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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
21 / 1
Injuries / Deaths:
8 / 0
Average Mileage:
56,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion engine problems

engine problem

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2010 Ford Fusion Owner Comments (Page 36 of 40)

« Read the previous 20 complaints

problem #85

Sep 122012

Fusion

  • 36,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact was in traffic and neither the brake pedal nor the accelerator pedal was depressed when the vehicle began to roll forward. Immediately, the vehicle abnormally accelerated to 35 mph. The contact attempted to control the unintended acceleration but the steering wheel and the brakes had become operable. As a result, the contact crashed into another vehicle. The air bags failed to deploy and the front driver side seat belt did not restrain the contact properly. The contact sustained a fractured toe, a bruised sternum and bruising to the forehead. The police reported to the scene and a police report was filed. The contact was transported to the hospital via ambulance. The police inspected the vehicle but could not determine the cause of the failure. The vehicle was towed to a collision center and the manufacturer was made aware of the failure. The manufacturer advised the contact that an engineer would be sent to inspect the vehicle. Prior to the crash, the contact noticed slight surging and had taken to the vehicle to the dealer for diagnostic testing where the technician recalibrated the computer. The vehicle was not repaired. The approximate failure mileage was 36,000.

- Covina, CA, USA

problem #84

Sep 202012

Fusion

  • 74,300 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 55 mph and attempting to accelerate, the vehicle would not respond. The vehicle started to shake while decelerating. The contact stopped the vehicle as the wrench warning light illuminated and the failure recurred several times. The vehicle was taken to the dealer who stated that the failure could be related to the throttle body however, a diagnostic was not performed. The manufacturer was not made aware of the failure. The approximate failure and current mileage was 74,300.

- Hattiesburg, MS, USA

problem #83

Sep 012012

Fusion

  • 85,000 miles
On a typical good weather day I was driving around running some errands in the city. Shortly after I started the car going at a city traffic rate of speed...approx 35-40mph...I got approximately 5miles out and the car began to slow down, and a wrench sign appeared. Even with my foot on the accelerator, I could not accelerate, and went to pull off to the side of the rode which I was barely able to do. Once I was fully out of the road, I put the car in park, and before I could shut the car off, it began to shake/ vibrate. I turned the car off and let it sit a couple minutes and I proceeded to start the car up, which it did so like the day I bought it, and the wrench sign went away. I proceeded to my first destination with out any problems. I left my destination and proceeded to my next...I got about 3miles out and the car did, and showed the same thing. So as I decided to just head home which was no more than 10 miles away, the car did the same thing 5 more times and the check engine light came on!!!!! I am now home and afraid to drive anywhere. I got online to see what it could possibly be, and I have not been able to call a mechanic because it is of course a holiday weekend!!!

- Cincinnati, OH, USA

problem #82

Aug 312012

Fusion

  • 56,500 miles

A D V E R T I S E M E N T S

For several weeks I've been noticing a sputter/vibration when in idle or park. This has only happened intermittently. This morning, while driving to work at approximately 65 mph, car suddenly begins to lose power and surge/vibrate/sputter and I notice the wrench light illuminated. I'm completely unable to accelerate and all I can do is coast to a stop on the shoulder of the (very busy) highway. After shutting the car off and sitting for about 15 minutes I'm able to restart the car with no indication there was ever a problem. The car is running smoothly and wrench light is off. I drove it to the nearest dealer's service department where I left it for inspection. As usual, I had to call the service department for an update and was told that the car was not "acting up" and everything seemed to be fine. They did agree to keep it for another round of inspections for the next day or so but I suspect I'll get the same response. After doing some light research, I've discovered that this is a very common issue with the Fusion but there is no recall or tsb addressing it. I've read post after post after post written by infuriated Fusion owners about this problem. It's time for Ford to own up to this, get a solution, and send out the recall notices!!!!!!!!!!!!!!!!!!!!!!!!!!!!

- Chatsworth, GA, USA

problem #81

Aug 282012

Fusion 4-cyl

  • 40,100 miles
I had been driving on a surface street for about 1 mile after coming off a highway. The car had come to a stop at least twice at traffic lights. I was coasting (foot not on brake or accelerator) when the car accelerated on its own from ~30 mph as if the cruise control (cc) had been activated. I touched the brake as quickly as possible (probably < 1sec of acceleration) and conditions returned to normal. Looking at the dash, I noted that the cc master switch was on, but cc was not active before acceleration event or after braking. State during acceleration is unknown. My fingers were nowhere near the cc buttons (or any other steering wheel buttons) when the event occured. Prior to the event: I was on a highway traveling about 60-65 mph with cc on and active. When cc is active, I always keep a thumb on the cancel/resume button. Traffic slowed and I braked, then hit C/R (turning cc back to active -- my error). I immediately noticed the error and set the cc back to inactive (either by brake or cancel, I can't recall). Cc was left in its master-on/inactive state when I came off the highway with active velocity set somewhere in the 60-65 mph range. This was the state of the cc system when the above described event occured.

- Santa Monica, CA, USA

problem #80

Aug 272012

Fusion

  • 24,890 miles
I was pulling my 2010 Ford Fusion hybrid into a parking space at about 3 mph and the car suddenly surged forward. To avoid impact into the car in front of me, I turned the car into a parking block next to my parking space. As I did this, I jammed on the brake, put it in park and turned it off. Damage to front bumper and casing in front of tire from hitting the parking block. Drove to dealership with no problems. Diagnostics revealed nothing. Contacted Ford Corp. About the incident and will await to see if they will cover damages to my vehicle.

- Haddonfield, NJ, USA

problem #79

Aug 142012

Fusion 4-cyl

  • 43,000 miles

A D V E R T I S E M E N T S

I was driving down the highway when I noticed that I could no longer accelerate. I coasted to a stop, the car shaking as it came to a stop. I placed the car in park, turned the car off, and restarted. It started up fine, and then it happened again about 10 minutes later. After a mechanic was unable to duplicate the problem, I thought it was perhaps "bad gas" and moved on. Two weeks later, it happened twice, once stopping me in the middle of a busy intersection (because this time I wasn't going 60mph this time). The diagnosis from Ford: A faulty throttle body sensor. The car is barely three years old, it has a significant defect (not caused by wear-and-tear or user-error), but it is not covered under their warranty. The mechanic at Ford says that they see a lot of these situations. They are grossly negligent in not warning families and offering to fix their mistakes by replacing the bad throttle body components.

- Land O Lakes, FL, USA

problem #78

Aug 012012

Fusion

  • 75,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving 65 mph and attempting to accelerate, the vehicle failed to respond. The vehicle began to loose power and shook abnormally. The wrench warning light was also illuminated. The contact was able to stop, turn off and restart the vehicle. The failure was corrected momentarily however, recurred shortly after. The vehicle was taken to a local mechanic who inspected the vehicle and determined that failure was caused by a defective throttle body. The vehicle was repaired by replacing the throttle body. The manufacturer was not made aware of the failure. The VIN was unavailable. The current and failure mileage was 75,000.

- Fort Wayne, IN, USA

problem #77

Aug 012012

Fusion

  • 62,628 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 65 mph the vehicle failed to accelerate. The contact stopped on the shoulder of the road and shut the engine off. After restarting the vehicle the wrench warning light illuminated. The vehicle was taken to the dealer who diagnosed that the throttle body needed to be replaced. The vehicle was repaired. The approximate failure mileage was 62,628.

- Knoxville, TN, USA

problem #76

Aug 102012

Fusion

  • 45,500 miles
Was driving down the highway at 60-65 mph when suddenly car jerked and lost all acceleration power. The rpms were stuck (not going up or down) and car began to slow down. The wrench light came on. I had to pull to the side of the highway to avoid getting hit. Tried putting the car in park and back into drive, but it started shaking, so had to turn off the car, let it sit for a few minutes and re-start the car. It drove normally after re-start, however this was the second occurrence in one week and am now scared to drive it long distances or on the highway. Ford needs to fix this issue before someone gets hurt!

- Waterford, MI, USA

problem #75

Jul 262012

Fusion 4-cyl

  • 54,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. While driving approximately 40 mph the vehicle stalled without warning. The vehicle began to shake when the contact attempted to start the vehicle. The contact was able to restart the vehicle. The failure recurred four different times. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the throttle body would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 54,000. Updated 10/10/12

- Florence, AL, USA

problem #74

Aug 042012

Fusion

  • 54,000 miles
Driving on highway the accelerator stopped working. Pulled the car off the road avoiding accident. Turned car off. Turned car back on working normally. 1 mile later same problem occurred. This happened 12 times in 12 mile stretch. Throttle body is bad. This is common problem and needs to be recalled.

- South Point, OH, USA

problem #73

Jul 252012

Fusion

  • 40,000 miles
Driving on Florida turnpike, just got on highway and at high speed the check engine light came on, diagnosed as code P2111, throttle stuck open by dtc reader. Immediately lost power and about grinded to a halt, had to pull off road and limp to next exit. Vehicle stuck in idle until restarted and had no further problems for a few miles but keeps coming up. Cannot drive car on highway for fear of another dangerous failure. Ford says throttle body is bad, no warrantied after 36,000 miles.

- Cutler Bay, FL, USA

problem #72

Jul 272012

Fusion

  • 42,000 miles
The contact owns a 2010 Ford Fusion. The contact tated that while driving approximately 40 mph, the vehicle suddenly stalled without warning. The vehicle was towed to the dealer for a diagnostic test. The technician stated that the throttle would have to be replaced. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 42,000.

- Antelope, CA, USA

problem #71

Jul 282012

Fusion 4-cyl

  • 67,000 miles
I had this issue when I first bought the car. Driving on the hwy going 65 and all of a sudden the car lost acceleration and shook violently and stalled out. The wrench light came on and the vehicle went into stealth mode. This happen again on 07/16/2012, my daughter was driving the car. Then it happen again on 07/28/2012. I took the car into the dealership and they did not get any of the codes, I guess because we turned the car off. At this point, I do not know what to do.

- Durham, NC, USA

problem #70

Jul 302012

Fusion

  • 62,107 miles
All of a sudden the RPM's immediately dropped to a rough idle. All throttle response was lost, I pulled over on the highway, where the vehicle was in limp mode with the check engine and wrench lights illuminated. The engine was idling very erratically and shaking, there was no response when pressing the accelerator. After shutting down the car, it restarted ok and drove. It suddenly did the same thing 2 more times before I was able to get home. The obd2 code was P2111, the drive by wire throttle bodies on these cars are faulty. Seems to be a common problem.

- Cumberland, RI, USA

problem #69

Jul 272012

Fusion 6-cyl

  • 52,000 miles
My 2010 Ford Fusion V6 sel surged, shook violently and stalled out. A light shaped like wrench appeared. I pulled over and let it rest for about 30 seconds, then tried to start. It started up and I drove home. After researching online, I found many, many other Ford customers with my year vehicle were having the same problem. Dealers were telling them it's a bad throttle body.

- Culpeper, VA, USA

problem #68

Jul 242012

Fusion 4-cyl

  • 54,546 miles
The vehicle lost all power at 70 mph and a wrench light came on. This was very, very dangerous. I pulled to the side of the road and turned the vehicle off as it would not move forward anyway. It had a rough restart, but then seemed to be better though still running rough. The wrench light went out. It took it in for servicing at the dealer where they diagnosed the throttle body. This was a very scary and dangerous experience.

- Richfield, OH, USA

problem #67

Jul 192012

Fusion

  • 40,000 miles
I was driving on a busy highway going about 70 mph and all of a sudden I had no gas peddle. I had my 3 year old daughter in the car at the time. I had no clue what was going on and almost got hit from behind bc I had not touched my brake yet. I pulled over and my car did restart but I did not make it far before it did it again. I took got my car to the dealership and they told me the throttle body needed to be replaced. My car has 40,000 miles I got it brand new off the lot and it's not covered in the extended warranty. The dealership acted like it was no big deal. Let me drive off the lot. They also wanted 250 more to repair it. Looking online I'm finding out that this is happening to so many people. Ford needs to have a recall on this part before someone does in an accident. I called Ford myself and filed a formal complaint. Please everyone must do the same that is the only way to prevent this from happening to someone else.

- Derby, KS, USA

problem #66

Jul 232012

Fusion 6-cyl

  • 63,000 miles
While traveling on the expressway with the cruise control on my engine returned to idle speed and there was no response from the accelerator pedal. I had to coast to a stop on the shoulder, put the car in park, shut it off, and restart it. The next day this happened again twice, the check engine light came on, I read the code and it was P2112 throttle actuator control system stuck shut. I did some research and there are apparently some known problems with the throttle body assembly. My car is out of warranty and the dealer told me this part isn't covered under the extended emissions warranty. I was lucky that this didn't happen while I was turning or merging into traffic.

- Grand Rapids, MI, USA

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