Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion electrical problems

electrical problem

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2011 Ford Fusion Owner Comments

problem #1

May 022011

Fusion 4-cyl

  • 500 miles


My new 2011 Ford Fusion hybrid shakes and vibrates terribly on the hwy. I have had it to three different Ford dealers for this problem and they can not fix it. I have contacted Ford directly and a rep informed me that Ford is aware of this problem but does not know how to fix it. He further stated that at such point that they figure out how to fix the shaking and vibration problem, they will most likely announce a recall. I informed Ford that I do not feel safe in this car due to the shaking and vibration and that it scares me to drive the car this way. I also informed them that it bothers me physically to drive the car this way and gives me severe head and eye aches from the shaking and vibration. I told them that this car is not acceptable to me and asked them to buy the car back. Ford informed me today that even though they are aware of this problem, I do not qualify for a buy back and they are not willing to help me. My new car has only three thousand miles on it and I have already had a bad oil leak and my gas mileage is way off what Ford claims I should get. I feel that this is all related and that this car has several serious problems (lemon) which I have voiced to Ford but it seems that they do not care and is falling on deaf ears. Being a hybrid model, Ford claims that I will get 41 miles per gallon. I am only getting 25 miles per gallon and informed Ford of this but they do not seemed to be alarmed by this at all. I am totally at a loss and wonder what else is wrong or going to go wrong with this car. I can't take it anywhere out of town like it is and is the only car I have. I have informed Ford of this but again, they do not care. I feel my safety is threatened in this car and do not trust it at all.

- Palm Springs, CA, USA

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