CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.
And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.
10.0
really awful
Crashes / Fires:
33 / 0
Injuries / Deaths:
34 / 0
Average Mileage:
19,949 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dovi motors Inc. (263 tompkins St, cortland, NY 13045, (607) 756-2801) who stated that the parts were on backorder. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called bill marine Ford (1182 w main St, wilmington, oh 45177, (937) 382-3858) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mark thomas Ford (3098 state rte 5, cortland, oh 44410, (330) 638-1010) and was informed that the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact called an unknown Ford dealer in canby, Oregon and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kelly Ford (located at 420 cabot St, beverly, MA 01915, (888) 865-9541) was contacted and confirmed the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Beverly, MA, USA
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The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Crossroads Ford (2351 rte 9W, ravena, NY 12143, (518) 756-4000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall my car was recalled but my dealer "ken wilson Ford" in canton North Carolina does not have the part. After attempting to have the repair completed the service manager jay told me to continue using the vehicle and I would be contacted in the future if a part became available. My concern is since there was no mention of a safety issue by the service manager that the repair will not be properly done once they do have the parts. Can you help me find someone we can trust to make the repair properly once parts are available?
Takata recall. Ford has not got the parts necessary to make the repair. I scheduled to have this done 6 weeks ago. Now they say it will be June before they get to it since they don't have the parts. Is there a time limit as to when they are supposed to have the repairs made ?
I had an accident with my car.it was basically a T bone accident to a large SUV. It was a really bad accident but surprised that the air bags didn't deploy. I ended up going to the emergency and was told that I have muscle inflammation. I also hit the bottom of my right leg and have multiple bruises. I was wearing seatbelt that helped me but no airbag was activated.
While driving down the highway last night an alarm went off on my dash reading: "service power steering now" seconds later a second warning dinged explaining to "service advance trac". as well a picture lit up on the dash representing "advancetrac" service. My car started to veer right while I was holding the steering wheel. I tried straightening back to avoid hitting the cars next to me but the steering wheel was way off track, not aligned with my tires. This has never happened before so I am very concerned. Once I was able to get home safely I looked up the issue & theres a recall for some of my exact car models. I checked my tires, reset my battery turned the wheel but no change and my car is still in good condition. The air bag sign is on now & has not went off. I have had another recall failure in the past that started while driving in the middle of traffic. I just hope I dont die during the next system failure.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jerry's leesburg Ford (located at 847 E market St, leesburg, va 20176, (703) 777-0000) was contacted and confirmed that the part was not available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Received notice for my vehicle, contacted service department at olathe Ford (Kansas). Was informed that parts were unavailable and that they would be unable to order them for 'months'.
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gerald Ford (208 hansen blvd, North Aurora, il 60542, (630) 401-8097) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - Ford is limiting the number of airbags being sent to the dealership here in roanoke va to 6 per week. This will make it some 10 to 12 weeks before my car is repaired. Additionally, I have asked a number of times here and at the Ford dealership in manassas va if my vehicle was involved in this problem, and was always told no. Why was Ford allowed to hold back on this problem for so long" was there a coverup by Ford of the problem"
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 19V001000 (air bags) exceeded a reasonable amount of time for repair. Bill marsh Ford gaylord (1928 S otsego ave, gaylord, mi 49735) stated that the parts were unavailable for repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Fairway Ford (366 w main St, canfield, oh 44406, (330)-533-3673) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to germain Ford of beavercreek (2356 heller dr, beavercreek, oh 45434) who stated that Ford had not provided parts. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 Ford Fusion. The contact stated that the power steering was faulty. The steering wheel seized and would not move. When the contact's son brought the vehicle home from college, the steering wheel was fine. When the contact attempted to drive the vehicle, the steering wheel seized again. The vehicle was included in NHTSA campaign number: 19V001000 (air bags). Also, the power steering warning indicator was illuminated. The vehicle was taken to gillie hyde Ford (610 happy valley rd, glasgow, ky 42141) where the mechanics only repaired the air bag and were waiting for the contact to give permission to service the steering wheel. The dealer stated that the vehicle was not included in any steering recalls. The contact was holding off on the steering repair until a recall was issued; however, the dealer stated that the vehicle was out of warranty. The power steering was not repaired. The manufacturer was made aware of the issue/problem on Monday, 4/1/19. They said this vehicle was not covered under the recall. They refused to provide any assistance with checking the vehicle or making repairs. The failure mileage was 87,000.
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 19V001000 (air bags). Beach Ford (2717 Virginia beach blvd, Virginia beach, va 23452, (757) 486-2717) indicated that the part may become available within weeks or months. The dealer made no mention of a loaner vehicle. The manufacturer was contacted to determine when the part would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Cortland, NY, USA