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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
89,927 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 19 of 80)

« Read the previous 20 complaints

problem #1236

Nov 192019

Fusion

  • 155,000 miles

A D V E R T I S E M E N T S

Power steering failure while driving. Almost crashed into another vehicle. Recall this now. 2010 Ford Fusion sel 155,000 miles.

- Fuquay-Varina, NC, USA

problem #1235

Nov 122019

Fusion

  • 2 miles
My 2010 Ford Fusion's power steering went out and made it scary/very difficult to drive. I'm getting a warning of electric power steering fault. I read Ford had previously recalled the 2011 and up, but left out the 2010 which was having the same problems

- Arlington, TN, USA

problem #1234

Jul 102019

Fusion

  • 90,000 miles
Power steering fails and warning message appears for both power steering failure and advance track failure. Problem is intermittent and often, but not always, resolves after shutting car off, waiting a minute and restarting. Car still runs but has now power steering and is dangerous to drive.

- Morristown, NJ, USA

problem #1233

Nov 042019

Fusion

  • 134,000 miles

A D V E R T I S E M E N T S

I was driving my 2010 Ford fushion in traffic when all of a sudden the steering went out and it showed power steering assist had went out I couldn't steer the car was lucky I was no badly hurt in this car I barely got it turn to get myself out of traffic the vechile was useless and I was going the speed limit at the time I could have gotten killed in this car have torn liament in my left hand from trying to steer car to safely get myself out of traffic and I'm a nurse so I need my hands both of them to perform my job

- Kershaw, SC, USA

problem #1232

Jul 032019

Fusion 6-cyl

  • 120,000 miles
THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Erie, PA, USA

problem #1231

Nov 152019

Fusion

  • 180,000 miles
Power assist warning, loses power steering

- Mesa, AZ, USA

problem #1230

Oct 292019

Fusion

  • 160,940 miles

A D V E R T I S E M E N T S

Car in parking lot. Stared car as normal. Steering wheel locked up and would not move. Turned vehicle off and restarted. Steering now normal. Car was not in motion at the time. Took to Ford dealer (meyers Ford, elkton) they say it needs a rack and pinion assembly. Seems like steering wheel lock did not disengage. Tech at Ford dealer said this was the 2nd car this week with the same problem.

- Harrisonburg, VA, USA

problem #1229

Nov 042019

Fusion

  • 134,000 miles
While driving my 2010 Ford Fusion the power steering stopped working and the car became difficult to maneuver. The information display said power steering assist fault. As I turned to get out of traffic a second message said service advancetrac.

- Wyoming, MI, USA

problem #1228

Nov 062019

Fusion

  • 128,005 miles
The contact owns a 2010 Ford Fusion. While the contact's wife was driving 60-65 mph, the steering wheel became difficult to turn and the "advancetrac service power steering now" message was displayed. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 128,005.

- Melvindale, MI, USA

problem #1227

Oct 012019

Fusion

  • 92,000 miles
The power-assisted steering fail while driving making the vehicles harder to control and almost crash

- Holbrook, NY, USA

problem #1226

Nov 052019

Fusion

  • 191,700 miles

A D V E R T I S E M E N T S

My front driver side tire was flat after work. I drove it down the street to the gas station to use the air pump. On my way there, I started getting the 'service power steering now' and a advantrac light came on as well. I still had some control so I pulled into the gas station and aired up the tire. However, the system never reset afterwards. At this point, I had no steering control whatsoever. I restarted it, disconnected the battery, checked fuses, etc. Nothing restored the steering to the car, and now the car is unsafe to drive.

- Cuba, MO, USA

problem #1225

Nov 012019

Fusion

  • 179,000 miles
Power steering assist fault - car became almost impossible to steer. This issue has been recalled by NHTSA for model years 2011 thru 2013, but not for 2010. This is despite the fact that there have been thousands of cases of the same issue with 2010 and that this issue is a significant safety risk. There needs to be a recall on 2010 models asap!

- Hillsborough, NC, USA

problem #1224

Nov 022019

Fusion

  • 129,325 miles
I was driving my car like normal, and I lost all steering power. It felt kinda like my car had cut off, because of the stiffness of the steering. I was pulling out of a parking lot, onto a main street when it happened. I almost crashed into parked cars on the right side of the street (I was turning left). The car "dinged" 3 times and I noticed the car says "power steering assist fault & service advance trac".

- Valparaiso, IN, USA

problem #1223

Nov 012019

Fusion

  • 125,224 miles
While driving 35 mph the vehicle lost power steering and displayed power steering assist fault warning message. Vehicle became very hard to maneuver. Power steering has not returned to vehicle making it extremely hard to drive and practically unsafe.

- Alliance, OH, USA

problem #1222

Oct 312019

Fusion

  • 1 miles
Without notice power steering fail to perform while driving, in two occasions I was very close to end in an accident, good driving skill avoid this accidents. Ford made a recall for the 2011 vehicle and not for the 2010 when is exactly the same mechanical parts in both and the 2010 pretty much has as many or more complains than owner of 2011 and 2012. In the long run this factory defect will claim some human life and Ford will have another dead over their shoulder. In one case the vehicle was in motion, in the second case it happen as soon I start driving in my way home. It's a common manufacture problem, Ford knows as well than the government but I'm sure nothing will happen till someone die due to this problem. I have contacted the Ford company and the local dealer with absolutely no positive result. Shame on Ford and the government. I'm a disable person under permanent disability and drive this car is pretty much an impossible under this manufacture mal function recognize problem.

- Fort Myers, FL, USA

problem #1221

Oct 262019

Fusion

  • 48,600 miles
Power steering fault indicator came on and the steering was inoperative. Shut the car off, restarted and the problem cleared.

- Westfield, NJ, USA

problem #1220

Oct 072019

Fusion

  • miles
While in motion power steering message appear on dashboard, and steering has hard. Took car to dealer and they stated that I needed to replace the steering and pinion. But when I got the car back from the dealer and steering was working. Issue came back a week later and I took the car to a local mechanic that stated that the dealer probably reset the codes or computer. He check the steering and cabling and found no issue. He reset the computer code and the issue went away. Two weeks later after my tire became low the same issue happen. It seems that the steering keeps erroring out or getting some type of message causing it to shutdown until the code is reset.

- Granada Hills, CA, USA

problem #1219

Oct 202019

Fusion 4-cyl

  • 101,750 miles
I would turn the car on and on my dash it would say power steering sensor fault. Plus it would be hard to steer when driving sometimes. Then at times when I would turn off the car it would be normal driving. For about the last week and half it would then throw another code. Service advance traction control. I took my vehicle to a garage called aamco. 2006 Wyoming ave in Wyoming pa. 18644 spoke to a technician named [xxx]. didn't cause physical damage to the vehicle and don't understand why the 2010 wasn't on the recall list. Im only available after 4pm M-F. my mom can help you if I'm at work. Her name is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Dallas, PA, USA

problem #1218

Oct 262019

Fusion

  • 145,533 miles
Yesterday I started my car and my traction control light came on and my steering was fine then I was driving down the road and my steering became harder to control. I parked at a friends house for the night and when I went to drive my car again the next day I could barely steer and my car began to grind and make a loud screeching noise. I then went to the store and bought power steering fluid just to find out my system is electric. So now I have barely any steering.... and my house and college is 1 1/2 hours from each other. And being a college student I don't have the money to replace the part that's broken.

- Dover, NH, USA

problem #1217

Oct 252019

Fusion

  • 68,500 miles
Purchased this vehicle used from a local authorized dealer. The day after I got it home (April 22, 2019) I received a dash warning of "power steering assist fault" upon starting. The steering was stiff, as is typical with a loss of power steering, but the warning went away upon restart. This happened approximately once a month until October 25, 2019, when I received the warning while driving and experienced a dangerous loss of power steering. I managed to limp my car home safely. The warning has since not gone away and the vehicle is pretty much rendered useless in terms of driving it safely. I know that other Ford Fusion in varying years have been recalled for this same issue. This year needs to be investigated again. There are countless similar complaints relating to 2010 Fusion online, all you have to do is look for them.

- Arcata, CA, USA

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