Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,978 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion drivetrain problems

drivetrain problem

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2012 Ford Fusion Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #39

Jul 162012


  • 9,159 miles


Hail damage, paintless dent repair, could be reason for unexplained tire tread wear, and/or knocking sound when backing up and turning. My Fusion is still under warranty. Please advise with any information that may be helpful.

- Washington, DC, USA

problem #38

Jul 212014

Fusion 4-cyl

  • 38,000 miles
I was driving to work this morning, going 65mph when a chime goes off. There is an amber light on the dash and words are under the speedometer saying "power steering assist fault" and then "service advancetrac". I was on a straight stretch of I-35, so I didn't realize how bad it was until I came to my exit ramp. It was very stiff. At the bottom of the ramp I needed to make a series of much sharper turns and that's when I realized how bad it was. I stopped at a light and pulled out my phone and took pictures of what it was showing. When I got into work, I sent the picture to my dealer, who said they could look at it, but that was as far as they would commit. I have owned the car for 20 days and of course the 3/36,000 expired 2000 miles ago. I turned to the internet and found quite a few complaints about this same thing with numerous years of the Fusion. It appears that a short term fix is to shut off the car and when started again, the problem disappears, but may or may not pop up again. Not exactly reassuring, Ford Motor Company. How many complaints does it take for something to be done about this" a car with 38,000 miles having an issue that could be life threatening seems completely unacceptable in this day of car companies knowing about problems, yet doing nothing and then paying the consequences later. Do the right thing, Ford Motor Company, and fix this for those of us who chose to buy your product and put our faith into you delivering a quality, reliable and safe vehicle. I owned a 2005 Hyundai that I put over 270,000 miles on and the only issue was to replace a clutch. I was going to go with Hyundai again, but I thought since Ford didn't participate in the bailout, I would go american. Am I going to regret that decision"

- Kansas City, MO, USA

problem #37

Jun 282014

Fusion 4-cyl

  • 51,380 miles
Was driving the wheel sudden went stiff out of no where had to shut the car off and start again. That was the first incident. A couple days later the car did the same thing and it says power steering assault failed and I cant drive the car at all it says that as soon as I start it.

- Philadelphia, PA, USA

problem #36

Jan 102014

Fusion 6-cyl

  • 22,000 miles


This model is an AWD model. Vehicle emits a foul 'natural gas' odor when vehicle comes to a complete stop after any period of driving. This odor smells exactly like the fluid inside the rdu. After several trial and error attempts, I believe the smell is being sucked in through the HVAC system. However when the system is put in re-circulation mode, the smell is not present. This proves that the smell is being sucked in from outside, from a vent connected to the rdu. I cant believe Ford has not had any other complaints about this. Its embarrassing to have anybody ride in the car.

- Jackson, WY, USA

problem #35

Aug 062012


  • 2,200 miles
Was accelerating to get on the interstate and the car delayed in accelerating. Since it was a new car (purchased in June on 2012) I really didn't think much about it. Over the last two years, this problem happens intermittently with a delay/harsh shift, a grumbling/vibration in the car when shifting in lower gears from 2nd to 3rd. This also occurs during down shift between 3rd and 2nd gears causing the car to "lurch forward" as if you have been rear ended. I now have 69,000 miles on my car and the warranty is gone and every time I ask Ford to look at the problem they can't replicate the problem (trying to tell me that the way I drive my car is too harsh) they did reprogram the tcs and the last time I tried to make an appointment before my warranty expired, the service department called me back stating the following: "it sounds like you are having problems with your transmission and it will be 6-8 weeks before we can get the car in for service".

- Cameron, MO, USA

problem #34

Feb 212013

Fusion 6-cyl

  • 14,000 miles
When attempting take of from a stop car takes nearly 2 seconds to respond and transmission shifts horribly at times.

- Fall River, MA, USA

problem #33

Jan 102014

Fusion 6-cyl

  • 19,811 miles


Vehicle lurched then lost power and check engine light came on. Vehicle would not accelerate after losing power. Since the repairs, the vehicle will occasionally lurch when the car is in gear and the brakes are applied.

- Bonita Springs, FL, USA

problem #32

May 112014


  • 25,000 miles
Driving along route 80, NJ, the car became unresponsive to the gas pedal as if it were in neutral. The wrench symbol came on and the car began to slow down. I had to cut across the middle and right lanes to get to the shoulder so I could stop safely. I turned the engine of and restarted the car; it worked fine.

- North Haledon, NJ, USA

problem #31

May 052014

Fusion 4-cyl

  • 38,876 miles
While switching the car from drive to reverse while parked the transmission banged into gear and left rubber on the ground with my foot pressed on the brake pedal.

- Warwick, RI, USA

problem #30

May 092013


  • 60,000 miles
This started last year...we bought the car new in Feb. 2012....we have taken the car to youngblood Ford in madison, Georgia where we bought the car at least four times...sometimes when you slow down to stop the transmission shifts hard and the car jerks....making a noise...then after this happens and you pull off again the gears stall in between shifts and almost stalls....have almost been hit in an intersection because of this....took it to the dealership a year ago and was told the transmission or computer had to be recalibrated......the car was fine for about two weeks and then started again...I have taken the car back several times and the last time, I told them to keep the car and drive it for a distance, since the problems seems to occur after a trip of 40 miles or more....the dealership kept the car for a week...I called them and was told the problem could not be duplicated....but when I drove the car home ( about 25 miles) the car did it again...I have had a number of people with me when this problem occurs, even a brother in law that is a mechanic...

- Eatonton, GA, USA

problem #29

Sep 242013

Fusion 4-cyl

  • 90,599 miles


September 24, 2013-I was driving home and the car began to shut down. The wrench came up and it lose all power. I was able to coast into the median as it was 5;00 traffic. I turned completely off and restarted again. December 5, 2013.. the same thing happened as I was on a side street. I turned off and restarted. 2/24/2014 I was going to work and it cut off on very busy 6 lane highway. It was very scary as no one was behind me. I turned off and then restarted the car. I was so relieved that no one was on this busy road which is always traffic going very fast. I have a service all into Ford for Friday 2/28/2014.

- Tallahassee, FL, USA

problem #28

Nov 252013


  • 27,000 miles
I have had several issues leading up to this and the dealer would say nothing is wrong. Car jumps forward when idling, car looses power when accelerating on highway. Lastly was complete loss of power and nearly hit by bus with kids in car. They replaced throttle body, A/C motor etc....two weeks gone bye and it is starting again. I need to give this car to my daughter to drive but it is not safe.

- Largo, FL, USA

problem #27

Dec 042013

Fusion 6-cyl

  • 12,300 miles
As my wife accelerated the vehicle up to 35mph the engine seemed to cease functioning or shut itself down resulting in an inability to accelerate. A wrench warning light illuminated and she was forced to the shoulder of the road. She shut down the vehicle and restarted it with no further complications at this time. This happened under normal driving conditions. After researching this issue, the throttle body is said to be the culprit. I will be taking the car into the dealership tomorrow in an attempt to get this known problem replaced under warranty. However, will they be replacing one defective part for another" has there been an applied fix" this could be a very dangerous situation for a driver.

- Madison Heights, MI, USA

problem #26

Jun 032013


  • 28,000 miles
I noticed a "jumpy ride' during trip to albuquerque and back....first road trip since buying car in April, '13. It was sort of a shifting of a gear when there should have been nothing like that at that speed. Started noticing around town at 35 the same jumpy feeling...just seemed like too much shifting. The ride is very "rough"...never had a car like this...loved my '09 Fusion, but this one stinks. Afraid it's wearing out the tranny and could be dangerous. 3 dealers have just blown me off along with the corporate person I talked to...a "[xxx]" for my region for Ford. I am worried and can get nothing done! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ruidoso, NM, USA

problem #25

Jun 192013

Fusion 6-cyl

  • 7,500 miles
On 10/9/2013 I was stopped at a light and then when I proceeded to go on a green light, my car stalled without any warning or lights on my dash while in traffic. There was a car behind me that almost rear ended me. Went to restart the vehicle and it did not start right away. I had to put the car in park with hazards on, in the middle of traffic, and tried to start the car two more times before the car started again. The car has been giving me issues with hesitation and vibration for the past 4 months. I have taken it to Ford and they have checked my car 2 times and never was able to solve the problem. Before I took it to Ford the car has stalled on 6/19/2013 prior to taking the car to the local Ford shop. They said it was the programming and they installed the update for the computer, but it never solved the problem. The last time it stalled on me, my husband, who is an Acura technician, pulled the P2111 code out using a pocket code reader out of freeze frame data. There was no codes stored in PCM 6 hrs after the incident. 2 days later checked for freeze frame data again and there was no freeze frame data.

- Port Saint Lucie, FL, USA

problem #24

Sep 192013


  • 34,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 30 mph, the vehicle stalled without warning. The failure recurred on several occasions. The contact was able to restart the vehicle. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 34,000.

- Baltimore, MD, USA

problem #23

Aug 272013


  • 90,000 miles
I was driving down a four lane highway and the car starting sputtering; then the check engine light and tool light came on and the car began decelerating and I had to coast to median. I sat for awhile and cranked up to coast to safe side of road. Repairman said it appeared to be something in the accelerator system/throttle system. Thought it needed a new part but ended up cleaning the throttle and other parts. It drove fine for about 2 weeks until Saturday and it did the same thing again. I was able to pull into a store parking lot after getting off interstate safely. Now the repairman has it and says it is checking out okay; driving fine with no cut off issues. This car scares me and don't want to drive anymore..

- Knoxville, TN, USA

problem #22

Jun 192013


  • 53,000 miles
After taking off from a stop my transmission would slam when going into 2 gear, sometimes it would not shift into 2nd going back into first and revving up to almost 7K RPM and then shift jerking the car when shifting. Took it too the dealership they flashed the transmission and said that would fix it. It did for about 24 hours then it got worse so I took it back, then they installed a "software" update to the transmission, they made my gas mileage very poor, took it back a 3rd time they finally found that a valve was sticking and replaced it now seems to being doing fine. Im not the only one on here with this same problem there is something wrong with the transmission on this model car.

- Dickson, TN, USA

problem #21

Nov 302012

Fusion 4-cyl

  • 400 miles
The transmission slams when shifting. Have had the computer reflashed at the dealership which fixed the problem for a few days. At about 30000 miles, the windshield wipers started going crazy (turning on/ off whenever, going different speeds whenever).

- Lincolnville, SC, USA

problem #20

Jul 122013


  • miles
I was driving down the road when I lost ability to accelerate. I coasted to the side of the road and into a parking lot. I put the vehicle in park and shut it off and it spit & sputtered before shutting off. I turned it back on and it ran fine. Took it to the dealer who said I needed a new throttle cable. 2 days back and the engine light is on again. I know of 2 other people with the same vehicle that have had the same problem.

- Tennyson, IN, USA

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