Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,305 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 2 of 32)

« Read the previous 20 complaints

problem #605

Jun 232016


  • 70,180 miles


The contact owns a 2010 Ford Fusion. While the vehicle was stopped at an intersection, it lost power while attempting to accelerate. The vehicle rolled as if it were shifted into neutral. The vehicle was taken to a dealer where it was diagnosed that the throttle body assembly failed and needed to replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,180.

- Austin, TX, USA

problem #604

Jun 252016


  • 61,000 miles
Driving on highway and car just lost power. Wrench light came on. Could only drive about 5 mph. Car was shaking/ chugging as I tried to give some gas. Shut car off and waited 5 minutes and car ran good. Happened again about half hour later. This happens about once every month with the car but this is the first time while highway driving. Very dangerous. Usually happens at lower speeds but this time I was going about 30 mph (coasting) and went to give it some gas and suddenly the engine had no power. Whenever this happened previously, I would restart the engine. It would rev in neutral ok, but if you put it in drive, the wrench light would come on again and you would have no power. If you let the car rest for a minute or two before re-starting chances are your ok.

- East Meadow, NY, USA

problem #603

Jun 152016


  • 100,000 miles
We purchased the car used in 2013 and had to have a motor put in 3 days after purchasing. The engine light came on and we took immediately to a mechanic and the motor was replaced.

- Bremen, GA, USA

problem #602

May 232016


  • 96,000 miles


Our vehicle is a 2010 Fusion with 96,000 miles on it. My wife drove to work yesterday and the wrench light came on and vehicle went into limp mode and would not accelerate over 40 mph and was extremely slow getting to that speed. I know Ford has a "satisfaction program" for this exact issue yet when I called them my VIN was not in the program. This is the same damn problem as the other etb replacement and software update yet I'm being told I have to pay out of pocket. My wife ended up breaking down on a very busy street with cars behind her yet Ford won't acknowledge this is a bigger issue than the 1.6 million vehicles they recalled. How can my issue be exactly the same yet not meet the criteria? so does somebody have to be killed before it's address, or how many poor people have to pay out of their pockets with money they don't have before this is recalled as it should be.

- Festus, MO, USA

problem #601

Apr 302016


  • 126,000 miles
I approached a stop sign and after stopping, I attempted to accelerate, but my car had significantly reduced power. The wrench illuminated and I was able to slowly guide my car to the shoulder of the road. I turned my car off, waited a few minutes and started it again. It started with no problem and I was able to drive it to the garage. I was told I'd new a new throttle body that would cost approximately $300 to replace including labor.

- Bowling Green, KY, USA

problem #600

Apr 262016


  • 120,000 miles
The contact owns a 2010 Ford Fusion. While driving 68 mph, the vehicle lost acceleration intermittently and a repair service light illuminated. The contact pulled over, shut off, and restarted the vehicle. The service engine soon light illuminated. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

- Gilbert, AZ, USA

problem #599

Apr 232016


  • 67,500 miles


On the evening of April 22, 2016 car shut off when in motion at 35mph on a city street. No indicator lights came on. Put car in neutral and started it after three attempts. The following morning I drove the car 2 miles to my father's house to have him check it. The car shut off while in motion at 25 mph on a city street. Five times. A 10 minute drive took me more than 30 minutes. Error code P2111 came up. My car has under 68,000 miles. Throttle body. I believe this is covered under my extended warranty.

- Evergreen Park, IL, USA

problem #598

Mar 242016


  • 130,000 miles
The vehicle starting having a rough idle and stalling out at a red lights. I immediately had it checked, and the technician cleaned the throttle body which seemed to help for a few days. Then, with no warning I saw smoke/steam pouring out from under the hood so I immediately called for help and asked what to do. I was advised by the technician to immediately pull over and shut the car. I had the car towed to lilliston Ford in vineland, NJ. I was told I needed a new motor. When asked why, I was consistently told that they were not sure without taking the motor apart but that they found all of the coolant in the engine pan, mixed with the motor oil. It seems to be that the most likely scenario is that the head gasket went bad and coolant leaked into the motor causing two things to happen - it mixed with the engine oil (which is obviously bad), and since now all of the coolant was out of the radiator the car overheated and warped the engine block. This vehicle is only 6 years old and was religiously maintained and should not be having major issues as such. Case number: Cas-9188661.

- Mays Landing, NJ, USA

problem #597

Mar 012016


  • 107,168 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.

- Holton, IN, USA

problem #596

Jan 292016


  • miles
The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Sunflower, MS, USA

problem #595

Jan 072015


  • 76,000 miles


Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

problem #594

Oct 202015


  • 135,000 miles
Engine would drop to idle and not respond to accelerator pedal, only restarting would solve. Escalated to engine completely dying requiring a restart often at highway speed. On 10/20 driving to airport in Chicago, car died a total of 7 times. Called Ford corporate regarding the etb customer satisfaction program, found my vehicle VIN was not included. On 10/22 took to Ford dealer and the etb was replaced at customer expense. Was told that the codes were exactly the same as the etb's being replaced under the customer satisfaction program. Called Ford corporate again, but would not included in the program. A serious potentially life-threatening issue when a vehicle stalls in heavy traffic. Suggest that all of the 2010 Ford Fusion should be included in the satisfaction program or the program should be upgraded to a recall program.

- Rockford, IL, USA

problem #593

Jun 242015


  • 75,363 miles
The contact owns a 2010 Ford Fusion. While driving at approximately 60 mph, the check engine light illuminated intermittently. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the computer reflash needed to be repaired. The vehicle was repaired, but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle body needed to be repaired. The contact returned to the dealer with the diagnosis, but the technician refused to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 75,363. Updated 1/15/16

- Waynesville, NC, USA

problem #592

Aug 112015


  • 56,000 miles
I was driving down the highway and a red triangle light comes on that says to stop safely. The engine shut off. I had to pull over and turn car off. Once I started it back it starts fine but continues to turn off very few miles. This is a major problem and puts my families lives at risk. No lights are on after I turn car back on. This is very serious and can cause my family to die in a car crash. Thankfully the hybrid engine still works which lets me slowly pull over but my speeds on the interstate goes from 70 to about 30 really fast and puts us in a very dangerous situation. Please help me fix.

- Harrodsburg, KY, USA

problem #591

Oct 082015


  • 65,000 miles
While driving, the car will suddenly lose all acceleration and the maintenance wrench light will come on. This has happened while accelerating from a stop, and while going 60 mph down the highway. The only way to reset it is to restart the car. If the car is not restarted, it will shake vigorously as if it is going to stall on its own. Once restarted, acceleration is restored to normal until it does the same thing again.

- North Aurora, IL, USA

problem #590

Oct 122015


  • 65,000 miles
While stopped at red light and stop signs attempting to turn, the vehicle would rev itself corresponding with a rapid increase/decrease in RPM. Upon acceleration the car would stutter and the engine turned off while allowing me to enter the intersection resulting in very close calls. This has been recurring with more frequency.

- Fort Myers, FL, USA

problem #589

Oct 122015


  • 112,609 miles
I was affected by the throttle body thing. I got it fixed at jim click Ford in tucson. I've been experiencing heavy acceleration and throttle response problems since. I had my trams fluid leak from the cap. No leaks in any of my hoses. My rpms stay between 1700-2700 regardless of what speed I'm going. I took it back to jim click, even tho showing no errors. And it's always whining, my engine. I don't know what's causing this, but I definitely take care of my car. And Fusion been having a lot of problems. And people tell my my car makes really loud noise when turning. I've never heard it or felt it, but I've been told by multiple people.

- Tucson, AZ, USA

problem #588

Sep 122015


  • 88,000 miles
While driving I noticed the temp gauge was on high. No warning lights preceding this and now low coolant alarm. Turned a corner to pull off and before I could, check engine light came on and engine shuddered to a stop causing me to loose steering and brakes. With no warning enabling me to either check the car out, or safely get off the road. The water pump which is inside the engine failed. It has contaminated the oil now requiring an entire new engine. On searching google for the Ford 3.5L V6 engine this appears to be a huge problem with these engines and its design. I cant imagine what would happen should it fail without warning at highway speeds.

- Delmar, NY, USA

problem #587

Aug 192015


  • 13,700 miles
While driving down the freeway at approx 70mph in heavy traffic, the vehicle made a slight jerk, and lost propulsion. I had to cross several lanes of traffic off to the edge of the road. There was no response to pressing on the gas pedal. Once stopped and in park, the engine idled very roughly, shaking the entire car. I turned off the engine, waited about a minute, and re-started the car. It had to crank for a few seconds before turning over and starting. It then drove fine for about another 10 miles before quitting again. I again stopped, then restarted the car, and limped it home on side roads, off the freeway. It did not drive smoothly, but made it the other 15 miles home without quitting again. I took the car to an independent mechanic, who researched and found a known problem with the throttle body, causing these exact symptoms, and has referred me to a Ford garage for an in-warranty repair. The appointment for that is tomorrow.

- Bangor, MI, USA

problem #586

May 012015


  • 85,000 miles
I believe this car is also affected by the electronic throttle body issues plaguing Ford. I was driving the vehicle when it suddenly loses power and the "wrench" light appears. The vehicle lost speed and did not respond to the gas pedal. I was able to pull over and restart the vehicle with temporary resolution of the problem. This has been a gradually worsening problem.

- Ypsilanti, MI, USA

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