This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Workmanship by Honda service and repair caused consequential damage to my Odyssey 2016 car, with less than 32K miles for now. Vehicle was timely serviced /repaired by fiesta Honda 6 times in less than 1.7 years. Registered a case with american Honda to offer complete repair, extended bumper to bumper warranty and out of the pocket expenses. American Honda and fiesta Honda refused to take care of the extended warranty and out of the pocket expenses and they have covered up the case and their mistakes, through just blame game. Per david Honda frisco, who checked the vehicle initially -"'cylinder block assembly: P3400/P3497 valve pause stuck off. Checked for low oil and oil level was over full. Also found burnt oil/sludge stuck all over dip stick. Removed valve covers and rear spool valve assembly and found oil passage in spool. Assembly clogged due to negligence. Oil is very dirty due to oil not being changed consistently.', when the engine light on may last week, I brought it to david Honda frisco, from frisco, fiesta Honda Honda towed the vehicle to san antonio and manipulated the case by american Honda and fiesta Honda. American Honda case manager was very rude and arrogant handling the case. American Honda and fiesta Honda is not explaining what they have done to the vehicle, they just say ready to pick up. Probably a miracle happened to this vehicle, how can we trust this vehicle, fiesta Honda and american Honda.
The contact owns a 2016 Honda Odyssey. While driving at an unknown speed, the vehicle stalled and all the warning indicators illuminated. The vehicle was able to restart and functioned normally. The vehicle was taken to della Honda (702 NY-3, plattsburgh, NY 1290 (518) 563-7686), but was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the technician informed the contact that the ignition harness needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 17,000. The VIN was not available.
(1)vehicle propulsion temporary shuts down when starting from a stopped condition. This happens as pulling across traffic, making left turns, etc. This could cause a serious T-bone accident. (2)problem is random and occurs without warning. (3)this shut down problem has occurred numerous times in less than 8,000 miles. (4)vehicle has been previously returned to jeff wyler dixie highway Honda dealership for firmware, etc. Fix. (5)they have not fixed this problem. It has again occurring. Most recently on 1/26/2018. It was severe enough that a side collision accident could have occurred in heavier traffic. We were pulling across four(4) lane traffic at an intersection without a stop light when the loss of power happened. Again, the engine seems to just quickly shut down and you quickly wonder if it will run before vehicle will again accelerate. A previous incident caused me to start to direct car to out of traffic area at end of median while making a left turn across traffic at intersection after acceleration stopped due to engine, etc shutting down. (6)documenting this in hopes of Honda Inc. Dealership, jeff wyler dixie highway Honda will permanently fix this problem before a serious accident occurs. (7)this problem and information is also being documented in case a serious accident does happen and can provide myself or estate survivors with documentation to sue the principals involved.
- Bagdad, KY, USA
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- San Antonio, TX, USA