CarComplaints.com Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.
The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.
And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.
10.0
really awful
Crashes / Fires:
12 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
46,625 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Traveling down the road at 60 mph my car began to feel sluggish, started surging, felt like the engine was going to shut down. I got pulled off the side of road and looked in manual after seeing the wrench icon has was on the instrument panel. I turned car off and back on again. I was hesitant to restart but did. The wrench icon went off and I went back home set an appointment for the following day with the Ford dealership. My car has been there a week today. I was told the throttle body was defective and was on backorder. I am still waiting to get my car after one week.
Vehicle stalled without warning in heavy traffic. Pulled off, restarted. Resumed normal operation. Stalled again. Restarted again. Began stalling at lights. Had to trim gas pedal while stopped to keep running. Car stalls on acceleration B/w 2nd and 3rd gear (6 speed manual). When car stalls while underway, major shudder occurs. Has gone into limp mode but after restart will be normal operationally for a short time and then without warning cut out. Extremely dangerous situation, in particular when accelerating from a stop or into traffic or if successful doing that, stalling without warning at speed and with cars/trucks bearing down on you. At one of the above stalls, had tractor trailer bearing down on me without an ability to remove the car from road in that particular area. Throttle body codes P2111 and P2112 indicating bad throttle body. Very common occurrence apparently among the 2010 through 2012 Ford Fusion. Requesting a recall and reimbursement for throttle body which I have replaced.
On 8/7/13 I was driving my car to work in my apartment complex (approx. 5 mph) my car stopped responding to the gas pedal and started "shaking" erratically. A small tool/wrench light appeared on my dash. I pulled over and turned the car off. Restarted several minutes later and was able to drive with no problems until on the way home. I didn't drive it again until 8/9/13 to the mechanic. It started and drove fine, until 15 minutes after being on the interstate (which I had to get on to get to the mechanic) the car stopped responding to the gas pedal and seems to stay at the same speed for about a minute (approx. 60 mph). Finally the car started to slow down and started shaking ( like it was out of gas but I still 1/2 tank). I had to pull over immediately on the very busy interstate because the car was shaking and didn't seem to respond to the gas pedal. I let the car sit for several minutes and tried to start driving on the shoulder but the car started shaking again. I decided to try one more time before calling a tow truck because it was a very dangerous situation (and I had my 11 months old son in the car) trying to merge back on the freeway with a car that didn't want to accelerate and was shaking. I tried again and was able to successfully pull back onto the interstate. Once I was able to get off, I took side streets and had to stop the car again (approx. 30-40 mph). Mechanics said that Ford aren't suppose to have this problem they were very surprised and told us to research the internet for recalls, that is how I found safercar.gov and the numerous complaints for the same situation. This problem is obviously an issue with the car itself and not in anyway the owners/operators fault. There should be a recall issued immediately since this issue happens suddenly with no warning that there is anything wrong with the car and could result in accidents/loss of life.
The contact owns a 2011 Ford Fusion. The contact stated that while driving 65 mph, the vehicle stalled with the illumination of the check engine and maintenance warning lights. The vehicle was taken to the dealer for diagnosis where it was stated that the fuel and throttle body needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 69,000.
I was driving at highway speed (70), when my cars accelerator stopped responding in the middle of a curve on a 2 lane rural highway with 2 foot shoulders. I was able to pull off into the grass, where I realize that my car was idling erratically. The accelerator would not respond, so I turned the key off and restarted the vehicle. It resumed normal operation, but has since happened multiple times. I regularly enter high volume, high speed intersections, where this could be extremely dangerous, if not fatal. Ford says there is no recall, but I found no small number of similar complaints as I searched the internet. Please force them to do a recall before someone gets killed. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Maud, TX, USA
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Since January of 2012 when I drive my Fusion the vehicle just would quit and the check engine and tool light would stay on only until I would put the vehicle in park and restart it. I would take it to the local Ford dealership and that the tcs module was bad then it happened again then they changed out the battery. Then two weeks ago it happened again and took it back in now Ford said its throttle body is bad and the part and the labor would be around 400 dollars to fix. This is a safety issue someone could get hurt or even killed. I feel that this should be recalled. I am not the only person that has had this issue. On top of this I don't have a vehicle to drive for over a month and a half. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Driving 45mph on state road 45 in southern Indiana, which is very curvy. Let off gas, then when I went to accelerate, pedal went completely to the floor. Car then started sputtering. No acceleration at all. Finally got car off of state highway. Car never completely died, just absolutely no acceleration, throttle body sensor bad! this is a safety issue! had I been going faster and vehicles behind me, there would have been a major accident. Cost $580 to repair on a 2011 car! according to the Ford technician that repaired my car, they have replaced several in the last 6 months! very disappointing for Ford not to recall sure a important repair!
7/30/13- vehicle would not go above an idol, car sputtered and stalled while sitting at a stop light (this happened 3-4 times same day); while slowing to round a curve, pressed accelerator to pick up speed and car stalled out (2 times); there were no symbols on the dash this day. 8/5/13-started car in am, car sputtered badly, put car in drive & car sputtered part way up street, did not seem to be getting gas when accelerator was pressed, "wrench" light appeared on dash; turned car off, waited a few minutes, started car again and it ran okay & no warning lights. I purchased this vehicle "used" on 4/4/13 from blue knob auto, altoona,
Was running along at 65 mph and car jerked and lost power and the wrench icon come on the dash. Pulled to side of road car was idling but rough. Attempted to push throttle pedal down to increase engine speed but no response just idle. Shut car off and called a tow truck. Tried three Ford dealers was approx. One week to get in. I was 750 miles from home.tow truck dropped car off a repair shop. Manager said he had seen a car not long ago that they had disconnected the battery and all was fine. The service man went out to car and it started right up without little wrench icon being on. Drove w/O any incident.
The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 35 mph, the vehicle would not accelerate. The contact shut the engine off and restarted the vehicle, and it abnormally lunged forward. The failure recurred while the contact was driving at different speeds. The vehicle was taken to the dealer for diagnosis. The technician stated that the throttle body would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 45,000.
The first episode occurred when leaving a parking spot. Car would not go more than 2 mph and was chugging. The others (4-5 incidents) happened while driving, often at 30-50 mph. Sometimes it would be after a turn and during acceleration, others would be simply driving down the road. Car would stall, yellow wrench light comes on, and I would have to stop, shift to park and turn off the car, then re-start. It would be fine for a few days, and another episode would happen.
As we were driving down a 3 lane freeway, the car just all of a sudden lost all response in the gas pedal and the wrench light on the dashboard came on. Luckily we were able to get to the side of the road and no one was behind us when the car became unresponsive. We restarted the car and everything seemed fine, but as we were almost home, it did the same thing again. After this time, we called the Ford roadside assistance to have it towed to the nearest dealership. The problem was reported to us as the throttle body and motor assembly.
On Saturday, I was driving out from a complex making a left turn into traffic when my vehicle abruptly slammed stopped at a green light. I put on my hazards and noticed a wrench signal popped on. I put the car in park and turned the vehicle off, then started it back. The vehicle turned on again. I was lucky I was not rear-ended. I drove home and decided not to drive the car until I took it to nearest dealer. Monday morning, I got into vehicle headed to the dealer and again driving out of my complex, the code popped on, vehicle sputtered and stopped. I turned it off then on again. It started and I headed to the dealer close by with hazards on. My vehicle was diagnosed needing throttle body totaling $585. Mind you my vehicle is two years old.
Car stalls while driving down the road, pull over and it starts back up. It has done this 3 times in the last week. Will be taking it to the Ford dealer Monday. Did online searches and found this is a common problem with Ford Fusion and it points to the throttle body or electronic module that controls the throttle body. This should be recalled by Ford - very scary and dangerous for the driver of the vehicle.
Vehicle lost engine power and would not accelerate. Vehicle was maneuvered to the road side where it was shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. After driving for 5 minutes, vehicle again lost engine power and would not accelerate. Vehicle was again maneuvered to the road side and shut off for 1 minute. Upon restart, vehicle drove and accelerated normally. Condition was experienced three times the same day. ECU stored code for throttle control system.
The contact owns 2011 Ford Fusion. The contact stated while driving approximately 45 mph, the vehicle stalled. The contact mentioned that the wrench and the check engine warning light illuminated. The vehicle was towed to a private mechanic where it was diagnosed that the electronic throttle body needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 60,000.
The first time it happened I was on a very busy highway, going up hill, to a family members house. The car stopped accelerating. I was almost hit my several cars, thankfully they missed me. Then I turned the car off and then back on and it worked fine. The second incident happened a couple days later on another busy highway on my home from work. Once again it stopped accelerating and I was thankfully close to were I could pull off the interstate before getting hit. I then took it to the Ford dealership and had to spend almost $600 on replacing the throttle body, which they knew had been defective when they sold me the car!!
I drive on freeway and light came on. And I couldn't accelerate. My rpms dropped and so I need pulled off several cars need to brake because my speed reduce to fast and put me on dangerous situation.
I was driving to work at highway speeds when I lost acceleration and had to pull over, the car went into limp mode. I shut the car off and turned it back on. I got another couple miles when it did it again. I tried to drive it again and it made it to work fine. On the way home from work, I made it about a mile when it did it again, I turned it off and then turned it back on, the car acted normal and I made it another mile before it went into limp mode and the check engine light came on. I got my car towed to the shop and found out that my electronic throttle had gone bad. I found that many other cars from Ford have had this issue as well. My car is only two years old and shouldn't have this issue already! I could have gotten into a very serious accident since I was on the highway.
Auto suddenly slowed down, became jerky, and had minimum response gsa pedal pressure. I pulled over, shut off the engine, restarted the engine and was able to continues driving. Ford dealer performed ids test, no codes, ran pinpoint tests by symptom. Test etb. Failed. Replaced electronic throttle body, cleared kam and road test. Total cost $433.
A D V E R T I S E M E N T S
- Roanoke, VA, USA