Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,428 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion drivetrain problems

drivetrain problem

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2011 Ford Fusion Owner Comments (Page 9 of 11)

« Read the previous 20 complaints

problem #60

May 112013


  • 60,000 miles


Driving 70 mph on road heading home, car stalled/no power, gauges died, was in right lane and able to pull off to right shoulder without getting rear ended. Once stopped, put car in park and turned off key. Wrench light also showed in dash before turned off. Sat for a few minutes with car off, then restarted car. No lights in dash when restarted, so put car in drive and took off down the road. As I accelerated, car stalled/lost power again, gauges died, dash lights of engine and wrench appeared this time, steered to right shoulder and again was able to get off without being rear ended. Turned key off again. Sat for awhile. Started car again, engine and wrench light were on in dash, pulled out onto the road again, driving slowly. Turned car around and headed to repair facility. Drove slowly without going above 50 mph, lights stayed on in dash and made to repair facility that was about 3 or 4 miles away, driving slowly, not the usual speed limit for the road. Repair facility read the code which came up throttle body and suggested contacting the Ford dealer. Waiting for return call from Ford service manager at this time. Found investigation opened by NHTSA in March of this year regarding faulty circuit board for the throttle body.

- Sandia, TX, USA

problem #59

May 132013

Fusion 6-cyl

  • 103,000 miles
I was on the expressway with the cruise set at 72. The car itself shut off the cruise and began immediately de-accelerating. Pressing the gas pedal had no effect - the engine remained in idle. The wrench bar indicator lit up. I pulled off the side (huge potential safety issue had there been traffic around) and shut the car down in neutral. Restarted - same issue - would not accelerate - it was as if the throttle was disconnected. I put the car in park, shut down, waited 2 minutes, and restarted. All functioned normally. Ran the vehicle health report test and no indication was made of an electrical issue..

- Allenton, MI, USA

problem #58

May 082013

Fusion 6-cyl

  • 41,123 miles
I was stopped at a light and when the light changed the car got up to around 15mph when the car stalled. I then put the car in park and was able to restart it. It ran fine for a few days and then there was another incident. I was at another stoplight and made a right hand turn. The car stalled again and was able to be restarted after placing the gear in park.

- Riviera Beach, FL, USA

problem #57

Feb 152013

Fusion 6-cyl

  • 39,000 miles


The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 50 mph, the vehicle began to decelerate and lose power independently. The contact shut the engine off and was able to restart the vehicle. The failure recurred intermittently. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 39,000.

- Buffalo, MN, USA

problem #56

May 012013

Fusion 6-cyl

  • 9,800 miles
Accelerating from a stop at green traffic signal, my 6 cylinder Fusion accelerated to approximately 25 mph and the engine stopped. I had no problem coasting into a nearby parking lot on my right. I turned the ignition off and after 10 seconds I restarted the engine. I drove home without incident afterwards.

- Hollywood, FL, USA

problem #55

May 012013


  • 45,500 miles
Driving to work running fine first 18 miles then stalled and wrench light came just luckily was close to wrecker service. Car would start sluggishly but when gas pedal pushed stalled and check engine light and wrench came on. Had to have it towed to thornhill Ford at chapmanville, wv.

- Blair, WV, USA

problem #54

Apr 242013

Fusion 4-cyl

  • 62,300 miles


Driving on state highway at 55 mph. Vehicle shuddered, then lost power though engine was still running. No response when accelerator pressed. "wrench" warning light on. Pulled off the road, turned engine off. Restarted engine. Warning light off. It happened again twice yesterday and once today so far. Took it to the Ford dealer who said there was no code showing on the computer diagnostics. Mechanic drove car and was unable to reproduce problem. Instructed to return vehicle to dealership if problem persisted, which I expect it will. Dealership said they suspect a throttle body problem, but since the code didn't show on the diagnostic and the car is under and extended warranty, they cannot replace it until it does.

- Ayden, NC, USA

problem #53

Apr 172013


  • 71,000 miles
Driving on interstate at 70mph and felt a shutter then lost throttle response. Pulled over started car to only have run until accelerator was pressed, then vehicle would quit running. Finally got a dummy light (wrench light on dash) and limped car home. Did some google research and found a mountain of complaints of throttle body going bad. Went to dealer and they would not give any hints without hooking to diagnostic tool. Decided to throw $200 away on new throttle body. I noticed the part number has changed a little from original. I can only assume to incorporate a fix for the massive amount that are failing. I hope it works.

- Dobson, NC, USA

problem #52

Apr 092013


  • 39,000 miles
Driving on highway at 65 miles went car would lose power and couldn't accelerate and car started to shake when came to a stop, cut car off, waited a min, cut car on, took a couple extra cranks before turning over, and car worked fine this had happened 3 times and is very random and dangerous.

- Pompano Beach, FL, USA

problem #51

Apr 072013


  • 34,700 miles
As we were driving in the freeway at about 70 mph on April 7th 2013, the car lost power and stalled out in the middle lane of the freeway. At that exact moment the car felt like it jerked hard and then stalled and the light with the wrench symbol came on in the dashboard. Then it immediately disappeared after being on when the car jerked and stalled. Manage to put hazzard lights on and make it safely to the freeway shoulder where the car after a couple of minutes trying and waiting started again as if nothing happened. After turning the car off the car would not turn back on and sounded like the engine was struggling to keep up after the car was jump started. The car then was making sounds in the engine bay and managed to make it to a gas station couple feet away and the car died again after turning it off to refuel once again had to get the car jump started. Car once again started to feel and sound as if it was struggling to stay stable. Had the car towed the next morning to local Ford dealership where they replaced the battery and install a new throttle box. Computer code at dealership determined cause of problem was due to faulty throttle box.

- Vista, CA, USA

problem #50

Mar 262011

Fusion 6-cyl

  • 30,500 miles


Car started rough, had very little power when pulling out of garage and the wrench light came on. I could hardly make it to the next drive. Put in reverse and put car back in garage. When I took it into Ford for service there were no codes but they updated the computer hoping it would fix the glitch. On April 4, 2011 it happened again. This time I was stopped at a light on a highway when I gave it gas it started forward, the wrench light came on and once again little to no power when pressing on the accelerator. (I was lucky to not get rear-ended.) I out on the hazards and slowly coasted into a parking lot. I called Ford and had it towed back to the dealer. This time it threw codes so they were able to determine the issue which was the throttle body and it was replaced. (thankfully this was all under warranty.) this is a very dangerous issue. I was 3 lights away from getting onto the interstate during rush hour traffic. I hate to think what would have happened if this had occurred on the interstate.

- Blue Springs, MO, USA

problem #49

Mar 152013

Fusion 4-cyl

  • 23,000 miles
While driving on cruise control approximately 70 mph, the car lost all acceleration. The engine is 4 cyl. Engine light came on. Coasted to right of freeway and came to a stop. Turned ignition key to off and then restarted car. Placed in drive and drove and accelerated fine there after.

- Phoenix, AZ, USA

problem #48

Mar 122013

Fusion 4-cyl

  • 38,800 miles
I was going through a school zone on my way to work. When I reached the end of school zone I attempted to accelerate but the engine would not. There was no throttle response and the engine was in a very rough idle. I pulled over, shut the car off, waited about 5 min and started it back up. On start-up, the engine cranked a few extra times before it finally turned over. I was able to drive again after that but noticed that the rpms jumped around when I was in third gear between 1500-2000 RPM. Seeing the rpms jump around like that made me think that the engine was going to lose power again, as it is characteristic of this problem. This is third time this has happened to the car.

- Oviedo, FL, USA

problem #47

Dec 212012

Fusion 4-cyl

  • 42,000 miles
While driving, engine completely loses power and wrench light illuminates on dashboard. Pull off of road and stop car and really rough idle. Turn engine off and restart and wrench light goes out. Engine runs fine after. This continues to occur on intermittent basis. Sometimes happens 3-4 times within about 10 miles. Other times it has gone hundreds of miles between incidents.

- Ponder, TX, USA

problem #46

Feb 212013

Fusion 6-cyl

  • 21,700 miles
Had the vehicle for about a month but had only driven it about 600 miles. (Feb. 21, 2013 - 21,700 miles) my wife was driving along a 4 lane road doing about 50 mph when she noticed the car suddenly losing power. She was in the left hand lane with no shoulder or room to move to the right lane because of traffic and was almost rear-ended by a dump truck who had no idea she was rapidly slowing down because she wasn't putting on any brake to indicate this. She brought the vehicle to a stop but it would not move even when the gas pedal was depressed. She thought it had stalled but later told me she didn't notice any dash lights on. She turned the key off and restarted it and it ran fine the rest of the way home. Called Ford dealership where it was purchased and he asked about engine code lights (of which none were showing ). he said without a code he couldn't do anything. ( March 7, 2013 - 22,400 miles ) turning a corner from a stop the car accelerated and then lost power, engine seemed to sputter and run rough, pulled over and stopped. Wrench light on dash was on, depressed accelerator pedal but nothing happened. Engine was running but tachometer didn't move at all when accelerator was depressed. Turned engine off, restarted, wrench light went off and ran ok. Have also noted that transmission shifting is not always shifting as smooth as when we first started driving it. It seems to jump or lurch in at least one of the gears but this is just an intermittent problem right now. I will take note of this and report back. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hamlin, NY, USA

problem #45

Mar 062013


  • 38,600 miles
I was driving on the highway and I started to feel the car jerk forward slightly about once every ten seconds. About a minute or so later I could no longer accelerate and the amber wrench light was illuminated. I coasted to a stop and pulled over onto the shoulder. When I came to a stop the rpms were very erratic and bouncing between 500-1000. I shut the vehicle, waited a minute, then started it back up. On start up the engine cranked a couple more times than usual but finally turned over. The car ran fine and I was able to continue driving.

- Oviedo, FL, USA

problem #44

Jan 162013

Fusion 6-cyl

  • 25,500 miles
While driving at highway speed on an incline, the car lost all propulsion power. After several seconds, the check engine wrench light turned on and I pulled over to the side. Shutting down the vehicle, waiting 1 minute and restarting cleared the check engine light and restored power. The same thing happened 6 weeks later, while idling at a traffic light. After restarting, the system failed again 2 minutes later while driving on level road at 15 mph. The car rested for 2 hours and was then driven without incident to the dealer for repairs. The service technician performed eec test, ppt and component tests, then replaced the throttle body. No subsequent incidents after 1 week.

- Knoxville, TN, USA

problem #43

Feb 252013

Fusion 6-cyl

  • 43,353 miles
While driving to work one day my car shut off right after a turn going down a hill, the dash was illuminated and no lights were on other than the dash. I put the car into park and turned it off then started it right back up, it ran fine after that. There is another issue as well though, while driving it hesitated by shifting at higher RPM's than it should and took it to dealer on Monday February 25, 2013 and they still have it with no explanation as to why it did any of those things that I mentioned. The only thing that the service guy says is "well until it is billed out I do not know what is going on with the car." I am very frustrated and just bought this certified pre owned two weeks ago. There should be a lemon law on certified pre owned cars, this is not cool. It has caused a headache for me and now I am stuck paying for a car I cannot even drive right now.

- Omaha, NE, USA

problem #42

Mar 222011

Fusion 4-cyl

  • 1,000 miles
When this vehicle has not been driven for 24 hours, driving it the next day will cause tranmission flaring. Specifically, when shifting from 2nd to 3rd gear (approx. At 25 mph), it goes to neutral and then backs into 3rd with a jump. The tachometer registers the jump in rev's as it goes to neutral. Vehicle has been to Ford dealer 4 times and still has the same problem. Ford has a tsb 11-9-9 that explains the problem with their idea of a fix. The fix has been applied with no difference.

- Frisco, TX, USA

problem #41

Jan 232013

Fusion 6-cyl

  • 45,000 miles
This is a report for a Ford Fusion with 45000 miles. First event occurred on freeway driving 65 mph. Car just stopped accelerating and wrench light came on but I was able to pull over to shoulder and call aaa. When they arrived I turned off car and turned car back on and car "reset" itself to normal operation. I garaged the car for several weeks and tried to research problem but nothing confirmed. I drove again a couple of weeks later (again 50 mph) on highway and same behavior and made it to shoulder. Turned car off and on to "reset". this is extremely dangerous and life threatening (may get rearended or not have ability to pull over...) got car to bickford Ford service. They said they have one other 2011 Ford Fusion with same issue (numerous reports of this on internet but as of yet no recall) other car was covered under emission warranty to replace throttle cable because that car was from California. Mine is not. $460 later... save receipt and hope this issue is listed as recall for reimbursement. This is a real safety issue!!!!

- Lake Stevens, WA, USA

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