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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

2.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,364 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion accessories - exterior problems

accessories - exterior problem

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2012 Ford Fusion Owner Comments

problem #7

Aug 012022

Fusion

  • 31,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that while operating the vehicle and after closing the front driver-€™s side door, the door lock failed to automatically lock and secured the door. The driver indicated that the door had to be manually locked in order to be secured. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure but no assistance was offered. The failure mileage was 31,000.

- Jeffersonville, IN, USA

problem #6

Jun 232016

Fusion

  • 35,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while starting the vehicle, she attempted to open the front driver-€™s side door but it failed to open. The contact stated no warning light was illuminated. The contact stated that she opened the front driver-€™s side window and was able to reach the door handle to open the door. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver-€™s side door latch to be replaced. The vehicle was repaired but continued to experience the failure with the driver-€™s side and both the front and rear passenger-€™s side door latches. The contact took the vehicle back to local dealer and had all 3 door latches replaced. The vehicle was repaired but experienced the failure for a third time on the front driver side door latch. The contact took the vehicle back to local dealer and had the front driver-€™s side door latch repaired. The vehicle was repaired but the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 35,000.

- Tyler, TX, USA

problem #5

May 012018

Fusion

  • 90,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the passenger's side front door handle failed to unlock the vehicle from outside of the vehicle. The contact stated that over time, the driver's side and passenger's side rear outer door handles also experienced similar failures. The vehicle was first taken to chino hills Ford (4480 chino hills pkwy, chino, ca 91710) to be diagnosed. The contact was informed that there was a diagnostic fee to have the vehicle diagnosed. The contact declined to pay to have the vehicle diagnosed. The failure worsened and Ford of upland (555 w foothill blvd, upland, ca 91786) was contacted and informed of the failure. The contact was informed that the vehicle needed to be diagnosed and a cost would be assessed. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 90,000.

- Ontario, CA, USA

problem #4

Jul 202018

Fusion 4-cyl

  • miles

A D V E R T I S E M E N T S

2012 Ford Fusion. Consumer writes in regards to being unable to unlock doors while inside the vehicle. The consumer stated the doors could only be unlocked from the outside handles. The manufacturer was notified, but did not offer any assistance.

- Stewart Manor, NY, USA

problem #3

Mar 022015

Fusion 4-cyl

  • 69,545 miles
Door latch drivers side broken.

- Gilbert, AZ, USA

problem #2

Nov 192014

Fusion 4-cyl

  • 73,000 miles
After stopping vehicle, drivers door would not unlock.

- Nashville, TN, USA

problem #1

Oct 012014

Fusion

  • 40,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the driver side internal door handle failed to open the door. As a result, the contact had to roll the window down and open the door using the exterior door handle. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing the manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.

- Frankfort, KY, USA

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