USA

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle had not experienced a failure until the dealer repaired it for a manufacturer's recall to address the cpv valve. The dealer indicated that they reset the code, but did not replace the cpv valve. Shortly after the repair, the service engine warning indicator illuminated. The dealer indicated that the recall repair was performed and they would cover the labor cost if the contact replaced the part. The manufacturer did not provide assistance. The manufacturer stated more than three times that they would respond back in 24 to 48 hrs, but the contact waited for weeks with no solution. The approximate failure mileage was 126,439.

- Raleigh, NC, USA

The contact owns a 2010 Ford Fusion. While driving 65 mph, the vehicle stalled without warning. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the throttle body and fuel injectors needed to be replaced. The vehicle was repaired three times; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

- Pemberton, NJ, USA