This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on a relatively hot day around 85F and the car AC was working fine but in the course of 30 min the ac started blowing hot air on my face while I was driving on freeway. The temperature was set to 69F but it still kept blowing hot air. After a while it started giving me a headache and I had to turn it off. I got it checked by Honda dealership and there is an Evaporator leak in the car confirming why I got a headache. This is a safety risk to the passengers of the vehicle as high concentrations of the ac refrigerant can leak in the car potential poisoning or making the driver loose consciousness and loose control of the car causing an accident. The problem has been confirmed by the dealership as there is an extended warranty for the condenser due to the high pressures of the newer refrigerant causing holes in condenser and evaporator but there is NO extended warranty for the evaporator which poses a greater risk to the drivers than the condenser since the part is inside of the cabin.
On Sunday morning, 8/27/2023, I entered my car after having driven it an hour prior for around 30 minutes to and from a sandwich shop. I entered the vehicle and turned the engine on without issue, and attempted to accelerate. After making it about ten feet, the acceleration on the gas pedal suddenly stopped working. I would push the gas pedal and the car would not move, nor the engine even rev. Confused, I parked and turned the car off and on again. Upon turning the car on, the engine stalled for a brief moment before slowly engaging. It was at that moment that I felt the entire car shifting back and forth, shaking. I immediately shut the car off out of fear and waited for a few moments before making a second attempt, being met with the exact same result. The next day, I entered the vehicle and attempted to turn it on again. This time, it started up and the engine engaged without any issue. However, I was now bombarded by dozens of error messages on my dashboard with systems such as emergency break, ABS, power steering, etc. giving me warnings. This morning, I had a mechanic come out and attempt diagnose the issue. He was confused when running the diagnostic tool through the systems, as he received "permanent codes" regarding several issues with the car. Taking some time to research, his opinion was that there may be an issue with the fuel pump motor. There is an open recall on 2019 Honda Civics for the fuel pump, however my specific vehicle does not seem to show up as needing this fix when I search with my VIN. After taking some time to check things, the Mechanic and myself proceeded to test drive and ensure that the car seemed safe to operate, where the mechanic approved my vehicle and encouraged me to send a report.
The AC system on the 2019 Honda Civic Sport Hatchback Touring stopped blowing cold air out of all the vents (driver and passenger) After turning off the car, only the passenger and right center vent blew a little colder air but the driver vent blew hot air. We took it into the dealership for inspection and their finding was Compressor and Condenser are dry along with evaporator core needing replacement. They also found that the freon level was low. The dealership told me that Honda extended the warranty on the compressor and condenser due to the new freon they are using which is known to cause issue with the AC system. They seen evaporator core going bad on other Civics as well but aren't sure why Honda isn't covering evaporator core yet.
- Arleta, CA, USA
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The vehicle's condenser and evaporator have failed. I recently purchased my leased vehicle and at the time of purchase, I was not notified that there is an extended warranty provided upon the date of purchase if the condenser is to fail. I received a letter in the mail 2 months later after it failed about this issue. Thinking I would be covered I took my vehicle to the dealer and was notified that the condenser did in fact fail however the vehicle's evaporator has also failed and that is not covered by the warranty. The condenser was not able to be replaced without also repairing the evaporator at the same time which cost $2,000. With the results of climate change, the summers are getting hotter which imposes major health/safety issues. The letter received makes it clear if the condenser is to fail due to manufacturer issues it would be covered however if caused by an outside source it would not. It is very clear due to the condenser failing it caused the evaporator to fail OR the evaporator was also faulty already to begin with which should then ALSO be covered in the extended warranty. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The A/C stopped working about 3 & a half years into the vehicle's life which is well past the regular warranty time frame.
When my phone rings while my radio is on and after I-??m done with the call, it doesn-??t go back to the radio it-??s stuck in that call mode..I have to stop and turn off my engine and start it back up to clear the settings/mode.
All the car has problems all dash warning coming up from nowhere it-??s no safety the other day I was driving 55 mph power steering lock brake failure very un safety and if you Google the problem I-??m not the only customer with this issue it-??s a loooot of people having this issues
The paint on my 2019 Civic Coupe began to completely flake off inside the fuel door jam. The primer is completely exposed. There was no scratching or dent or any kind of impact that could have brought on the paint damage since the area is tucked away. I brought my car to the dealership today and they took pictures to document the occurrence and are escalating my concerns. Hopefully this will be covered under Honda's extended paint warranty (which I've read only affects certain models and years).
Intermittently the car will stall out when parked idling and then won-??t restart for a few minutes after turning off. It acts as if it ran out of gas. The gas gauge is always at different levels when it happens. We have taken it to the dealer multiple times with no fix.
2019 Honda Civic EX was running normally. Next day I start it up and nearly every warning light on the dash illuminates-?"no power steering, lane assist, adaptive cruise control, braking system, and more. Car is not drivable. At 39K miles Honda says it-??s out of warranty.
The engine heat plate has fallen off twice during normal highway travel and dragging on the road causing sparks making my vehicle unsafe and unable to drive. The first time I paid to have it repaired. Now that this has happened for the 2nd time, I feel this is going to be an ongoing issue. The first incident happened in April of last year.
On Friday, April 2nd, I was driving home on the 710 fwy on the far left lane. I was driving around 75mph and there was an object on the ground which looked like an empty potato chip bag, it wasn't anything that would have done any damage to my car but my Honda sense's collision mitigation braking system activated for no reason and alerted me to brake and started applying pressure. I had no reason to stop so I had to swerve into the shoulder lane to prevent my car from braking unexpectedly which could have resulted into a deadly collision if there was a car close behind me. I have footage of the video and requested this to be looked into because if this is a faulty sensory issue, I would like it corrected immediately to prevent further issues. I do not want this to happen again because this incident was very dangerous when I did not have control of my own vehicle and it tried to override my command to keep driving straight.
Irregular cooling from ac, same temperature control will feel cool one day and next day it feels like the car is not cooling much at all. I believe there is already a lawsuit about the same issue against Honda, but I can only become a party to that if I incur some repair expenses. I have had freon refilled twice and recently had ac condenser replaced (under warranty) but I am still not convinced it is working optimally for a car that barely has 5500 miles, despite being almost 2 years old.
A D V E R T I S E M E N T S
- Buena Park, CA, USA