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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,742 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 8 of 11)

« Read the previous 20 complaints

problem #69

Jul 162013

Fusion 6-cyl

  • 15,300 miles

A D V E R T I S E M E N T S

Throttle body quit working while driving at 65 mph. Engine dropped to idle and would not respond to accelerator pedal. Wrench light came on at instrument panel. Coasted across 5 lanes of high speed traffic to reach the road shoulder. After turning off the car and turning it back on the throttle started working again. Dealer says that there is a nationwide back order for the replacement throttle body to fix this problem but there is no recall active.

- Wilmington, DE, USA

problem #68

Mar 312012

Fusion

  • 74,080 miles
We bought our 2010 Ford Fusion used and the day we purchased the car we had a problem. The check engine light was on and when we asked the dealership we were told it was because they had just changed the oil and needed to reset the computer. We noticed that when we stopped the car would jump forward and stall. We called the dealership and were told to bring the car back and they would fix it and provide us with a loaner in the meantime. When I called back to schedule the service I was then told they would not fulfill there statement. We called, sent email and never received and response. I had pretty much given up on help until by mistake they had called us about our recent purchase and they had stated they had called the wrong person, I voiced my concern as the car had been getting worse and the stalling, especially when driving on the interstate was becoming more frequent and dangerous. We have had the car diagnosed, and some repair. We were recently informed that the problem in the throttle body which I have found out is on back order and was told the manufacturer is no longer making. I have found many complaints about the issue on the same make/model. This is a big safety hazard. Unfortunately when you are a one car family you cannot just set your car aside and not go to work or other necessary places. I do not understand why after at least 2 yrs of complaints on this issue it has not been taken care of so far. Someone will, if they have not already be seriously injured or killed due to this problem Ford and others are definitely aware of this issue since it cannot be repaired due to no part. These cars need to be recalled immediately,

- Riverview, FL, USA

problem #67

Jul 132013

Fusion 4-cyl

  • 50,250 miles
While driving my car lost all acceleration. The wrench light came on and the check engine light came on. I had to quickly pull over to avoid traffic coming up from behind me. I sat on the side of the road turned the car off and waited a couple of minutes before turning it back on. This reset the gauges and I could begin driving home (less than a mile away). On the way home it happened again. Called my Ford dealership, veterans Ford in tampa, fl. I spoke with a service advisor named [xxx], who through my description of the symptoms said that it is the throttle body. They had just fixed three Fusion that very day with the same problem. He said it is a know issue with the 2010 Fusion model and they fix many of these. Seems to me that Ford should realize their is a wide spread issue with this part and it is unsafe. This should be a recalled part in my opinion as it is now going to cost me between 400-700 dollars to repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hudson, FL, USA

problem #66

Jul 062013

Fusion 4-cyl

  • 100,000 miles

A D V E R T I S E M E N T S

Car engine unexpectedly jerked and rpms locked at 1000 no matter what was done with gas pedal. Did not recover until turned off and then on. Repeated over the next several days. Also engine would stall when trying to idle. Resolution was replacement of faulty throttle body assembly.

- Point Pleasant, NJ, USA

problem #65

Jun 292012

Fusion 4-cyl

  • 50,066 miles
Driving in heavy traffic the car lost power going up a hill, as if the gas pedal had been disconnected. Luckily I was able to avoid being hit and pulled out of the way. After a few minutes the car did start again but the shifting is strange and it dies a lot. I called Ford dealership and they stated it was probably the throttle body as they had been replacing them left and right. This would not be covered by any warranty and would cost around $500. I then had a private mechanic look at it. He drove it around and the car died on him 3 times in this one trip. So after checking...he confirmed it is the throttle body but the part is on a national back order and would take up to 6 weeks. The manager of the service department at the Ford dealership is very aware of the problem with the Fusion and advised me to contact Ford corporate. I did and their response to the problem was "we apologize for the inconvenience this may have caused you.we highly recommend that your vehicle be inspected by your servicing Ford dealership to determine the cause of any symptoms your vehicle may be experiencing. They have factory trained technicians, comprehensive service information and specialized equipment to help diagnose your vehicle." Right, more money for them. Someone needs to do something about this before someone gets hurt in an accident. Ford needs to stand behind their product. It's obvious by the national back order that there is a problem somewhere.

- Clarksville, AR, USA

problem #64

Jul 112013

Fusion 4-cyl Diesel

  • 56,900 miles
Lost power while driving on freeway. Engine would only idle, very rough. Wrench symbol lit. Shut car off, opened/closed door and car was ok until next incident. Failure occurred several more times while driving home on freeway and at slower speed. Diagnostic at the dealer was a throttle body failure.

- Keego Harbor, MI, USA

problem #63

Jul 102013

Fusion

  • 77,233 miles

A D V E R T I S E M E N T S

Driving car approx. 50 to 60 miles an hour, engine just stops, no accelerator pedal pressure. Wrench light comes on(Ford owners manual shows it to be throttle body/drive-train). This has happened several times previous to yesterday's occurrence. We brought the car from drivetime and took it to their mechanic and he said he could not find a stored code, was I do not believe to be true. After searching online concerning some incident, we noticed that owners of the same model car have had the same problem. Very dangerous while traveling and the car just quits. Apparently Ford knows about because a car a local dealer and the parts department has parts on back order. Yesterday, 7/10 the check engine light came on and the code was P2112(throttle body stuck closed). Something needs to be done about this problem. Thanks for your time.

- Austin, TX, USA

problem #62

Jul 092013

Fusion 4-cyl

  • 44,000 miles
While driving my 2010 Ford Fusion at around 25 mph, the vehicle stalled while in motion and I could not accelerate. The wrench warning light also came on. Luckily, I managed to get my vehicle safely to the side of the road, and when I placed it in park, the car started to shudder. I turned the car off, and when I re-started it, the warning light was gone and the car was operating normally. I am very lucky that the stall did not occur on the highway at a faster speed. A co-worker of mine also has a 2010 Ford Fusion and had this same issue a few months ago.

- Glen Allen, VA, USA

problem #61

Jun 302013

Fusion 4-cyl

  • 56,000 miles
We lost all acceleration while pulling out of the store parking lot. We turned off the car, started it up again and it did the same thing while turning left into our neighborhood. Luckily no traffic behind or oncoming while making these left turns. We got it to the dealer and they said it was the throttle body, not under warranty, not on recall, advised against driving our car, did not have a car for us to drive, would not pay for a rental, and the part was on nationwide back order for a month! we called Ford customer service told them our situation (my wife is six months pregnant without a vehicle for a month). They agreed to pay for a rental car and put us on an expedited list. However, we have yet to hear when that part is coming in.

- Elkhart, IN, USA

problem #60

Jul 072013

Fusion 4-cyl

  • 64,574 miles
Engine wrench light comes on, car will not maintain speed, engine drops to rough idle, accelerator is unresponsive. Car must be stopped, with trans mission in park, turned off and restarted. It has done this 9 times in the last day and a half... once while turning across traffic. This puts my life and passenger's lives at jeopardy.

- St Charles, MO, USA

problem #59

Jul 052013

Fusion 6-cyl

  • 39,653 miles

A D V E R T I S E M E N T S

While driving in heavy traffic the car suddenly lost power, I pulled the car over to get out of the traffic. I came to a stop turned the engine off let it sit for approximately 10 minutes. I restarted the engine it seemed fine, I attempted to return home but experienced the same problem twice on my way home. I called the dealer to bring the car in regarding the problem. I described the problem to the service advisor, he seemed to know immediately what is causing the problem. $575 later I'm back on the road. Less than 4,000 out of warranty and this happens, it seems a common occurrence with other Fusion.

- Raleigh, NC, USA

problem #58

Jun 232013

Fusion 4-cyl

  • 56,100 miles
June 22nd driving with my family to church along major highway at a rate of 60-62 mph the vehicle just went limp and I was barely able to pull the car over into the emergency lane. The car behind slammed its brake and horn. Wrench light came on. I turned off car ignition and waited a couple of minutes. Needed time to compose myself after almost being struck from behind. Started the vehicle and wrench light was off. Placed my emergency flashers on and drove very slowly off the next highway exit. Left car in commuter lot and called my wife to pick me up in the dependable Honda. This vehicle has placed my family's lives in a unsafe position. I will never trust driving it.

- Norwalk, CT, USA

problem #57

Dec 102012

Fusion 4-cyl

  • 54,000 miles
Traded in our Ford freestyle to purchase used 2010 Fusion vehicle in September 2013 with 53,000 miles and a 30-day warranty. This was our third Ford vehicle and we've enjoyed dependability, comfort and safe driving with our previous Ford, so we saw no need in purchasing a warranty. One month later, we were struck by hurricane sandy. Our Honda CRV-06 parked along side the Fusion was nearly totaled by a downed tree but not a scratch to the Fusion just few inches away. Now, we wish that the Fusion would have been in it' place. We noticed a rubbing right away to find our the stamford dealership sold us a car with summer tires and warped rims. December 2012, light came on which looked like a fuel cap. They told us it's a sensor and would cost $300 part is on back order. They reset light.

- Norwalk, CT, USA

problem #56

Jul 032013

Fusion 4-cyl

  • 75,000 miles
I was making a turn into a mall when my car's accelerator quit working. I let off and pressed the accelerator and still nothing. I had to coast over to the side of the road and turn my car off. I left it off for a minute and restarted. It worked fine after the restart. A few miles later I had the same problem on the interstate at 60 mph. I did the same procedure as before and again, my car ran fine. A few minutes later I was pulling into a church parking lot and the same thing happened again. I decided to just go back home before I had serious problems at night. A few miles further the same thing happened while trying to accelerate after stopping at a traffic light. I had a parts store hook up a diagnostics machine and got a "throttle actuator control system stuck open" code. I began to google this and found that there have been multiple complaints about Ford doing this, yet Ford has not issued a recall. Needless to say, I am a bit furious that they would know there is a potentially deadly problem with their vehicles and they won't issue a recall to fix this.

- Warrior, AL, USA

problem #55

Jul 012013

Fusion 4-cyl

  • 45,995 miles
I was accelerating from a traffic light when all of a sudden I had no response from my gas pedal and my check engine light came on. I was able to coast until I could pull over out of the way of traffic. I turned the car off and back on. The check engine light turned off, so I thought maybe I'm okay. But, once I got up to speed again, the same thing happened. I was able to get my car back home by driving on back streets at 25 mph. Using my odb-II reader, I retrieved code P2112 from my car. This points to the throttle body assembly.

- Lexington, KY, USA

problem #54

Jun 262013

Fusion 4-cyl

  • 47,300 miles
The car's throttle-body failed instantly, and without warning while it was being driven on a major secondary road. The failure resulted in a complete loss of power and required immediate emergency action to get off the two travel lanes (during rush-hour in northern Virginia), and nearly resulting in an accident. I was only 1/4 mile from entering interstate 66, which did not have a safe shoulder during the time of the failure, and which would have resulted in a much more dangerous situation.

- Vienna, VA, USA

problem #53

Jun 272013

Fusion

  • 88,900 miles
While getting onto the interstate the accelerator failed the wrench light came on I pulled to the side of the road shut the car off restarted it drove another 10 miles and again same issue restarted and drove less than 5 miles and again restart drive less than 1 mile and yet again I called three different Ford dealerships and none of them have the part to even think about fixing this problem this needs to be recalled asap as some people don't have $400-$700 including myself to say ok Ford here is my car fix it while waiting a week to a month for it.

- Little Rock, AR, USA

problem #52

Jun 302013

Fusion

  • 63,000 miles
While driving at 45mph the car jerked and lost thrust. The wrench light came on and I coasted as far as I could get. The engine did not seem to be running so I turned the key off and waited 20 seconds or so and attempted to start the vehicle. The car cranked many times but then started back up and was fine for the next 5 days. The first time this happened I brought the car to the Ford dealer and was told that they needed to check it out. Two days later they still had not looked at it so I took the car back. 5 days later it happened again but I came to a stop just around a corner and was concerned about being rear ended. I brought the car back to the dealer a second time and this time they looked at it. They said that the throttle body had to be replaced and that I was lucky that they had just received a shipment that day. The service associate said that this is a common problem and that these throttle bodies have been on back order for weeks. I had to pay for the diagnosis but it seems that this service should be done as a recall since there are so many problems. This is also a safety problem.

- Cibolo, TX, USA

problem #51

Jun 272013

Fusion 4-cyl

  • 53,500 miles
Car stalls while driving at any speed.

- Wixom, MI, USA

problem #50

Jun 212013

Fusion 4-cyl

  • 48,000 miles
My wife was driving the car and it lost power and as she described "it started to buck". there was little response and the orange wrench light came on. She turned off the car and started it back up. The car was fine and a couple miles down the road the check engine light came on and it did it again. She turned the car off and started it again. She was able to get it home. I looked at it the following day and contacted my local Ford dealer. Speaking to a technician, he told me a diagnostic probably wouldn't bring anything up since the lights were now off and the computer had reset itself. On Sunday June 30th, 2013, I was driving approximately 55 mph when I pressed the accelerator to switch lanes and there was no response from the engine. The orange wrench light came on and my wife told me that that's exactly what had happened to her. Fortunately, there was little traffic and I was able to coast to a nearby parking lot. I turned the car off and let it sit for about 5 minutes. When I started it back up, it idled rough and quickly smoothed out. It sounds like there are many similar issues with the throttle body on this vehicle. I stopped reading after 55 reports all listing the same issue. A recall should be placed on this part since it causes a high hazard/major safety issue.

- Pawtucket , RI, USA

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