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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
58,935 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 3 of 35)

« Read the previous 20 complaints

problem #653

Oct 032018

Fusion

  • 120,000 miles

A D V E R T I S E M E N T S

Takata recall I was driving and the car began to slow down rapidly. I was unable to control where I was going and unable to accelerate or decelerate. I have no control over the vehicle when this happens. It is not an all the time problem, but does happen very often. The check engine light comes on when it happens and the car accelerates briefly before instantly shutting off. The wrench symbol also comes on before this all takes place. I could be using cruise control or just normal driving and it happens in both situations. The vehicle tends to do it no matter where you are such as a high way or on a regular city street. I have had the vehicle checked out numerous (six) times to see why it does this. The mechanic hooks it up to the computer every time and states there is nothing wrong but then resets the symbol lights so they go out. The car will be fine for a week or so and then do it again! it is scary when it happens and I try not to drive the car due to this issue. How can you fix something the mechanics state is not broken? something isnt right with the vehicle and something needs to be investigated to see why it does this! it can not only be my car!

- Dubois, PA, USA

problem #652

Jul 192018

Fusion

  • 80,000 miles
There has been an investigation on this complaint but it not under my VIN number. My car is shaking causing vibration when I'm driving. The tire seems if it's going to fall off the car as I'm driving. There is no light indicating there is something wrong. It does not pick up speed I would have to put my foot all the way to the floor for it to really go anywhere. I'm on the highway everyday going to work. I hope one of these days nothing happens to me or my family because Ford won't just take a look at the car when I'm calling them telling them that it's the same problem the recall explains what the problems are. Recall #11V57400

- Colorado Springs, CO, USA

problem #651

Sep 042018

Fusion

  • miles
I took my 2010 Ford Fusion to one of my local Ford dealerships for electronic throttle body issue. I was charged for $450 for the manufactured recall/investigation, when it is supposed to be free. Please find my bill attached in documentation. Thanks

- Fairfax, VA, USA

problem #650

Aug 242018

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the brakes failed to function properly when applied. The brake pedal traveled to the floorboard several times, which caused the contact to have to apply force and pump the brake pedal each time the failure occurred. In addition, the electric power steering failed and caused the steering wheel to become extremely tight when attempting to turn in either direction. The vehicle was also serviced for a manufacturer extended warranty campaign regarding the throttle body; however, the contact noticed that the vehicle was slow to accelerate while the other two failures progressed. The dealer (worthington Ford, 2950 N bellflower blvd, long beach, ca 90815, (562) 420-3333) was unable to provide a permanent remedy yet for the three failures that were experienced. The vehicle was not included in NHTSA action numbers: EA17004 (steering) and PE13003 (engine). The manufacturer was notified of the failures. The contact was waiting for a response from the manufacturer to determine if they could provide a permanent repair. The vehicle was not repaired. The VIN and failure mileage were not available.

- Long Beach, CA, USA

problem #649

Aug 212018

Fusion

  • 42,000 miles
Error code P2112 - stuck throttle body. Acceleration disappears at high rate of speed, resulting in limp along, no propulsion to zero. Car stalls in high speed traffic, requiring immediate pullover. Very unsafe. Other Fusion of same exact year, production location, and model are covered under a customer service bulletin 13N03, but not the hybrids, even though experiencing the same exact issue. Just want this potentially fatal bug to be removed from my vehicle. Ford indicates no coverage or fix, due to it being a hybrid... although same issue as non-hybrid Fusion from same year, production facility, build date.

- Waunakee, WI, USA

problem #648

Aug 182018

Fusion

  • 77,500 miles
Electronic throttle body fialure. My car has same issue as campaign 13N03 but since mine is hybrid Ford will mot honor it. My car shut off three times on a drive from California back to AZ with error please pull over and lost all engine power. Highway speeds and hot outside

- Glendale, AZ, USA

problem #647

Jun 192018

Fusion

  • 62,000 miles

A D V E R T I S E M E N T S

Driving down a exit, ramp, lost all ability to accelerate. I idled to the parts store, had the check engine code read, it indicated a throttle body malfunction. I ordered and then replaced the throttle body and it fixed the problem

- Sedalia, MO, USA

problem #646

Jun 102018

Fusion

  • 82,000 miles
The contact owns a 2010 Ford Fusion. While driving at unknown speeds, the vehicle stalled and the check engine indicator illuminated. The contact stated that the moon roof failed to open or close and the doors failed to open. The contact had to use the window to exit the vehicle. The vehicle was taken to the local dealer (long-lewis Ford Lincoln, 2551 john hawkins pkwy, hoover, al 35244, (205) 718-7027) where it was diagnosed that the moon roof was off track and the throttle body needed to be replaced. The throttle body was repaired. The other failures were not repaired. The manufacturer was notified of the failures and did not assist. The failure mileage was 82,000. The VIN was not available.

- Helena, AL, USA

problem #645

May 252018

Fusion

  • 56,000 miles
The contact owns a 2010 Ford Fusion. While driving, the vehicle failed to accelerate when the accelerator pedal was depressed. When the vehicle was turned off and restarted, it operated normally. The vehicle was taken to the dealer cloninger Ford (1241 us hwy 70 SE, hickory, nc 28602), but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 56,000.

- Mewton, NC, USA

problem #644

May 232018

Fusion

  • 70,243 miles
I inherited this vehicle a little over a year ago. The vehicle shuts off for no reason and the battery and wrench light come on. After much research I have found that this could be the etb assembly and that several people have complained about this. This is dangerous and I do not know why Ford has not recalled it yet rather than offering the customer satisfaction program. I have an appt to take it to a dealership on Saturday. This is a known issue and we shouldnt have to pay for any diagnostics. If something happens to me while driving I will sue.

- Sacramento, CA, USA

problem #643

Oct 192017

Fusion

  • 74,000 miles

A D V E R T I S E M E N T S

Takata recall when I bought the car from a car lot it was said that it was inspected and ready. Ended up having to replace (2) motor mounts and (1) transmission mount. Was having a vibration from car, running, in gear, at stops, holding brake.

- Troy, OH, USA

problem #642

Nov 112017

Fusion

  • 85,000 miles
Variable valve timing needs replaced vehicle shakes. Should not be a problem with a vehicle 7 years old

- Tiffin, OH, USA

problem #641

Aug 162017

Fusion

  • 72,956 miles
While driving on the highway my 2010 Ford Fusion hybrid suddenly lost power and quickly decelerated from 65 mph to less than 20mph. I took it to the dealer who said that the throttle body needed to be replaced. This is the same issue on the non-hybrid Ford Fusion for which Ford has issued an extended warranty under customer satisfaction program 13N03 however Ford has excluded hybrids and manual transmissions that have the same throttle body part.

- Colorado Springs, CO, USA

problem #640

Aug 012017

Fusion

  • 35,000 miles
Engine went to limp mode.

- Hesperia, CA, USA

problem #639

May 222015

Fusion

  • 29,248 miles
While driving upon acceleration increase of speed and slowing down there is a loud wining sound. When driving the vehicle for 15-20 minutes I can smell fuel inside the car. This is not when filling fuel it's while the car is driven for a length of time each day. The battery goes dead when sitting for one to two weeks. We have purchased 2 batteries in 1 year, had cables and connections cleaned and replaced. There has been messages coming up for "check engine" and the fan is noisy when the air or heat is turned up.

- Dickinson, ND, USA

problem #638

Jul 232017

Fusion

  • 117,000 miles
In lower gears / below 3500 RPM, I will occasionally experience a sudden deceleration, and then an abrupt acceleration as the vehicle attempts to make it to the commanded speed. This only occurs when the vehicle is already in motion, most often city streets, occasionally while accelerating onto a highway. I believe this creates a potentially dangerous situation, as a driver may not have the full, consistent acceleration that he expects to have. This issue began shortly after receiving "check fuel filter" codes, due to a poorly designed inner gas cap gasket, which allows for contamination to obstruct the easy fill system's inner seal. I believe this may also be related to an issue with a throttle body controller, similar to the many Ford products and customers whom have submitted prior complaints. Not sure why those throttle body controllers didn't get a recall, the problem is common enough and the potential damage substantial.

- Fayetteville, AR, USA

problem #637

Jul 142017

Fusion

  • 90,000 miles
Takata recall whenever I come to a complete stop, my car seems to stop accelerating or stall. The RPM goes up, put it does not accelerate. I have to pull over, and cut my car off for it to start driving again and repeat that process when it happens again and its been happening for a while. When I got my transmission fluid flushed and topped of it stopped happening for a few months, but then it started messing up again.

- North Charleston, SC, USA

problem #636

Jun 202017

Fusion

  • 67,700 miles
While driving at highway speed with cruise control engaged, the cruise control de-activates, the check engine light comes on, and the wrench icon comes on at the instrument panel. The engine begins to run very rough, surging, then slowing down, and the cruise control cannot be re-engaged. The throttle body was replaced by the Ford dealer 18 months ago, and the condition that exists now was the same that existed prior to the throttle body being replaced 18 months ago. Vehicle currently has less than 68,000 miles. Fuel economy is 20% lower than normal. It is frightening to attempt to pass on 2-lane roads, because you never know when the engine will sputter. This started occurring occasionally in mid-June, 2017, and now occurs every time you drive the car. Code that was stored was P2119, "throttle body range."

- Covington, OH, USA

problem #635

Jun 262017

Fusion

  • 43,700 miles
Driving locally, wrench and engine lights came on suddenly. When I got short ways to store, turned engine off and restarted, lights gone - thought it was a fluke. Proceed to drive home to contact Ford, both lights come on again, car begins declerating with no warning, no action on accelerator, car slows (I didn't know this was called limping) and I pulled of highway and get to parking lot. Car towed to Ford dealer. I had no clue what problem was replaced electronic throttle body car is 7 years old, only 43,700 miles. Afraid to drive car as this can happen again - what if I'm in heavy traffic at high speeds. Can't believe Ford was able to avoid a recall --- this is a very dangerous problem!!!!

- Rochester, NY, USA

problem #634

May 182017

Fusion

  • 50,820 miles
The contact owns a 2010 Ford Fusion. When the accelerator pedal was depressed, the vehicle hesitated before accelerating. The transmission and check engine warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,820.

- Mc Keesport, PA, USA

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