CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,108 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion accessories - exterior problems

accessories - exterior problem

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2012 Ford Fusion Owner Comments

problem #8

Sep 132017

Fusion

  • 52,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. Upon exiting the vehicle, the contact stated that the front driver side door failed to open. The vehicle was taken to mccarthy Ford of North riverside (2100 harlem ave, North riverside, il 60546, (708) 422-7000) where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The manufacturer informed the contact that the VIN was not included in a recall. The approximate failure mileage was 52,000.

- Berwyn, IL, USA

problem #7

Feb 042017

Fusion

  • 38,000 miles
The contact owns a 2012 Ford Fusion. While driving 13 mph, the driver's side door latch fractured and the door swung open. The dealer replaced the door latch. The manufacturer was made aware of the failure. The failure mileage was 38,000. The VIN was not available.

- Neenah, WI, USA

problem #6

Feb 032017

Fusion

  • 52,000 miles
The contact owns a 2012 Ford Fusion. While parking the vehicle, the front driver side door independently opened and failed to latch close without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages). The failure mileage was 52,000.

- Bullhead City, AZ, USA

problem #5

Nov 142016

Fusion

  • 54,862 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that the driver side door latch would not open and close properly. The dealer diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 54,862.

- St. Claire Shores, MI, USA

problem #4

Jul 102015

Fusion 6-cyl

  • 55,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. The vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of NHTSA campaign number: 15V246000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 55,000. Updated 01/16/17 consumer stated that the front passenger door also does not lock. Updated 9/5/18

- Marietta, GA, USA

problem #3

Apr 162016

Fusion 6-cyl

  • 80,000 miles
The contact owns a 2012 Ford Fusion. While driving 65 mph, the front passenger side door became ajar. The contact was able to close the door; however, it failed to lock properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000...updated 06/06/17 updated 09/22/2017

- Oxbow, ND, USA

problem #2

Mar 152015

Fusion

  • 36,000 miles
The contact owns a 2012 Ford Fusion. While the vehicle was parked, the front driver side door failed to lock electronically. The contact had to lock the door manually. In addition, while driving 20 mph, the door opened independently. The vehicle was taken to a dealer who diagnosed the front driver side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 15V246000 (latches/locks/linkages) however, the VIN was not included. The failure mileage was 36,000.

- Odenton, MD, USA

problem #1

Apr 302015

Fusion

  • 49,000 miles
The contact owns a 2012 Ford Fusion. While parked, the front drivers side door failed to open. The contact had to roll the window down and open the door from the outside. The vehicle was taken to the dealer. The technician diagnosed that the inside door latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000.

- Locust Grove , GA, USA

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