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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 34 of 40)

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problem #125

Jan 092013

Fusion 6-cyl

  • 41,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that while driving 45 mph, the vehicle stalled. The vehicle was merged to the shoulder and was able to be restarted. The contact took the vehicle to a dealer who stated that the fuel throttle body may have caused the failure. The vehicle did not receive a full diagnostic test. The failure mileage was 41,000.

- Pueblo, CO, USA

problem #124

Aug 212011

Fusion 4-cyl

  • 40,115 miles
While going 70 mph on the highway I experienced the same issues. My car stalled out shut off the cruise control and started shaking uncontrollable. I shut off the car and waited about five minutes and started it back up drove maybe another ten miles and it started again. On the following day I took it to the dealership where I purchased it from and they made it seem as if I had no ideal of what I was talking about. Once they realized I knew that it was the throttle body assembly that was the problem I was told that this was not a part that was covered under warranty so I would have to pay for it out of pocket. I took the time to talk to several reps at Ford and I was told that if the mechanic did not think it was defective then there was nothing they could do. I talked to the mechanic at the dealership and they told me that it just stopped working. So I ended up paying $479.05 for a new throttle body assembly and having to be without my car for a total of four day. Only to get it back with a cracked windshield, but that is a different issue.

- Charlotte, NC, USA

problem #123

Feb 102010

Fusion

  • 60,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while at a complete stop, the vehicle lunged forward. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was repaired. The VIN was not available. The failure and current mileages were 60,000.

- Attleboro , MA, USA

problem #122

Jan 142013

Fusion 6-cyl

  • 67,400 miles

A D V E R T I S E M E N T S

The first instance I was driving as normal in my vehicle and with out warning going 50 mph my car shut off with no power or ability to do anything besides to try and coast off the road and out of harm. A wrench light flashes when it occurs. The second time I was making a turn at approx 20 mph in a four way light intersection and lost power over the car again with a wrench light appearing again. The only way to gain power again is to put the car in park turn it off and wait a bit to restart the vehicle. When you restart the car the wrench light is gone and the car acts like there was never a problem and runs smoothly. After a 2 day diagnosis by Ford they state that the throttle body is the cause of the problem. In total I have had this happen 5 times with out any warning going various speeds and luckly avoiding multiple accidents. Like mentioned above after starting the car the wrench light disappears performing as usual.

- Mariposa, CA, USA

problem #121

Nov 262012

Fusion 6-cyl

  • miles
Engine stalled requiring me to pull over to the side of the road. Dips and surges in power happen quite frequently.

- Eynon, PA, USA

problem #120

Jan 242013

Fusion 4-cyl

  • Automatic transmission
  • 8,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle experienced sudden acceleration several times. The contact had taken the vehicle to the dealer three times and was told they could not find a problem with the vehicle. The vehicle was scheduled to go back to the dealer. The failure was 8,000 and the current mileage was 9,000. Updated 4/24/13 updated the consumer stated that the dealer advised the consumer was pressing the gas and brake at the same time. The vehicle was not repaired. The failure recurred. 06/10/2013

- Cleveland , OH, USA

problem #119

Feb 212013

Fusion

  • 42,810 miles

A D V E R T I S E M E N T S

Last week, as I was accelerating from a stop, my Ford Fusion cut back to about 5 mph and I slowly chugged home. Turned it off and restarted and still the same. Waited about an hour and restarted and it worked fine. Today as I was coming home at 70 mph it did the same. So I turned the engine off and waited awhile and restarted it. It worked okay. I have read that this a problem with Ford Fusion that is being investigated so I'll like to add my complaint to the investigation.

- Bridge City, TX, USA

problem #118

Feb 122013

Fusion 4-cyl

  • Automatic transmission
  • 32,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while parking, the vehicle accelerated independently and crashed into a curb then into a building. The vehicle was taken to a dealer where the failure could not be replicated. The manufacturer was notified. The vehicle had not been repaired. The failure and current mileage was 32,000. Updated 4/24/13 updated 05/21/2013

- Scott Depot, WV, USA

problem #117

Feb 112013

Fusion

  • 50,000 miles
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 15 to 20 mph the vehicle would not accelerate. The contact restarted the vehicle and it began to function normally. The vehicle was taken to the dealer who diagnosed the failure and advised her that the electronic throttle body sensor was jammed in the closed position and needed to be replaced. The throttle body sensor was repaired. The manufacturer was notified and offered no assistance. The failure mileage was approximately 50,000. The current mileage was approximately 50,800.

- Roanoke, VA, USA

problem #116

Jun 152011

Fusion

  • 29,400 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 15 mph, the vehicle stalled without warning. The contact was able to restart the vehicle but the failure recurred on an intermittent basis. The vehicle was taken to the dealer where it was diagnosed that the electronic throttle body needed to be replaced. The contact mentioned the failure was repaired on two occasions. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 29,400 and the current mileage was 65,425.

- Hialeah, FL, USA

problem #115

Feb 212013

Fusion 4-cyl

  • 44,500 miles

A D V E R T I S E M E N T S

While driving on I-49 so., approx. 60 mph in peak morning traffic, the engine stalled. Luckily I was able to pull over to the shoulder. Noticed a "wrench" icon lit on dash. Turned off engine and after a few minutes, re-started engine. All clear on dash, so continued on to work. Called hub city Ford and brought car in the next morning. The "throttle body" was changed. No other warning or lights came on.

- Sunset, LA, USA

problem #114

Jul 052012

Fusion 4-cyl

  • 45,000 miles
Vehicle lost power, causing unexpected deceleration. I was afraid I would be hit from behind and was concerned for myself and my wife's safety. Vehicle was repaired out of warranty. The electronic throttle body was replaced.

- Royal Oak, MI, USA

problem #113

Jun 282012

Fusion

  • 30,000 miles
I was driving on the highway at a steady speed when all of a sudden, the gas pedal stopped responding, almost as if I was in neutral. I was able to get over to the shoulder. It took a few tries of restarting the car in order to get it going. The same incident happened again the next week.

- Dunellen, NJ, USA

problem #112

Feb 022013

Fusion

  • 16,500 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 5 mph, the vehicle responded slowly to acceleration attempts. The vehicle was towed to an authorized dealer for diagnostic testing. The throttle body was replaced. The manufacturer was not notified of the problem. The approximate failure mileage was 16,500. The VIN was unavailable.

- Mt. Dora , FL, USA

problem #111

Nov 262012

Fusion 4-cyl

  • Automatic transmission
  • 71,449 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle went into limp mode then stalled. The contact also stated that the failure occurred when at a complete stop or driving 65 mph. The vehicle was taken to the dealer twice who ran a diagnostic test and the codes showed a throttle body failure. The dealer cleaned the throttle body but the failure recurred. The contact then took the vehicle to a private mechanic who replaced the throttle body. The manufacturer was not notified. The failure mileage was 71,449 the consumer stated the problem occurred at idle and highway speeds. The vehicle would have no throttle response, and the engine would go to idle or completely stall, and the wrench and check engine light would illuminate.

- Onancock, VA, USA

problem #110

Aug 092012

Fusion 4-cyl

  • 43,600 miles
I purchased my car used with about 43000 miles on it and after only a week of having it I would occasionally notice that while I was accelerating the engine would seem to jump at certain points where it would like pull you up out of your set as if you had a light push from behind you, it doesn't happen a lot it also varies at what speeds it happens at. I didn't think much of it at the time but it seems to do it every so often where it will jump after I take my foot off of the gas pedal or while I am still accelerating.

- Spring Lake, NJ, USA

problem #109

Jan 252013

Fusion

  • 63,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while decelerating from 70 mph and then attempting to re-accelerate, the vehicle did not respond immediately. The engine rpms increased but the vehicle would not accelerate any faster than 20 mph. After several moments, the vehicle accelerated rapidly. The vehicle was taken to the dealer for diagnosis and the contact was informed that no failure codes were generated. The vehicle had not been repaired. The failure and current mileage was 63,000.

- Berea, KY, USA

problem #108

Dec 202012

Fusion 4-cyl

  • Automatic transmission
  • 53,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 10 mph and attempting a turn, the engine stalled with the illumination of the wrench warning icon. The vehicle was restarted and resumed normally. The vehicle was taken to an authorized dealer where the throttle body was replaced. The manufacturer was notified of the problem. The approximate failure mileage was 53,000. Updated 4/1/13

- Des Moines, WA, USA

problem #107

Dec 192012

Fusion

  • 52,000 miles
At approx. 52K while drive approx. 40mph, all fuel power was lost and 'wrench' light came on. Had to coast to a stop, car sputtering. Put in park and killed the engine. Waited a minute, car started with some hesitation. Ran diagnostic, nothing. About an hour later, ran some B-12 through fuel; cured. Twice again at approx. 56K, same thing (once at 70mph on the interstate and the other at 55mph on a busy highway); ran B-12 both times. On third event, it finally gave a reading - throttle body stuck in open position. Brought vehicle to Ford dealership, they got the same reading and changed the throttle body to the tune of $350. Ford stated there was no technical service manual indication of problem forcing a possible recall. How lucky for me and my kids that we weren't in a high-traffic situation and I could safely maneuver to the shoulder...all three times!

- Rayne, LA, USA

problem #106

Jan 192013

Fusion 6-cyl

  • 47,800 miles
While turning left on a green arrow my accelerator became unresponsive, engine did not stop running but would only coast @ about 2 mph, wrench light icon and check engine light came on. The car was jerking during this slow coast to the side of the intersection. I had to put the car in park and completely shut it off.(as I was hitting my hazard lights and praying I didn't get hit by oncoming traffic as the light had changed by this time.) after a rough restart, it appeared to run fine. I took it to the mechanic and had my fuel system cleaned, but after doing research and finding many owners of the Ford Fusion have had this recurring problem, seemingly with their throttle body, I am very afraid to drive my car as this problem occurs with no warning beforehand and at all different speeds. I did notify Ford customer service and was told that they had no customer service complaints about this problem. When I informed them of all the complaints online, they explained that they only acknowledge "official Ford websites". I pray that Ford will issue a recall and fix this problem before somebody dies.

- Grovetown, GA, USA

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