Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
0 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
47,105 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

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2011 Ford Fusion Owner Comments (Page 2 of 7)

« Read the previous 20 complaints

problem #102

Jul 312015


  • 76,000 miles


Car was traveling 60mph on straight road when it jerked and wrench light and check engine light and ABS and stability lights came on. Pulled to side of road and shut off car. Restarted and drove 100 feet and wrench light came back on and once again pulled over to shoulder to restart car. After 2nd restart it drove fine for 15 minutes and then stalled completely, once again restarted car and drove 5 feet it once again stalled and lost all power. Restarted and drove for 10 minutes to have it start jerking at a stop light and then stall out once I pulled into work.

- Scottsville, VA, USA

problem #101

May 022013


  • 30,000 miles
The contact owns a 2011 Ford Fusion. While driving at various speeds, the check engine light would illuminate and the vehicle stalled. The failure recurred on multiple occasions. The vehicle was taken to the dealer, but the cause of the failure was not diagnosed. The contact indicated that the PCM was re-programmed, but the vehicle continued to experience the failure. The manufacturer was notified of the failure. The failure mileage was 30,000. The VIN was not available.

- Medina, OH, USA

problem #100

Jun 182015


  • 96,275 miles
The contact owns a 2011 Ford Fusion. When the contact started the vehicle, the power steering assist warning light illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the power steering malfunctioned. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V340000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 96,275.

- Manitowoc, WI, USA

problem #99

Jun 162015


  • 110,000 miles


The blower resistor and blower resistor plug has caught fire and melted. I have pictures. This causes you ac to come on and off intermittently.

- West Point, VA, USA

problem #98

Jun 012015


  • 57,000 miles
The vehicles wiring is heating up and I'm concerned it may start a fire, also the car occasionally turns off by itself, I would like to to know if there is a recall on my vehicle, please reach out to me as soon as possible.

- Miami,, FL, USA

problem #97

Jun 012015


  • 119,000 miles
Burnt tail light sockets some melting as well because the bulb was stuck inside socket

- Chicago Ridge, IL, USA

problem #96

May 152015


  • 56,000 miles


Went to town and parked the car went in to the store and when I started to leave I noticed that the power steering didn't work. I drove the car home with no power steering. It's a good thing this didn't happen while going the speed limit. The dealer said that this is a common problem my question is why has it not been recalled if it's a common problem.

- Lovell, WY, USA

problem #95

Apr 302015


  • 108,000 miles
A wrench lite up on my car ad my check engine light came on while driving and your slows down while driving and you can not get your car to go. I had to stop and restart my car 4 times within 40 miles. This needs to be a safety recall. I had kids in my car and I live 40 miles out of town. I got really scared and did not know what is going on. I am not paying a mechanic to fix this when Ford knows it is a problem. Ford needs to pay to have this fixed. If this does not get fixed free of charge I will never buy a Ford again.

- Center, ND, USA

problem #94

Oct 172012


  • 1,200 miles
Power steering has gone out several times since I first bought this car. Each time I have taken it into the dealer in the past they have told me they weren't willing to look at it without a fault code on the dash. Today (04/17/2015) I finally managed to get them to look at the code and they are unwilling to fix the problem under warranty despite it having been an ongoing issue. Looking it seems to be a problem not just related to my car, but a number of these 2011 Fusion.

- Halethorpe, MD, USA

problem #93

Oct 132014


  • 84,000 miles
Driving to the store power steering just went out know warning.

- Clayton, NC, USA

problem #92

Nov 052014

Fusion 6-cyl

  • 53,000 miles


The contact owns a 2011 Ford Fusion. The contact stated that the service engine and the wrench warning lights illuminated intermittently. In addition, the vehicle stalled several times without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,000. Updated 6/30/15 updated 9/18/15

- Elk River, MN, USA

problem #91

Apr 072011


  • 18,000 miles
I have experienced multiple instances of losing power steering both while stationary and driving. The car generates a "power steering assist fault" and "service power steering now" error message. Often after turning off the car and restarting (sometimes taking several times), the fault will clear and the car operates again normally; however, this has recurred at least 3-4 times in the four years I have owned the car. This also occurs while driving, which would present a significant safety hazard for someone unlike myself who does not have prior experience with manual steering vehicles that can adjust on the fly. When taken to the dealer for diagnosis/assistance several times, I am told they cannot diagnose it unless it is actively showing the error code (which is not feasible as the codes clear after the car is turned off, and typically would require either a tow to a dealership or the ability to drive straight to a Ford facility at the precise time the incident occurs, without turning the car off at any point) and thus it does not get addressed or fixed. I have read several other reviews of others having the same issue with this same make and model, and many have resulted in highly costly recommendations for repair which do not fix the problem. I see that NHTSA currently has an investigation ongoing regarding this same issue, and as such wanted to ensure I did my part by formally documenting another instance of this problem, as I felt Ford's report that it is an isolated incident only affecting 3 in 1000 cars seems highly questionable given the extent of others reporting the same failures in a limited number of these cars of the same model year sold, and those being limited only to those (unlike myself, up until this juncture) who elected to take the time to enter an internet complaint.

- Monroe, NC, USA

problem #90

Dec 012014

Fusion 6-cyl

  • 52,000 miles
The HVAC blower relay or controller overheated and began smoking melting the housing for the wiring.

- Forney, TX, USA

problem #89

Jan 152015


  • 105,000 miles
Twice now my vehicle has lost power steering while driving. The lights suddenly come on saying "service power steering now" "service advancetrac". the first time this happened they were able to reset the computer stating it was an issue with the electronic computer. Now it has happened again and it is completely unsafe. This is not the only electrical issue I have had with this car. About a year ago the electronic throttle body sensor went on it. This was an intense safety problem that was thankfully recalled. Ford really needs to realize the implications of electronic issues in this vehicle.

- Mansfield, MA, USA

problem #88

May 222014


  • miles
The power steering is not working.the vehicle is hard to make turns. I only had this car almost 3 years and I purchased it used. The power steering is gone and I have seen a lot of complaints about this model with power steering problems. I know there should be some kind of recall on this vehicle. I can not afford to have this fixed. I am hoping that you all will check into this. It is unsafe. I am considering the news about this because I keep getting the run around. I love my car and I just can't afford to have it fixed because of this mechanical problem.

- Erwin, NC, USA

problem #87

Dec 072014

Fusion 4-cyl

  • 38,000 miles
When turning on the vehicle, I get a "power steering assist fault" error message. The car loses power steering and I am not able to turn the wheel.

- Macedonia, OH, USA

problem #86

Jul 012014

Fusion 4-cyl

  • 40,000 miles
Power steering failed numerous times, the latest of which was today. Usually it happens when just departing the driveway, but it once happened while moving on a street - it's scary. I understand the power steering is electrical. I had to replace the battery a couple months ago and I thought that might have taken care of the problem, but it has recurred within the last couple of weeks. I bought the car used and purchased the extended warranty which is still in effect, but the dealer was unable to replicate the problem so no cure was able to be undertaken. The dealer said if we wanted to, they could replace the steering mechanism for about $2,000 which we declined.

- Mechanicsburg, PA, USA

problem #85

Nov 012014

Fusion 4-cyl

  • 95,000 miles
Power steering assist fault. Over the last 3 months, have had multiple random power steering assist faults. By shutting down vehicle and restarting, these have cleared in the past, but on Nov.2, 2014, upon start of vehicle, power steering assist fault occurred and would not clear. Was forced to drive car home without power steering and almost crashed multiple times. In addition, this fault sometimes has occurred at same time as advancetrac warning. Appears that whatever electrical device is failing is related to both systems.

- Anderson, SC, USA

problem #84

Aug 152014


  • miles
Message regarding engine function

- Washington, DC, USA

problem #83

Jan 192012

Fusion 4-cyl

  • 10,383 miles
The power steering has gone out now a few times. Each time the car has to be placed in park, shut off and turned back on for it to be reset. It just happened again at 91, 777 miles. Enough is enough and this should be addressed before someone gets killed. My wife was driving this time on a fairly busy road with our daughter.

- Seymour, TN, USA

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