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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
33 / 0
Injuries / Deaths:
34 / 0
Average Mileage:
19,949 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Fusion Owner Comments (Page 2 of 20)

« Read the previous 20 complaints

problem #378

Apr 012021

Fusion

  • miles

A D V E R T I S E M E N T S

I received a Recall Notice 21S12/NHTSA 21V-158 in April 2021 and to date July 26, 2021, the problem still has not been corrected. I feel my life is in danger every time I drive my vehicle. I am requesting that this dangerous vehicle impairment be handled as an emergency and greater effort be made to locate the needed parts. Thank You, Regina F. Smith, owner

- Murrieta, CA, USA

problem #377

Feb 232021

Fusion

  • miles
I received a notice from you regarding a recall for the airbag in our car on 2/23/21. To date I have not been able to get the airbag replaced and it is now 7/12/21. It doesn't seem right that we have been driving a car that has unsafe airbags for the past 5 months. Is there anything you can do to get this situation resolved? Thank you for your attention to this dangerous situation.

- Bradenton, FL, USA

problem #376

May 182021

Fusion

  • 78,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously included in a recall regarding the air bags. The contact took the vehicle to the dealer for the recall repair and while the recall repair was being performed, the contact was told by the dealer that the air bags failed and needed to be replaced however, the recall repair did not include replacing the air bags. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

- Gainesville, FL, USA

problem #375

Apr 232021

Fusion

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (air bags) however, the part to do the recall repair was not yet available. Autonation Ford torrance (3111 pacific coast hwy, torrance, ca 90505, (424) 253-4976) was contacted and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue and referred the contact to NHTSA. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Torrance, CA, USA

problem #374

Apr 272021

Fusion

  • 0 miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (air bags) however, the part to do the recall repair was unavailable. The contact called capital Ford (3660 S carson St, carson city, nv 89701, (775) 882-5353) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Silver Springs, NV, USA

problem #373

Apr 262021

Fusion

  • miles
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (air bags) however, the part to do the recall repair was not available. Homer skelton Ford (6950 hanna cove, olive branch, ms 38654) and landers Ford South (95 goodman rd E, southaven, ms 38671) were contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lamar, MS, USA

problem #372

Apr 262021

Fusion

  • miles

A D V E R T I S E M E N T S

This is the second airbag recall for my Ford Fusion. Previously, the passenger air bag had to be replaced and Ford provided me with a rental car during that period. Now, it's the drivers side. The form Ford sent me said that it would possibly explode if I was in a wreck but that I should continue driving it. I just went to a Ford dealership to ask if they could fix or provide a rental until it can be fixed. Since basically they told me in the letter that I could die if this thing explodes, but they basically said that it's on me and they can't do anything. Pretty ridiculous that they have offered help in the past but now are just doing absolutely nothing.

- Dallas, TX, USA

problem #371

Apr 152021

Fusion

  • 73,455 miles
We ahve a open recall ( # 21V158 ) an Ford will not honor the open recall the authorized Ford dealership that has tried to order the part was told no they will not send them the parts as of 04/15/2021

- South Williamsport, PA, USA

problem #370

Mar 252021

Fusion

  • 73,000 miles
Ford has know of this airbag problem for many years with numerous vehicles they have sold. We diligently checked and Ford or NHTSA has ensured us that our vehicle was not one that is involved in this recall. As 03/25/2021 Ford informs us that we now have been driving an unsafe vehicle since 2012 and can not fix this problem?! the vehicle has already had the passenger airbags replaced due to the same issue! this took over three times to remedy this problem! this is unacceptable and we should have been notified earlier! this is one of our main transportation that we now wonder if it will kill or maim us!

- Phoenix, AZ, USA

problem #369

Apr 082021

Fusion

  • miles
The drivers side air bag inflater needs to be replaced due to a recall.

- Lyndhurst, VA, USA

problem #368

Mar 272021

Fusion

  • 137,577 miles

A D V E R T I S E M E N T S

Steering feels like it's really lose and goes all over the road tires are bouncy while driving it pops back also while changing gears

- Albuquerque, NM, USA

problem #367

Jan 022020

Fusion

  • miles
Air bag light is on for passenger seat

- Takoma Park, MD, USA

problem #366

Jan 282021

Fusion

  • miles
2012 Ford Fusion problem with power steering. Suddenly it gets tough it doesn't work.

- Corona, CA, USA

problem #365

Aug 162020

Fusion

  • 133,516 miles
I was involved in a side collision but my airbags did not deploy.

- Miami, FL, USA

problem #364

Sep 142020

Fusion

  • 49,261 miles
Took the car in for airbag recall. Now airbag light is on all the time, this was not on when recall repair was done. Now dealership wants to perform a diagnstic on car at my cost.

- Bartonville, IL, USA

problem #363

Sep 152020

Fusion

  • 115,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 25 mph when attempting to make a left turn, the power steering suddenly failed. The contact crashed into a pole on a corner nearby. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was not towed. The contact contacted the dealer (mtn. View Ford 301 E 20th St, chattanooga, tn 37408; (423) 756-1331) who informed that there was no recall open. The manufacturer was made aware of the failure and confirmed there was no recall. The approximate failure mileage was 115,000.

- Chattanooga, TN, USA

problem #362

Aug 222019

Fusion

  • 8,400 miles
Airbag light came on after complying with the Ford airbag recall. Took to the dealer and was notified that the passenger in-seat airbag sensor was intermittent and was not included in recall. Price to fix is $900.

- Lake Mary, FL, USA

problem #361

Jan 172020

Fusion

  • miles
This car was leased from Ford in 2012. It was returned to Ford in 2015 when another vehicle was leased. Ford continues to send us airbag recall notices on a car we leased and returned 4 or 5 years ago. Ford has been advised they should have the records for the car since it was returned to tom holzer Ford at the end of the lease. At this point they decline to make any effort to locate the car and correct this fiasco. Someone may be at risk because of this refusal.

- Livonia, MI, USA

problem #360

Jan 152020

Fusion

  • miles
I took my vehicle to the dealer to get the air bag recall completed. The dealer called and said that my airbag light is on and would need to be diagnosed to make my airbags work and that I would need to pay to have the system diagnosed. I declined because my car is there for a recall. The dealer told me that if the light is on the airbags will not work. If true why are they wasting peoples time with this recall? I think this a definite safety issue.

- Madisonville, TN, USA

problem #359

Dec 242019

Fusion 4-cyl

  • Automatic transmission
  • 26,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while her daughter was parking the vehicle, she noticed the air bag warning light was illuminated. Sheehy Ford Lincoln of richmond located at 10601 midlothian turnpike, richmond, va 23235, (804)293-2212 was contacted and informed of the failure. The contact stated that the air bag was serviced in March of 2019. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate mileage failure mileage was 26,000.

- North Chesterfield, VA, USA

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