Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,305 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 8 of 32)

« Read the previous 20 complaints

problem #485

Dec 182013


  • 18,176 miles


Yesterday, 12-18-13 while driving at approx. 65 mph on highway car throttle stopped responding and went into rough idle. Did same thing 4 times and I narrowly escaped being rear ended. Had to get to side of road and turn off engine. After letting car set for approximately 2 minutes car restarted and seemed to run fine until the next unpredictable incident. Today 12-19-13 on way to dealership pulled into traffic and was almost broadsided. Almost being killed 4 times in 24 hrs. Suggests a major safety issue. Dealership was aware of problem as soon as I mentioned it indicating this was not first time. Dealership fixed issue even before discussing price as they said I could not drive car if this part was not replaced (again indicating a major safety issue that they were already aware of). According to NHTSA action # PE13003 this complaint has been under investigation since Feb. 21, 2013. I feel this issue needs to be addressed before it leads to fatalities. Called Ford customer service on this date and was given very little assistance on the issue other than they would report it for internal investigation. Feel that an immediate recall should be issued.

- Haines City, FL, USA

problem #484

Sep 282013


  • 55,000 miles
My car, 2010 Ford Fusion SE, has now stalled on me three times with in the matter of 3 months. The first time it stalled I was pulling onto a main road and taking a left, having to cross both lanes and it stalled as soon as I tried to accelerate across both lanes, I barely made it across both lanes to pull over and get out of the way. The second time was similar except I was taking a right onto a street and could pull right over. The third time it stalled on me I was driving approx.. 50mph over a bridge and had to pull over where the traffic was coming onto and off of the highway and thought I was going to get hit. My car is not paid for and now I need to spend almost $400 right before christmas... I can not believe this isn't a recall after reading over 600 similar situations... if this were to result in an injury or fatality would that make it a recall??

- Norton, MA, USA

problem #483

Dec 132013

Fusion 4-cyl

  • 52,110 miles
Was pulling out of my road which is in a bad curve, so you need acceleration. The car lost all power, and was stuttering. Wrench light on and still running just a bad stuttering. Car barely misses me in the curve because I don't have enough momentum to get out of the road. I cut the car off and restart it, and it acted like it did not want to start but finally did. Thank god. Drove it back in our road and parked it. Scared me bad. This is the only issue I have had with this car. But if I had known about it I would not have bought. Over $400 estimate to fix throttle body. Very upset this car has 52000 miles on it.

- Statesville, NC, USA

problem #482

Sep 122013

Fusion 6-cyl

  • 73,521 miles


Driving down the interstate and the car jerks and then decelerates, cannot push the gas as it will do nothing, the transmission light comes on and you have to pull over shut the car off and let it sit for a minute and crank it back up. This happened only once at first, however, now occurs very frequently during interstate driving. So I called the Ford dealership, to get a price check on the part as computer threw code P2111, who advised that this is a common issue with this car and cannot understand why Ford has not done a re-call on the throttle body issue. I really think someone needs to do something about this before someone gets seriously hurt or killed from their vehicle just deciding it wants to decelerate while driving.

- Lexington, NC, USA

problem #481

Dec 032013

Fusion 6-cyl

  • 103,000 miles
First incident - I pulled out onto a main street & the motor cut out. Also when I was on the interstate (going to work) was going about 65 mph...and the motor cut out. I had to pull over on the berm of the road- shut the car off & restart it. This is very dangerous as I cannot tell when it will shut down & where I am at on the highway...& if I can get off the road before someone hits me! this has happened a total of 5 times now & I am afraid to drive it for fear of getting hit by another car! (a wrench shows up on the instrument panel each time this happens!)

- Mineral City, OH, USA

problem #480

Dec 032013


  • 43,000 miles
While traveling on the local highway, the car lost power and started to shake. The service and check engine lights appeared on the dashboard. Luckily it was not rush hour and the traffic was light. After pulling off of the road, I was able to turn off the car and back on. The engine appeared to operate normally. The incident happened again a few miles later. This time the check engine light remained on after the restart. I was able to successfully drive the car to the local dealership. The dealer stated that the throttle body needed to be replaced. Luckily I have an extended warranty and it only cost me $100, unlike some of the other folks who have reported the same issue. This could have been much worse if the traffic was heavier or if I was unable to get to the side of the road quickly.

- Langhorne, PA, USA

problem #479

Dec 262012

Fusion 4-cyl

  • 41,339 miles


Vehicle lost power when driving. The rpms went to about 1000 RPM (jumping up and down). This caused me to have to pull to the side of the road. After stopping and restarting the car the car drove fine. This happened a few times. Luckily I did not have accident. I brought the car in and diagnosed by Ford service on November 29 as faulty throttle body. The car has @ 41339 miles and this was not covered by warranty.

- Merrick, NY, USA

problem #478

Nov 262013

Fusion 4-cyl

  • 44,500 miles
Vehicle stalled and went into limp mode causing me to have to pull to the side of the road. After stopping and restarting the car the car drove fine. Car was diagnosed at a local Ford dealer with a faulty throttle body.

- Pewaukee, WI, USA

problem #477

Nov 212013


  • 41,590 miles
Driver was driving vehicle home from work when the acceleration stopped working while she was driving. Driver stated that she heard a clunking noise when the acceleration stopped working that sounded almost like the vehicle was running out of gas, only the tank was full at the time. Vehicle was towed to Ford dealership where it was determined that the throttle body had failed.

- Atlanta, GA, USA

problem #476

Nov 232013


  • miles
Saturday afternoon on 11/23/13 we were driving 57 mph when the car buckled and the little wrench came on. We were barely able to get off side of the road since there was a ditch beside us and we were on a state route so there were cars coming towards us and vehicles behind us. We waited a few minutes started the car and headed on our way. Later on that same day around 10pm the car did the same thing and we had no power while trying to accelerate in the middle of the night and the little wrench comes on. This time there was less traffic at night so we were able to somewhat get off the road. Again we sat there for awhile, started it back up and headed straight back to our house. Since we know what the problem is already due to my wife having the same make, model, year of the car and her own mother having to replace the same thing. The dealership said it was the throttle body that needed replace. We are able to call the same dealership that my car was originally purchased from the same place where my wife got her car from and get the part needed. My wife's story with her car is a bit more intense while I was driving on the highway of 70 mph the car buckled and lost all power and cars were flying by almost not allowing me to get off the side of the road. Almost got into an accident because of it. If they really want me to be a happy Ford customer I would hope they would recall this knowing peoples lives and safety are at risk when the car loses all control while driving. Only time will tell if I have to come back and voice another complaint. I come from a family of Ford owners and I'm thinking it will stop with us.

- Pandora, OH, USA

problem #475

Oct 312012

Fusion 6-cyl

  • 31,000 miles


I purchased a 2010 Ford Fusion sel with 29,493 miles. I had under 2,000 miles when I began having trouble. This day I had only driven about six miles from home when I came up to a stop sign. While trying to accelerate, around 15 mph, the wrench light came on and I lost all power, the engine dropped speed rapidly bucking, surging and chattering as if it jumped time. Since I had no power, I dropped into neutral and coasted on to the shoulder of the road. At that point, it would only go forward with the same symptoms, so I put it in reverse and backed onto a side road and turned it off. I turned the flashers on and called a tow truck. They took the car back to the dealership. I called the mechanic the next day, then after waiting 24 hours with no response, I called back again, and the mechanic said they couldn't find nothing wrong with it. I then spent hours on line looking for what might be causing these symptoms and found hundreds of complaints about the exact same issues determined to be a defective electronic throttle body failure (etb). I found out since the engine was off, and check engine light never came on, the computer reset itself so there was no code. Then I also saw a video of another Ford reacting with the exact same symptoms as mine and learned Ford has modified the design of defective etb. After citing what I found to my mechanic, he decided to replace the defective part with the updated, modified part number ds7Z 9E926 D. the car was manufactured January 2010 so by November 2013 the warranty was up by 10 months. ( 3 year or 36,000 miles). I paid the amount $285.36 in full on November 02, 2013. Regarding Ford, why are they ignoring to acknowledge this as a safety issue " if I had a tractor trailer behind me going 65 mph and my car lost all power with no brake lights" there could have had been a very different outcome.

- Lockport, NY, USA

problem #474

Oct 302013

Fusion 4-cyl

  • 55,961 miles
During the month of September, my car began suddenly shutting off while I was driving. This happened multiple times on the highway and surface roads. I would pull over, turn the car off and wait a few minutes. The car would work fine afterwards. I first had the battery checked which revealed a bad battery, I had it replaced. The car continued to have symptoms after the new battery was installed. I also noticed the stalling happened more when I filled the gas tank completely. I finally took the car back to the place I purchased it for diagnostics. I discovered that the throttle body was defective. I was told by a tech that the manufacturer had assembled new throttle bodies to replace the originals as the original throttle body did not work properly. Apparently, the intake was not opening/closing properly therefore the engine was not getting enough gas at times. The shop was able to pull codes from the previous stall events, P2111 & P2112. They replaced the throttle body assembly, ~ $300. I see many complaints regarding this issue and expect/hope a recall will be issued in the near future. As a side note, my ABS light was on as well. There was a known recall on the driver's side air bag assembly, shorted to ground. Ford replaced the air bag assembly at no charge. I hope this information is helpful.

- Richardson, TX, USA

problem #473

Nov 012013


  • 48,000 miles
Car stalled on highway- had to pull over to shoulder and restart auto ran for at about 5 mph- did not react to accelerator.

- Ladue, MO, USA

problem #472

Nov 152013

Fusion 4-cyl

  • 25,000 miles
The car started to run rough, the engine light went on, there was no response to the gas pedal. I had enough speed to move to the shoulder. I turned off the car and the issue seemed to resolve itself. I happened two more times in the last three miles to my house.

- Nesconset, NY, USA

problem #471

Nov 112013


  • 69,690 miles
The Fusion will stall at highway speed. When driving the "wrench" light will come on and the gas pedal becomes useless and it is left to coast down the road. The only thing you can do is pull over, if possible and put it in park and shut it off. Then the car shakes like crazy like the engine will explode if you don't shut if off fast enough. There entire time the tachometer is bouncing up and down and gas pedal is useless. Putting it in park does not fix the problem. You have to shut down the car. Once shut off, you can wait a few seconds and restart the car. This will usually start decent but sometimes will be hard to start. Then it will drive normal. This has happened multiple times and 2 X today while on the interstate. There is no chugging or warning, it will just stop letting you use the gas pedal and starts shaking violently. I found out it is a problem with the throttle body. This is expensive to fix and dangerous if you don't as you can not always simply pull to the side and restart your car. Not safe for me or my pregnant wife. Fix the problem Ford.

- Kansas City, MO, USA

problem #470

Nov 012013


  • 58,530 miles
Owner was driving a 2010 Ford Fusion on a multi-lane highway in stop and go traffic approaching a two lane tunnel on Friday, November 1, 2013. Vehicle was non-responsive when pressuring the accelerator, so had to pull over onto shoulder of highway. Even after turning the car off and then restarting the ignition, car would not move when pressing the accelerator, although it began to shake. The dashboard light displayed as wrench icon, which according to the owner's manual meant a potential transmission problem. Aaa towed car to residential neighborhood. The next morning, Saturday November 2, a third party towing company hired by Ford roadside assistance arrived to tow vehicle to the nearest Ford dealership. The tow truck urged driver to drive the car to dealership, and followed behind. After about 2 miles of driving on residential surface streets, car became nonresponsive to accelerator while driving around 10 mi/hr. The tow truck driver towed the vehicle the remaining distance to Ford dealership in colma, California. After waiting for an hr, dealer mechanic reported that the throttle body needed to be replaced, and advised that the powertrain warranty was inapplicable despite vehicle being within the 5 yr / 60,000 mi window. The Ford dealership performed the repair and collected payment the same day. After returning home with the vehicle, I discovered that pg 19 of the 2010 Ford owner's manual showed that the throttle body was a covered part that Ford should have replaced at no charge as an emissions-related component so long as the vehicle was within 8 yrs / 80,000 mi. Ford customer service agreed that pg 19 showed that this part should have been covered under warranty. However, they advised that their internal Ford computer database indicated that this part was only covered for hybrid vehicles despite the written manual making no such distinction.

- San Francisco, CA, USA

problem #469

Nov 142013


  • 36,200 miles
Nov 14, 2013 - burleson, tx - power train I had almost the exact same issue as the person who posted on 11/14 from burleson, tx. While driving home from work, the wrench light came on and the car seemed to go into neutral and stopped accelerating. I pressed the gas, but it didn't help. I turned on my flashers and did manage to pull into a nearby hotel parking lot. Shifting it into manual, 2nd gear, as I was doing this seemed to provide a little power. I shut off the car and sat for a couple of minutes. When I restarted the car, it drove like normal, then repeated the issue after I made another stop on the way home about 10 minutes later. I have scheduled it for service for Monday, 11/18 so I don't yet have the dealer diagnosis, but given the number of similar issues I'm seeing on this site, I wanted to get my incident in as well as it appears that this may be a recall issue, so my complaint very much mirrors the one from burleson, tx, where he or she found 10's of thousands of 2010 Ford Fusion owners facing or having faced this same issue.

- Trumbull, CT, USA

problem #468

Sep 072013

Fusion 4-cyl

  • 60,000 miles
The first time the incident occurred I was riding down the interstate and just out of no where the car cuts off without the middle of traffic!!! the orange wrench light came on and then the engine light. I was able to get to the side of the road and restart the car. I was able to get a diagnostic test done at oreilys and the code P1121 (or something like that) indicated that the throttle control was stuck open. I was able to drive the car on without incident. It has cut off several times since then without warning, but I continue to drive because this is my only form of transportation. It is totally unpredictable and dangerous!!! after talking to other Ford owners and doing my research online I see this is not an isolated problem. This is unsafe and the part should be recalled!!!! I have continued to drive and make sure that I am very cautious and I try not to go over 60mph, but after it happened again yesterday in a very compromising scenario... I'm going to have to buckle down and get it fixed.$$$$$$$$$$ I will never buy a Ford again!

- Daphne, AL, USA

problem #467

Nov 042013


  • 94,000 miles
The contact owns a 2010 Ford Fusion. The contact was driving 35 mph when the vehicle suddenly stalled. The contact placed the vehicle in park and restarted the vehicle after several attempts. The vehicle performed normally once restarted but the failure later recurred. The contact also stated that she had an issue with the vehicle jerking and failing to increase speed despite the accelerator pedal being depressed. The vehicle was taken to an independent mechanic but the failure could not be duplicated. The vehicle was not repaired and the manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.

- Fort Hood , TX, USA

problem #466

Nov 042013

Fusion 4-cyl

  • 40,500 miles
While driving approximately 45mph the car suddenly started running rough and lost all power. RPM decreased dramatically and the car would not accelerate, however the engine did not stop running. The wrench indicator came on as I managed to safely get to a parking lot. I turned off the engine and waited several minutes. I re-started the engine and drove home with no further incident. Since the incident I took the car into a reputable shop for proper diagnostic which resulted in no indication or failure codes from the tests. There was no forewarning for the failure incident and I will say that I was in a precarious and dangerous traffic condition when the failure occurred. Through further research I found the following: Unfortunately this failure seems to be occurring more frequently and linked to a throttle body problem. The diagnostic codes for this failure apparently get erased when the car engine is cycled off then on, preventing a diagnostic test from capturing the code necessary for analysis (unless a diagnostic is performed while the incident is occurring). If the problem is a faulty throttle body the failure code should be P2111 or P2112. Ford has changed the part number of the throttle body replacement part from the original part causing suspicion to be cast on the original part. This warrants a safety recall due to the nature of the failure and possible injury potential when failure occurs in traffic, but has not been recognized by Ford.....yet.

- New Smyrna Beach, FL, USA

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