Notes: The 2011 Fusion builds off the 2010's reputation. That's not a good thing.

The first thing that jumps out is the ridiculous amount of power steering complaints. It grinds, it squeals, and it eventually just fails.

And if losing power steering isn’t enough for you, how about a sudden loss of engine power? That combination is enough to achieve clunker status.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,823 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Ford Fusion wheels / hubs problems

wheels / hubs problem

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2011 Ford Fusion Owner Comments

problem #20

Feb 292016


  • 90,000 miles


The contact owns a 2011 Ford Fusion. When making a right or left turn, there was an abnormal noise coming from both front wheels. The failure recurred numerous times. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 11V574000 (wheels). The manufacturer was not aware of the failure. The approximate failure mileage was 90,000.

- Denver, CO, USA

problem #19

Nov 212013

Fusion 6-cyl

  • miles
Began having problems with this vehicle the second month after purchase. The first incident was steering wheel locked and I could not control the direction of the car. I ended up on the left side of the road off the shoulder before I could stop it. It happened on several occasions. Car dies for no reason. I end up having it towed or restarted by charging battery. The battery always has a full charge. Also I have been shopping and get in the car to start it and it will not start. Door handles would not work from inside. Windows would not open. Had to force window down enough to open from the outside. Had front door handle assemble replaced had transfer case resealed horrible smell, new tires 3 times since it was purchased had rear drive shaft replaced, fuel pump replaced had taken it to Ford just recently for what I deemed was computer problems, of course they could not find anything wrong. I was told by my mechanic the last time I had new tires put on the car that I would need new rims soon. The rims are eroding from the inside out. I have several invoices for work that was done and a few more I can't locate at this time. I would like to send them all to you. Purchase car 12/1/12.

- Gales Ferry, CT, USA

problem #18

Feb 152016


  • miles
Lug nuts corrode and you cannot get the lug wrench on them to remove tire. This is a known issue according to several Ford techs. I've already had to replace one set of lug nuts due to this issue and now I am being told I need to replace them again.

- Cortland, IL, USA

problem #17

Feb 102016


  • 132,000 miles


Wheel studs breaking. I have now had 9 wheel studs break, 8 during normal servicing and 1 while actually driving. Since with alloy wheels there was no hubcap, the wheel nut and the top of the bolt was missing. There was an original recall for this but only for cars with steel wheels. My car has alloy wheels but I consider 9 breaks to be unsafe.

- Katy, TX, USA

problem #16

Aug 212015


  • 112,002 miles
In December of 2011 my car had a recall for fracturing wheel studs. I bought my car at a year old. A few months after I bought my car two wheel studs snapped off. I called Ford to get the parts to fix it and they said nothing about the recall. Then about 6 months later on opposite side another wheel stud broke. I again called Ford and then they decide to mention the recall. Apparently there was one issued before I owned my car and only the drivers side had been fixed. Even though I had had studs break off on drivers side after the recall. So they did the recall on the passenger side. Since then I have had studs break 3 different times on both sides. I contacted Ford and they say there is nothing they can do about it. This to me is a very big safety issue and I dont feel like I should be paying to replace these or driving a vehicle with potential of a wheel falling off.

- Gibsonburg, OH, USA

problem #15

Dec 212014

Fusion 4-cyl

  • 103,000 miles
During a routine tire rotation, one of the lug nut studs broke off of the front driver's side wheel. There were no signs of corrosion, cross-threading or other damage to the stud, it simply sheered off at the wheel surface when the mechanic tried to loosen the lug nut. This is the second time this has happened on the same wheel, and in both cases the mechanic indicated that he had never seen a stud break off under those circumstances and he had no explanation for how it could have happened. I know that Ford conducted a recall for this same issue on certain 2011 Ford Fusion, but my vehicle was not included in the recall. However, the problems I am having are identical to those identified in the recall, and I question whether the recall was broad enough.

- Topeka, KS, USA

problem #14

Dec 122014


  • 106,000 miles


I was driving into a parking lot and my power steering light came on to service soon I parked my car then when I went to leave and started my car, the light went to service now and I had no power steering at all. I am a college student and just bought this car less than 5 months ago and I am very lucky that this didn't happen on my way home while driving through the mountain areas I have to drive through from college or I could have had a fatal or serious accident. I don't have the money to fix this and I believe Ford Motor Company should recall and repair this serious issue and since there is several complaints.

- Five Points, TN, USA

problem #13

May 032014


  • 41,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the wheel studs were prematurely fractured. The contact indicated that the wheel studs on the front right tire fractured twice and the vehicle was taken to a repair shop to replace them. However, the failure recurred. The contact was not included in NHTSA campaign number: 11V574000 (wheels). The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

- Portland, OR, USA

problem #12

May 152014

Fusion 4-cyl

  • 38,000 miles
2 wheel studs have snapped off out of nowhere on the passenger side front wheel.

- De Pere, WI, USA

problem #11

Apr 182014

Fusion 4-cyl

  • 37,200 miles
When loosening my lug nuts for a routine tire rotation, a wheel stud broke off on each of my front tires, for a total of two broken studs. The last time the right front wheel was tightened was at Ford to replace a previous broken lug nut! Ford would not replace all of my wheel studs at that time. Recall #11V574000 (Ford recall #11S23) does not list the manufacturing date of my vehicle so Ford would not replace all wheel studs! I feel like I am driving in a death trap and it is only a matter of time before a wheel falls off while driving! NHTSA please help! please expand the recall to include all 2011 Ford Fusion regardless of manufacturing date. I have never used air tools on the wheel and the lugs have always been torqued to manufacturer's recommended specification (100 ft lbs).

- Mechanicsville, MD, USA

problem #10

Sep 012013

Fusion 4-cyl

  • 29,500 miles


Noticed a lug nut was missing from my right front tire. On closer inspection I saw that the wheel stud was broken off. I have never used air tools on the wheel and the lugs have always been torqued to manufacturer's recommended specification (100 ft lbs). There is a similar recall #11V574000 (Ford recall #11S23) active, but it does not list the manufacturing date of my vehicle in this recall.

- Mechanicsville, MD, USA

problem #9

Aug 312013


  • 12,100 miles
I turned the steering wheel to make a left turn into cross street the steering did not respond easily. Checked the front left tire. It had a bubble and it burst, the tire deflated and the car was resting on the rim. The tire could not be patched. I had to order a new tire (Goodyear Eagle)

- Flushing, NY, USA

problem #8

Aug 052013


  • 72,000 miles
I was doing 55 mph and my car stalled, the wrench and check engine light came on then the car stopped. After a couple attempts the car started and I was allowed to drive although I was scared and got off the freeway. I also have had a problem with my wheels knocking when I turn like one of the tires are going to come off. Now I have to replace the throttle body! I took the car to the mechanic and now all these things have to be fixed and have become quite costly, not to mention the car was made to not have a gas cap" really" I'm starting to wonder if the Ford Fusion is the right car to have and the safety questions are always in my head because if a car stops on the freeway while doing 55 a serious accident can't be too far behind. I pray these issues all get addressed and recalled so no one gets killed! I did research on this website and found that the same issues have happened to many others but when I called Ford's customer relations department I was told there are no recalls for my VIN. I can't imagine I am the only one having these troubling issues taking place but it only affected certain models. Seems to me all Ford Fusion should have these items recalled and replace regardless of what model. I now have to keep my receipt from the mechanic because it was not a Ford dealer who fixed my car and hope that the recall on these issues will allow me to get my hard earned monies back one day soon. Frustrated Ford Fusion owner to say the least.

- Anaheim, CA, USA

problem #7

Jan 202012


  • 4,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that notification of NHTSA campaign id number: 11V574000 (wheels: Lugs nuts, bolts) was received January 2012. The manufacturer advised that the parts needed for the recall repairs were on back order and could not provide an estimated time of arrival. The contact stated that the vehicle still had not been repaired and that the repairs exceeded a reasonable time frame to have a recalled defect repaired. The vehicle was not repaired. The failure and the current mileage was 4,000.

- Huntington , WV, USA

problem #6

Mar 092011

Fusion 4-cyl

  • miles
Recall 11S23 I sought service on 2/9. a month later the Ford dealership still does not have the parts to fix the problem.

- Willits, CA, USA

problem #5

Jan 012012


  • 16,000 miles
The contact owns a 2011 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the recall failure were not available. The vehicle was not repaired. The contact had been repeatedly informed that the parts were not available. The manufacturer was made aware of the failure and confirmed that the parts were not available. The failure mileage was 16,000.

- Upatoi, GA, USA

problem #4

Feb 212012

Fusion 4-cyl

  • miles
My car was recalled back in December 2011 for potential issues with wheel falling off. Today is 2/21/2012 and Ford not only says they don't have the parts to repair but they don't even have a timeline!!!! please tell me what owners are supposed to do?

- Weehawken, NJ, USA

problem #3

Dec 192011


  • 21,000 miles
The contact owns a 2011 Ford Fusion SE. The contact noticed that a lug nut was missing from the front driver's wheel. The recall associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts), stated that the rear lug nuts and bolts would be replaced, but did not mention the front lug nuts or bolts. The dealer was in the process of repairing the failure. The manufacturer was notified, but denied assistance with repairs. The failure and current mileages were 21,000.

- Riverside, CT, USA

problem #2

Sep 192011

Fusion 6-cyl

  • 14,000 miles
While performing the first tire/wheel rotation on our new 2011 Ford Fusion sport with aluminum wheels more than one wheel stud broke off when torquing to factory specifications. The factory manual calls for a torque of 100fp. Initially lacking the factory torque spec I started with 75fp and even at 75fp felt one lug nut turn what felt like too far as compared to the others. I obtained the torque value from the owners manual (100fp) and proceeded to complete the torque to the recommended 100fp. One stud then twisted off prior to reaching 100fp. Having seen that the NHTSA is performing an investigation I thought I would add the following. It occurs to me that with the aluminum rims and the shape of the lug nut there may not be enough friction between the lug nut and the wheel to allow for proper torque.

- Fall City, WA, USA

problem #1

Aug 232011

Fusion 4-cyl

  • 8,652 miles
Had to have flat tire repaired. When technicians tried to place wheel on 2011 Fusion two (2) of the wheel bolts twisted and would not hold at the required torque level. Had to replace two of the five wheel bolts. Took car to Ford dealer to have all wheel bolts replaced. Their response was that they could not find anything wrong with bolts, had no technical bulletins, safety issues, recalls, etc. And would not even repay for the two bots that were deformed. The two deformed bolts were given to the Ford service department. I gave them evidence of the problem, complete description, repair shop that found the problem, ( whom I have used for over 30 years), and got the answer, if it happens again bring it back. I hope when I bring it back it is not after an accident where someone is injured.if you have questions, please contact my father, kenneth seal.

- Franklinton, LA, USA

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