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CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,347 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion wheels / hubs problems

wheels / hubs problem

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2010 Ford Fusion Owner Comments (Page 1 of 2)

problem #25

Mar 222024

Fusion

  • miles

A D V E R T I S E M E N T S

Lug nuts are all stripped or broken. Check engine light, check fuel fill inlet message, poor driving all around, lack of power. Brake calipers broke off and brake pads fell out. Power steering locks up every once in a while

- Lapeer, MI, USA

problem #24

Feb 042024

Fusion

  • miles
Took the Ford Fusion to the local Ford dealer to have the tires rotated. They said they could not remove the lug nuts as they have swelled. It is not possible to change a flat or rotate the tires.

- Cleves, OH, USA

problem #23

Feb 022012

Fusion

  • 103,000 miles
The contact owns a 2010 Ford Fusion. The contact noticed while washing the vehicle that the wheel studs was fractured. The contact mentioned that there was no vibration while driving the vehicle from the wheels. The vehicle was taken to a tire mechanic where it was diagnosed that the wheel studs needed to be replaced. The vehicle was repaired however, the failure recurred multiple times. The vehicle was taken to el cajon Ford (1595 E main St, el cajon, ca 92021) where they failed to do a diagnosis and informed the contact that the recall was repaired on the vehicle. The vehicle was previously repaired under NHTSA campaign number: 11V574000 (wheels). The manufacturer was notified of the failure and informed the contact the recall was remedied with the one-time free repair. The approximate failure mileage was 103,000.

- Santee, CA, USA

problem #22

Jan 012012

Fusion

  • 35,998 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that after she parked the vehicle, she became aware that the front driver's side wheel was missing a wheel stud and lug nut. The contact stated that the failure was experienced on the driver's and passenger's side front wheels a total of 8 times. The vehicle was taken 8 times to laird noller Ford topeka located at 2245 sw topeka blvd, topeka, ks 66611, (785) 235-9211 and the wheel stud and a lug nut were replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,998.

- Topeka, KS, USA

problem #21

Nov 012019

Fusion 4-cyl

  • 115,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the lug nuts were difficult to remove from the vehicle while attempting to change tires on the vehicle. The contact stated that the failure was due to the two-piece lug nut fusing together. Additionally, while driving, the outer shell of the lug nuts detached. The contact stated that the braking distance was also extended while depressing the brake pedal. Independence Ford located at 3101 columbia blvd, bloomsburg pa, 17815 and manufacturer were notified of the failure however, no assistance was offered. The vehicle was not diagnosed nor repaired. The failure mileage was 115,000.

- Nescopeck, PA, USA

problem #20

Nov 282019

Fusion

  • 118,000 miles
The contact owns a 2010 Ford Fusion. While the vehicle was undergoing a routine inspection at sunnyvale Ford (650 E el camino real, sunnyvale, ca 94087, (408) 215-9949), the mechanic noticed that the front driver's side wheel lug nut was fractured and the wheel could not be removed. The vehicle was repaired. The contact referenced NHTSA campaign number: 11V574000 (wheels). The manufacturer was made aware of the failure and provided case number: 25152622. The failure mileage was 118,000.

- Sunnyville, CA, USA

problem #19

Dec 312018

Fusion

  • 108,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the lug nuts on the wheels were loose and would not tighten. The vehicle displayed the same symptoms as listed in NHTSA campaign number: 11V570000 (wheels). The vehicle was taken to price Ford of turlock (5200 N golden state blvd, turlock, ca 95382, (209) 669-5200), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified and stated that they would not service the vehicle. The failure mileage was 108,000.

- Turlock, CA, USA

problem #18

Nov 302018

Fusion

  • 83,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the chrome cap cover over the lug nuts expanded on all four tires. As a result, the lug nuts were damaged. The vehicle was taken to an independent mechanic where the contact was informed that the lug nuts needed to be replaced. The vehicle was currently being repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 83,000.

- Prattville, AL, USA

problem #17

Nov 302017

Fusion

  • 65,049 miles
The contact owns a 2010 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 11V574000 (wheels). The contact took the vehicle to be inspected and was informed that the lug nuts were defective. The vehicle was taken to Ford West lest herr (10 campbell blvd, getzville, NY 14068, 716-698-5464). The vehicle was not repaired due to cost. The failure mileage was 65,049.

- North Tonawanda, NY, USA

problem #16

Sep 132016

Fusion

  • 100,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that he had a flat tire and was unable to loosen the lug nut. The vehicle was taken to the dealer (bergstrom Ford of fox valley in neenah, wi, 920-727-9000) for tire rotation, but the technician refused to rotate the tires without changing all the lug nuts at the contact's expense. The manufacturer was made aware of the failure and stated that unless there was a recall, the contact would be responsible for any diagnostic testing. The repairs were performed by the contact's friend. The failure mileage was approximately 100,000.

- Greenville, SC, USA

problem #15

Feb 082015

Fusion

  • 89,500 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the wheel lug studs fractured on both front wheels of the vehicle. The manufacturer was notified and purchased parts to repair the vehicle. The vehicle was repaired, but the failure recurred multiple times. The contact felt that the vehicle was unsafe to drive. The failure mileage was 89,500.

- Victoria, VA, USA

problem #14

Oct 102015

Fusion 6-cyl

  • 92,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that three of the front passenger wheel lug nuts were missing. The vehicle was towed to the dealer where it discovered that the wheel studs of the entire vehicle were fractured and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 11V574000 (wheels). The manufacturer was notified of the failure. The failure mileage was 92,000. Updated 02/12/16

- Las Cruces, NM, USA

problem #13

Apr 022011

Fusion 4-cyl

  • 25,000 miles
Ever since I have purchased my 2010 Ford Fusion I have had nothing but problems with it. My lug nuts just break off. Ford performed a recall on the lug nuts and since the recall I have had my lug nuts continue to fall off four more times. The dealership refuses to do anything and the corporate office refuses to do anything each blames the other instead of trying to find out why its happening.

- Campo , CA, USA

problem #12

Jan 182012

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts). The recall was scheduled to begin on or around January 24, 2012 however, the part needed for repairs was unavailable and the vehicle had not been repaired. The dealer was uncertain when the part would become available. The contact planned to notify the manufacturer of the unreasonable time frame in which the recall repair should have been performed. The contact had not experienced a failure. Updated 05/11/12 updated 05/21/12

- Goose Creek , SC, USA

problem #11

Mar 012012

Fusion

  • miles
2010 Ford Fusion. Consumer writes in regards to safety recall notice concerning wheel studs the dealer informed the consumer, they only had one lug nut kit available. The consumer was informed he would be placed on a waiting list. As of March 10, 2012, the consumer has not received a call from the dealer.

- Fulda, MN, USA

problem #10

Jan 122012

Fusion 4-cyl

  • 7,800 miles
The contact owns a 2010 Ford Fusion. The contact stated the vehicle was included in a recall associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and informed the contact that the parts necessary to remedy the failure were not available. The parts have not been available for approximately one month. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 7,800. Updaetd 03/14/12 updated 04/09/12

- Carrollton, TX, USA

problem #9

Jan 012012

Fusion 4-cyl

  • 1,300 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts needed for recall repairs were not available. The contact continued to notify the dealer for approximately one month and was constantly informed that the parts were not yet available. The manufacturer was made aware of the failure and could not provide a timetable for when the parts would become available. The vehicle was not repaired. The failure mileage was 1,300. Update 03/05/12

- Cincinnati, OH, USA

problem #8

Nov 232011

Fusion 4-cyl

  • 44,384 miles
I went to rotate the tires on my 2010 Fusion and I noticed on the front left that a wheel lug stud had sheared right into, always had a dealership rotate my tires. I noticed this when I was rotating my tires and the rest of the lug stud is inside my lug nut. I have contacted my local dealership and they claim they know of no incidents and does not know if Ford will cover it. I think after 280 reported incidents this should be a recall, I find it hard to believe in something like this being so dangerous that it is not already. I can say this with certainty, that after the first reported accident caused by this and the lawsuit that follows, someone will take notice.

- Bryant, AR, USA

problem #7

Jun 012011

Fusion

  • 43,000 miles
The contact owns a 2010 Ford Fusion. The contact stated the passenger side front and drivers side vehicle studs were broken and replaced at multiple times. The vehicle was not taken to the dealer, and the manufacturer was not notified. The vehicle was not repaired. The failure mileage was 43,000 and the current mileage was 50,000.

- Leesburg, GA, USA

problem #6

Apr 172011

Fusion 4-cyl

  • 12,593 miles
I have a 2010 Ford Fusion SE with 12593.2 miles which I purchased new. The wheels have never been removed from the vehicle. Before removing the lug nuts of the front drivers' wheel to do a tire rotation, I noticed a lug nut missing. The stud had failed. I am very worried about the remaining studs and have read that others have had similar failures. I will be consulting my dealer Monday for a solution.

- Johnson City, TN, USA

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