This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2023 GMC Canyon. The contact stated that while at a car wash, there was an abnormal sound coming from the roof. The contact inspected the vehicle and noticed that there was a dent in the roof panel. The vehicle was taken to a dealer where it was diagnosed and repaired under Customer Service Program: 23-NA-209. After the repair, the vehicle was taken to the car wash and the same failure occurred. The vehicle was taken back to the same dealer where it was diagnosed a second time and the contact was informed that the repair could not be performed because the part was not available, and to report the failure to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,800.
- Hayden, ID, USA
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- Hayden, ID, USA