really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
58,585 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda CR-V seat belts / air bags problems

seat belts / air bags problem

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2004 Honda CR-V Owner Comments

problem #12

Jan 072015

CR-V 4-cyl

  • miles


The contact owns a 2004 Honda CR-V. the contact received notification of NHTSA campaign number: 14V351000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 8/19/15 updated 9/30/2015

- Severna Park, MD, USA

problem #11

May 132014


  • miles
The contact owns a 2004 Honda CR-V. the contact stated that the driver and passenger side seat belts failed to retract. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

- Wichita Falls , TX, USA

problem #10

Jul 012014


  • 116,000 miles
The contact owns a 2004 Honda CR-V. when the contact started the vehicle, the SRS indicator continuously illuminated and caused the seat belts to malfunction. The vehicle was taken to the dealer for diagnostic testing, but the part that needed to be replaced was unknown. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 116,000.

- Huntington Valley , PA, USA

problem #9

Jul 012014

CR-V 4-cyl

  • 116,500 miles


SRS light recently and currently remains on in my 2004 Honda CRV. I took my vehicle to avalon Honda NJ dealer 2 times after speaking to them 3 times, they procastinated to obtain the part. I was informed they will get it soon and will cost me $693. After I performed a consumer research of the vehicle, this is a high safety alert issue that should be a priority for Honda to announce to the public for road safety and consumer safety. Therefore, the consumer should not have to pay monies out of the pocket as this major safety item that should be guaranteed for the life of the car, not the consumers expense. This includes there life.

- Huntingdon Valley, PA, USA

problem #8

May 212013


  • 104,500 miles
I was traveling at approx 55 to 60 mph on the fwy. I started to slow down when I saw 2 cars that were at a dead stop in my lane way ahead of me, they just sat there so I hit my brakes harder & my brakes locked up. My car then went out of control and I tried my best to control it. I did manage to keep my car from rolling. My car was going back and forth on 2 wheels on the drivers side and the passengers side. I was also spinning and fishtailing and the back end of my CR-V (passenger side) hit the back end of the driver side of a sedan in the #3 or #4 lane. That impact sent my CR-V straight into the cement center divider of the freeway. I hit the center divider head on and went up and it felt like I was going to go over it onto the other side of the freeway but my CR-V came back down right in front of the center divider with the smashed up bumper facing the center divider. My CR-V hit the center divider hard enough for my body to bend the steering wheel back. Not one of my 4 air bags went off. I had this CR-V in the Honda dealer 14 days earlier to repair the airbag recall (I have all of the paperwork detailing this) I have pictures of the injuries from hitting and bending the steering wheel. I also chipped 3 teeth. I have pictures of the airbag sensor and the bent metal around it. The chp officers, tow truck driver, the person that I hit and the body shop personnel all have the same question that do; the airbag should have gone off, why didn't it and why was I injured? I could have been killed. Honda has had several problems with this year and model of CR-V, yet they do nothing about them. The seat belts, & the airbags definitely malfunctioned. I have had 2 other similar problems with the brakes locking up on me and I think that there may be a problem with the brakes or wheels. This car needs to be looked at. I have never had any problems w/any of my 4 Honda past.

- Yorba Linda, CA, USA

problem #7

Sep 072012

CR-V 4-cyl

  • 81,517 miles
There is a problem with my seat belts. The local dealership says they are working as designed. I find it hard to believe that Honda would agree seat belts that do not recoil while they are on you driving and seat belts that keep you from breathing are designed that way. The dealership said they cannot do anything. They are how they are. The vehicle was purchased new in January 2004. It has never been in an accident. The front seat bets intermittently do not recoil while driving and almost always after releasing them to exit the vehicle. They are progressively getting worse especially while driving. The concern is if there is an accident they might not engage. Sometimes I cannot get them to engage by manually pulling on them while in the car. The rear seat belts have always been extremely touchy. Not having any kids and rarely having back seat passengers this problem wasn't noticed. Recently I rode in the back seat and even slightly breathing would make the belts re-track to the point you can not even breathe out. Again the local dealership said there is nothing wrong with them. Wrote to Honda 9/28/2012 requesting they replace the seat belts and currently waiting for a response.

- Yuma, AZ, USA

problem #6

Jun 042012

CR-V 4-cyl

  • 52,500 miles


SRS light comes on and stays on. Faulty seat belt buckle switch.

- Louisville, OH, USA

problem #5

May 152010

CR-V 4-cyl

  • Automatic transmission
  • 80,000 miles
The contact owns a 2004 Honda CR-V. while parked, the contact noticed that the seat belt light illuminated on the instrument panel. After reviewing the manual, the contact learned that the warning light indicated a failure with the front passenger side seat belt. The vehicle was not taken to the dealer for a diagnostic test. The vehicle was not repaired. The approximate failure mileage was 80,000...updated 07/13/12 the consumer stated he was rear ended and the seat belt did not properly restrain him. He suffered a slight head injury. Updated 07/18/12

- Tuscon, AZ, USA

problem #4

May 222011


  • 72,000 miles
I own a 2004 Honda CRV and have had problems with the seat belts for over 20,000 miles. Both front seat belts lock when they should not and will not retract until they have been unfastened and pulled all the way out and re-inserted into the buckle. At which point it happens again, and again. I have brought the car to the dealership at least 4 times with the same complaint and all they do is lubricate the belts and say they "cannot re-produce the problem." I also called american Honda company to file a complaint, and they will not do anything if the dealership can't re-produce the problem. Which is bull, as I brought the service writer out and showed him exactly what happens. Now the SRS light is on the dash indicating there is a problem with either the seat belt tensioners and/or air bags. I am hoping when I bring it in again this week they will actually replace the seat belts. Not only is there supposed to be a lifetime warranty on the seat belts, but it is a very obvious safety issue that neither american Honda or the dealership is willing to address unless there is not a proven problem with the tensioners, the dealer gets stuck paying the labor to fix the problem. How many people have to get hurt before the SRS light is lit, indicating seat belt tensioner failure, before the problem is addressed? (it took over 20K miles before my SRS light came on to indicate the problem I knew existed).

- Owego, NY, USA

problem #3

Dec 152010

CR-V 4-cyl

  • 80,000 miles
SRS light illuminated on 2004 CRV. The switch in the left front seat buckle was found to have failed. The airbag system is inoperative due to failed switch. Buckle must be replaced. Warranty reads "a seatbelt that fails to function properly is covered for the useful life of the vehicle". Honda will not accept warranty claim, since it is an SRS system failure.

- Kalamazoo, MI, USA

problem #2

Dec 172008


  • miles
I drive a 2004 Honda CR-V which appears to have automatic locking retractors on the seat belts. I have two young children and the biggest, now 4 1/2, has just moved into a booster seat. Because the seat belts retract automatically, getting tighter and tighter with every movement, my child already got terrified when she was pinned back in her seat by the seat belt, with her chest smashed into her booster seat. While driving, there was nothing I could do to assist her. Also, although I purchased an excellent car seat, the automatic retraction of the seatbelt means that each time I need to get my child in and out of the seat, I must first unthread and then rethread the seatbelt through the seat's guides, creating ample opportunity to do so incorrectly. Finally, and most importantly, B/C of the automatic retraction of the seatbelt, I am quite concerned about the risk of strangulation, such as what happened to a local child, deandre harris (see Washington post story on December 17, 2008). Deandre, whose mother drove a Honda CR-V, died shortly after his accident, in which he could not free himself from the tightened Honda CR-V seatbelt. Please let me know if Honda currently offers replacement of its automatic locking retractors with emergency locking retractors or switchable retractors to ensure that children riding in Honda do not risk strangulation. Also, please advise me what your office is doing to investigate and address this, apparently, extremely serious problem. Thank you.

- Chevy Chase, MD, USA

problem #1

Jul 192004

CR-V 4-cyl

  • Automatic transmission
  • miles
I own a 2004 Honda CR-V and I am in need of a seat belt extender for a passenger with a disability. I've been informed by my local dealership that Honda does not make an extender for the CR-V as "it's against the law". my passenger cannot secure the seat belt without an extender and this therefore could be/is a major life or death safety issue. Other manufacturers provide them (Chrysler, Ford, GM). Is Honda correct or in violation of any federal requirement to provide one free of cost as other vehicle manufacturers do? thank you.

- Reno, NV, USA

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