Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.


really awful
Crashes / Fires:
19 / 1
Injuries / Deaths:
7 / 0
Average Mileage:
54,959 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 11 of 38)

« Read the previous 20 complaints

problem #558

Oct 042012

Fusion 4-cyl

  • 30,000 miles


I was driving at 70 mph on the highway when all of a sudden my vehicle essentially stalled. The engine still appeared to be running (minimal rpms), but I couldn't accelerate, so the slowdown to a crawl was rather dramatic. I was absolutely lucky I was not injured as I was nearly clipped by an 18-wheeler as I attempted to pull to the side of the highway. The wrench-shaped light came on, which I had never seen before. I had my vehicle towed, but while waiting on the side of the highway my battery shorted out. The nearest Ford dealership (willis Ford of smyrna, Delaware) was not able to get any "codes" from the test they run. So all they ended up doing was replacing my battery. I picked my car up the following afternoon and it seemed fine. However, the next morning (the first incident happened on the 4th, the second on the 6th), the same thing happened. Albeit I was only driving about 50mph. Once again, the wrench light came on. The Ford dealership in dover, Delaware (winner Ford) also could not get the code. But after my research and explanations, they were in roughly 80% agreement that it was the throttle body, so with my permission they replaced it. That was on the 11th or 12th. They had kept it for a couple of days and drove it themselves to try and get the situation to replicate, which they couldn't do. Since it has been replaced, it has not happened. I don't know what to expect of this process, but knowing that there's an investigation makes me feel a little less crazy.

- Magnolia, DE, USA

problem #557

Jun 012013

Fusion 4WD 4-cyl

  • 65,000 miles
Starting in June 2013 my vehicle began stalling as I was driving. The first time I was driving on I95 at 70 mph when the engine stalled and decelerated rapidly. I had to get to the side of the road as I could and turn the car off, turn it back on. By the time I got it fixed on September 23, 2013 it was happening up to 10 - 20 times per day! I took the car to the dealer but because the basic warranty expired, the repairs were my responsibility. I went on line and saw that there are a lot of Ford owners having the same problem. I now have paid and my vehicle is fixed but this is a life and death situation and needs to be taken seriously. Someone is going to die - I have almost been rear ended so many times due to this problem as well as it stalling during a left hand turn where I had to turn it off in the middle of an intersection and turn it back on.

- Loxahatchee, FL, USA

problem #556

Sep 212013

Fusion 4-cyl

  • 87,543 miles
As I was driving on the freeway in the middle lane, my accelerator pedal stopped working. I was able to swerve between other cars to get to the right lane shoulder where I was able to stop and shut it off. I sat for a minute and the car started back up fine and went on. This again happened 2 days later from the left lane during rush hour traffic, a lot more dangerous.

- Milan, MI, USA

problem #555

Aug 062013


  • 34,000 miles


Car suddenly lost power and sputtered and the wrench light came on. Happened 3-4 more times, then took to a Ford dealer and it was determined to be the throttle body and was notified the part was on backorder due to many cars having the same issue. Notified Ford with no results.

- Chattanooga, TN, USA

problem #554

Aug 212013


  • 75,000 miles
21 Aug 2013 heading home from work at 5:30pm. I pulled up to the traffic light that was 10 miles from my destination, light turned green I accelerated to reach the alloted speed for the road. 1/2 mile down the road the car began to surge, no power to the engine, rpms where not operational, car began to slow down, engine and wrench light came on. I was able to pull off the road to safety. Sat for 10 minutes, turned the vehicle off and on numerous times the engine and wrench light both shut off and the car ran fine all the way to my destination. 12 September 2013, on my way to Florida on interstate 10 at speeds of 70 mph on a busy interstate the car surged violently and began to slow down leaving us to dangerously move across lanes with no throttle response to get to the shoulder of road to get to safety I sat for 20 minutes, using the same remedy I was able to get the vehicle to start and run but the engine light remained on for the remainder of the trip. No shops where open to run a diagnostic test, I could not find out the code the vehicle was alerting me it had. 20 September 2013 at 1:30am coming back from Florida neared a red light to stop the vehicle ran fine at speeds of 60mph stopped at the light and proceeded to make a left turn on the green signal @ speeds 10mph the vehicle stalled, surged badly and gave no throttle response in the middle of the traffic lights, leaving us to gradually to steer into an opened lane. The car started back up a few times still surging and not showing signs of driving until I shut it off for the last time.

- Savannah, GA, USA

problem #553

Sep 222013


  • 68,000 miles
While driving down the road, the car will suddenly jerk and the check engine (wrench) light will come on and I will immediately lose all ability to accelerate. After pulling the car over and putting the car in park, the car begins to shake until I turn off the car. When I turn the car back on, it takes a minute to turn over and then drives fine until it happens again.

- Bristol, TN, USA

problem #552

Sep 172013


  • 43,358 miles


I was driving my 2010 Ford Fusion, with 43,000 miles on the highway passing a car, when I experienced a jerk and could no longer accelerate. I looked in my rearview mirror to see a car approaching very quickly. I was lucky that I was only passing one car and it had already gotten by me so I pulled back over and coasted to the side of the road. There was a wrench light on. I turned car off, waited a moment and started it again. The wrench was gone. Took it to the Ford dealership and no codes came up. However, the etb check found a fault. The electronic throttle body was replaced. This is serious problem that needs to be corrected immediately before someone is injured or killed.

- Athol, MA, USA

problem #551

Sep 182013

Fusion 6-cyl

  • 45,000 miles
I recently purchased the vehicle used with 43,000 miles on it. In order to get the vehicle registered in my state I had to have an emissions test done. At some point during the test the vehicle's electronic power steering system detected a fault that disabled the power steering. When I got back in the car I had no power steering and the trip computer listed the following errors: "service power steering now" and "service advanced trac". I immediately took the car to the Ford dealer where they diagnosed the problem as being an internal electrical issue with the eps system. They stated this wasn't an issue that could be fixed other then replacing the whole power steering rack. The dealer is charging $1,854.52 for the job. I have looked up this issue online and it appears that many people have had this happen while driving. I wasn't driving the car at the time but the test did involve driving the car on a dynamometer up to speeds of around 60 mph. If the system failed then, it could have happened at anytime. I don't understand why the system shuts off automatically when it detects an issue. Driving the car, and suddenly loosing power steering is a scary concept. These systems seem to be unreliable and put the passengers and other vehicles at risk. When reading in the owners manual about these error codes it states that the system will shut off when it detects a fault. But this is not a "normal" problem for cars. With a hydraulic system this would never happen.

- Lakewood , CO, USA

problem #550

Sep 182013


  • 68,300 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 60 mph, the vehicle would not accelerate. The vehicle was towed to the dealer for diagnosis. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 68,300.

- Georgetown, TX, USA

problem #549

Sep 162013


  • 35,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while traveling approximately 50 mph, the vehicle suddenly lost acceleration power. The contact diagnosed the vehicle as having a throttle body failure. The contact personally repaired the vehicle. The manufacturer was contacted about the failure. The failure mileage was 35,000.

- Pataskala, OH, USA

problem #548

Sep 172013

Fusion 4-cyl

  • 23,200 miles


After traveling on the highway @ 60 miles per hr, the car lost acceleration speed and was slowing down. The check engine light and a wrench was shown on the dash board.the car would not work. After I turned it off and was able to restart but no sooner it happened again, unable to accelerate. This happened to me a few weeks ago on my way to work. I was traveling 40mph when I lost power and could not accelerate.

- St Peters, MO, USA

problem #547

Sep 182013

Fusion 4-cyl

  • 55,000 miles
I was turning left into a driveway and my car lost acceleration but did not quit running. I pulled over to the side of street and turned the car off for a few minutes and the car started back up with no problem. There was no check engine light or any other indicator that something was wrong. It happened again same day same thing. It worries me that I might be killed the next time. I called the Ford dealership and was told this has happened to several of their customers but no recalls are on record. This is very dangerous and Ford should take a close look at this before someone is killed or seriously injured.

- Suffolk, VA, USA

problem #546

Sep 102013

Fusion 4-cyl

  • 45,000 miles
When I drive on I26 in nc going up hill. Gas peddler just quit working and slow speed down fast. I was hurry pull over. Dang 18 wheeler is piss off me for front of truck. They blow horn loud which I know they mad me. I have no choice to pull front truck because they can slow down. I not want car in middle of hwy. That scare me. I turn off for min to calm down my self. Then I try start again and gas peddler back working. But next day I was in local store it did again so I pull over side rd I did hit mailbox because I can not speed up. Ford dealer act like they not know why. After I read website learn that many of 2010 Fusion have same problem. I went back show the print. He say ohoh yeah I know this then say 400 dollar change part in just 30 min. I refuse buy because he lie to me. What can I do" what is correct price"

- Inman, SC, USA

problem #545

Sep 062013


  • 88,900 miles
While driving upon four occasions, the engine stopped, resulting in a loss of speed and pulling over to the side of the road amid traffic or a driving lane closest to the curb. I was unable to accelerate, turned on my hazards and slowly maneuvered to a stop. The "wrench" light immediately illuminated, which normally indicates a powertrain issue; however, during the 4th occasion, the wrench light went off and then the "check engine" light illuminated. After speaking with several service personnel members and receiving guidance, it has been determined to be the electronic throttle body. While questioning my vehicle's service concerns, I encountered another individual at my dealership with the same car and issue, which was solved by replacing the electronic throttle body. After the first incident, I let the car rest for 5 minutes, started the car back up with ease and without the same issue for 7 days. The subsequent incidences occurred within a 3 hour period. Although not on the highway each time, I feared a severe accident and stuck to city streets.

- Indianapolis, IN, USA

problem #544

Aug 162013

Fusion 6-cyl

  • 56,000 miles
In the middle of my drive home on the interstate at 60mph, the car just suddenly lost the ability to accelerate. As I put on my hazard lights and began pulling off to the side of the interstate, the car began mildly lurching. Luckily, I was able to safely pull to the side of the interstate and get the car stopped. I turned the vehicle off and restarted a few minutes later to find the vehicle appearing to be completely fine. I got off of the interstate at the next exit and luckily made it safely home. Upon taking the car to the dealership to be looked over, I was told the throttle body was "gummed up" and would need to be replaced. I am told that this type of repair is not something commonly needed to be done on a car only a few years old with only 56,000 miles, and the sudden loss of all ability to safely control the car on the interstate is an extreme safety concern.

- Indianapolis, IN, USA

problem #543

Sep 132013

Fusion 4-cyl

  • 45,150 miles
My car suddenly lost power and turned off 3 times in the past week. The first time at about 9pm I was driving on the freeway when my car suddenly shut off going at about 65 mph. It was scary as the car seemed to jerk and swerve before shutting off. I had to cruise off to the right but with traffic blowing by so fast and my car dropping speed super fast I almost got into a car accident. I was able to turn the car back on about 10 min later and got off the freeway. About 5 miles later the car shut off again at a slower speed appx. 15mph. My check engine light came on and my car no longer started. I got towed home. Today 9/16/13 my car started and I drove to my nearest Ford service center (sunrise Ford North hollywood). While on my way my car shut off again. I waited 5 min. And it started again. My car was diagnosed ($150) and I was told that it was the electronic throttle body. Total cost of repair is going to cost me apprx $480. This includes diagnostic, parts and labor. Oh and I was told that this part is back ordered. Powertrain warranty does not cover this issue and my 3 year 36000 miles expired. I was having jerking problems with the car at about 36,000 miles, I was told that my warranty expired and that I had a bad battery.

- North Hollywood, CA, USA

problem #542

Sep 062013

Fusion 6-cyl

  • 92,000 miles
As I was exiting rt. 35 to interstate 75, a major traffic interchange, my 2010 Ford Fusion died and I was forced to pull over to a very slim berm area to shut it off and start it back up again. It seems the throttle body was "stuck" and it had to be replaced. This was a very dangerous situation that I should not have been involved in due to something Ford knows is an issue with Fusion. Please encourage a mandatory recall so that lives are not lost! I was fortunate to not have caused an accident but someone else may not be so lucky. I would hope that Ford would not want any casualties on their conscious and would fix this known problem.

- Springfield, OH, USA

problem #541

Sep 122013

Fusion 4-cyl

  • 21,497 miles
Vehicle stalled during morning traffic. Pulled to side and restarted. Stalled again. Had to get car towed to dealership. Throttle body needed to be replaced.

- Houston, TX, USA

problem #540

May 122013


  • 42,000 miles
I was driving on 1-95 in Virginia in the left lane early in the morning with my cruise control set. All of a sudden my cruise control shut off and my car started to slow down very fast. I was lucky that no one was behind me in the left lane or else I could have been in an accident. After sitting on the side of the highway for a few minutes I restarted my car and was able to drive on the road again. About 30 minutes later my car did the same thing where the gas pedal wouldn't work and the wrench light came on. The part of the highway did not have very many exits so I had to start my car up again in order to make it to an exit with a Ford dealership. Once at the Ford dealership I left my car to be looked at the next day. The Ford dealership called me to tell me it was the throttle body and it was going to be $600. I went in to buy the part to try and replace it myself and told the car dealership that I was very upset because my car wasn't even 3 years old yet and that I was still paying on my loan. The supervisor said they had seen this issue on other Fusion and was going to only charge me $300 for the part and they would handle paying for the labor costs. This is a serious issue that is very dangerous especially when it happens on the highway.

- Clifton, VA, USA

problem #539

Aug 242013

Fusion 4-cyl

  • 71,800 miles
10 months ago I purchased a so called certified pre owned car, on or about Aug 24th I was driving to work on a busy street at N approx speed of 40 mph when my car suddenly shut off, I was unable to pull over and was towed to the nearest dealer. After being in the svc dept for 4 days I was told the issue was fixed and charged a $100 deductible for nothing, as I was leaving the dealer I noticed my rpms acting up and before I drove off the lot I made it aware to svc advisor his response was that it was normal after the svc performed on my car and to continue to drive it. 2 weeks later I was on a 8 lane hwy driving at a speed of 65-70 mph and the same thing happened. I was in the middle off all lanes and was unable to get to the shoulder in a secure area. It was rush hour traffic and I was in extreme danger expecting a disaster to happen behind me. I stayed in my car and my roadside assistance arrived and took me to my dealer, a day later I was told it was the throttle body and that my warrant did not cover it and I would have to pay $600+ to repair, I asked the advisor to not touch the car that I would consult an attorney as I find it unfair to pay such a significant amount of cash for a so called certified car I purchased not even a year ago. Come to find out im not alone, there are many other issues with this car and something needs to be done by Ford asap.

- Vista, CA, USA

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